Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$90K - $120K *

Lead strategic experiential marketing initiatives in Canada, driving brand engagement and retailer performance through compliance, quality execution, and innovative solutions. Collaborate across teams...

Mississauga, ONIn-Person

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$164K - $197K *

Drive impactful member-centric analytics and data capabilities, partnering with leadership to enhance strategic decisions, optimize portfolio performance, and foster actionable insights across enterpr...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$213K - $263K *

Join us to drive strategic growth and operational success within the global partner ecosystem. Collaborate with executives to enhance performance, ensure alignment, and lead initiatives across various...

4 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$164K - $197K *

Lead the development and delivery of data-driven insights that drive strategic initiatives and enhance member-centric decision-making across enterprise solutions, fostering a culture of analytics and...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$164K - $197K *

Elevate data-driven decision-making by leading analytics strategies, enhancing performance insights, and fostering collaboration across teams to support enterprise growth and profitability through act...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Take ownership of marketing strategy for key client relationships, driving growth through tailored roadmaps and strategic leadership. Operate as a senior voice, collaborating with senior executives an...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Drive your career with a leadership role that shapes customer service strategy, enhances team performance, and fosters exceptional client relationships while improving operational efficiency and satis...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$105K - $125K *

Transform your career as a Product Marketing Manager, driving impactful go-to-market strategies through buyer research and messaging frameworks. Collaborate across teams to translate platform capabili...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $130K *

Champion operational excellence by driving Continuous Improvement and Lean strategies across multiple centers. Collaborate with leaders to optimize processes and cultivate a performance-focused cultur...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$156K - $195K *

Elevate your career by leading product strategy and execution in Market Access solutions for pharma clients, driving measurable impact through cross-functional collaboration and innovative insights...

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$156K - $195K *

Elevate your career by leading product strategy for Market Access solutions, transforming complex healthcare dynamics into actionable insights for clients. Partner with cross-functional teams to drive...

US-AnywhereIn-Person

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Empower growth by leading a dynamic sales team, driving revenue strategies, and enhancing the guest experience through innovative sales processes and effective cross-functional collaboration...

4 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $120K *

Grow your career by driving product adoption and customer success in B2B SaaS. Lead engagements, build relationships, and map out expansion strategies with clients to enhance their experience and achi...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$138K - $207K *

Join our dynamic Impact team to drive innovative learning solutions that enhance organizational success. Collaborate closely with clients on implementation projects, shaping the future of human learni...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$156K - $195K *

Lead the development and execution of innovative Market Access solutions, transforming complex healthcare dynamics into actionable intelligence, while collaborating with cross-functional teams to driv...

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Lead the charge in transforming marketing strategies that elevate brand presence, driving demand, and fostering collaboration across teams to achieve significant growth and operational excellence in a...

1 month ago

  •   8 - 10 years exp.  •   Business Services

$235K - $363K *

Champion operational excellence and strategic alignment within a cross-functional product organization by leading planning, setting objectives, and driving accountability to enhance decision-making an...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$235K - $363K *

Unlock the potential of a high-performing product organization by managing strategy and operations. Collaborate with cross-functional teams to ensure clear outcomes, foster an outcomes-driven culture...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$235K - $363K *

Elevate the product organization by partnering with leadership to drive operational excellence, strategic initiatives, and a culture focused on outcomes, ensuring clarity and momentum across cross-fun...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$197K - $232K *

Lead a high-performing Customer Success team, ensuring strategic alignment and satisfaction for key clients. Drive operational excellence and collaborate cross-functionally to maximize customer value...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$233K - $274K *

Engage with us to lead a high-performing Customer Success team, driving strategic relationships and ensuring exceptional service delivery for our most complex clients. Shape account strategies that en...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the charge in transforming customer success by mentoring a high-performing team, driving strategic initiatives, and enhancing customer satisfaction while ensuring operational excellence and colla...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Engage in driving revenue growth through strategic client management and proactive sales initiatives. Cultivate relationships while delivering tailored solutions that align with client objectives, ens...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$146K - $244K *

Shape commercial success by leading the Deal Desk function for a global SaaS sales team, driving deal governance, optimizing processes, and fostering cross-functional collaboration to maximize efficie...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$235K - $363K *

Champion operational excellence by delivering strategic guidance and clear frameworks for the product organization, driving accountability and alignment to tackle challenges while enabling high-impact...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.