Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Innovate the demand generation landscape in insurance by leading strategic initiatives. Guide cross-channel efforts, implement optimization frameworks, and collaborate with analytics teams to drive im...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $180K *

Transform customer experiences by leading product vision and AI integration. Leverage data to drive decisions, collaborate with teams, and enhance usability across customer journeys in a fast-paced en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$190K - $220K *

Join a team that's driving innovative product strategies across global markets. Lead the end-to-end management of advanced materials, ensuring competitive advantages and profitable growth through stra...

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $160K *

Accelerate sales success by sourcing and closing Workday consulting services deals, building strong partnerships, and managing the complete sales lifecycle to deliver exceptional client outcomes acros...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$165K - $269K *

Lead transformative sales efforts to optimize commercial revenue and drive growth across markets. Collaborate with the executive team to execute strategies, elevate team performance, and enhance custo...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$138K - $221K *

Drive strategic partner delivery and product strategy by leading a global team. Collaborate across functions to solve complex customer needs, ensuring successful implementations and a strong customer...

North York, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Business Services

$138K - $221K *

Innovate in a dynamic leadership role, guiding a global team to enhance partner delivery and product strategies. Drive commercial growth and customer success across the payments landscape, shaping exc...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Business Services

$200K - $230K *

Transform stakeholder engagement for enterprise data initiatives. Collaborate with senior leaders to advance understanding, adoption, and communication of data strategies, enhancing organizational ali...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$240K - $265K *

Join a team that's redefining product management in fintech. You'll lead the charge in developing innovative solutions, mentor a high-performing team, and drive critical strategies that impact busines...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$224K - $308K *

Transform how an organization communicates internally to inspire and align employees with strategic goals, fostering a clear narrative and driving engagement across various channels and initiatives...

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$145K - $155K *

Join a team that drives customer success by delivering strategic guidance and insights. You'll collaborate cross-functionally to enhance customer experience and optimize solutions, ensuring value real...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Join a team that's driving complex, high-profile programs in marketing and events. You'll lead client success, mentor a team, and ensure seamless execution of large-scale activations and partnerships...

Today

  •   5 - 7 years exp.  •   Business Services

$175K - $200K *

Drive strategic technology initiatives between IT and commercial units, prioritizing product roadmaps to enhance sales enablement and operational efficiency while delivering impactful solutions aligne...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $130K *

Shape the future of data-driven decision-making by implementing and managing innovative analytics platforms. Collaborate across teams to ensure accurate data collection and analysis that enhances cust...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Join a team that's redefining analytics implementation! Leverage your technical skills to enhance data accuracy, support cross-functional collaboration, and drive innovative solution development to em...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Join a team that's shaping the future of analytics with cutting-edge technology. You'll lead technical implementations and quality assurance for analytics platforms, ensuring robust data collection to...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Join our team to optimize and manage analytics platforms, focusing on Tealium and Adobe. You will ensure quality data collection through robust tag management, server-side tracking, and rigorous QA pr...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Unlock potential by implementing and managing advanced analytics platforms. Drive data quality assurance through rigorous testing and collaboration with teams to enhance marketing strategies and custo...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Elevate your career as a key player in the analytics domain, delivering technical excellence in tag management and data integrity. Collaborate cross-functionally to optimize data strategies and empowe...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Champion advanced analytics implementation and quality assurance for data-driven strategies, focusing on Tealium and Adobe Experience Platform. Collaborate cross-functionally to enhance data accuracy...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $170K *

Manage HR strategies for staff-level employees, enhancing performance and engagement. Partner with leaders to implement talent processes and ensure effective employee relations, supporting a healthy o...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $170K *

Transform the HR landscape by partnering with staff-level employees, guiding managers, and driving strategic talent initiatives while ensuring effective employee relations and performance management a...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Lead and enhance a world-class post-sale enablement experience, driving customer adoption and retention. Collaborate with cross-functional teams to develop effective training programs, cultivate a hig...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Unlock potential by building and leading a high-performing sales team in the Americas, with a focus on driving revenue growth and establishing a strong market presence in industrial imaging across the...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$208K - $260K *

Unlock potential by leading global internal communications strategy, enhancing executive messaging, and fostering clarity across all channels. Drive engagement and support leadership with high-impact...

1 week ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.