Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, IT & Business Enablement
$150K - $180K *
Pioneer IT and business enablement through strategic leadership and hands-on execution. Drive application strategy, data governance, and vendor management while ensuring alignment with clinical-stage...
4 weeks ago
Director - SAP Center of Excellence
$150K - $180K *
Lead the SAP Center of Excellence, driving architectural strategy and functional governance across core SAP modules. Manage a team to enhance efficiency and oversee delivery of transformative digital...
3 weeks ago
$210K - $230K *
Lead and shape customer success strategies that drive retention, expansion, and AI adoption, partnering with cross-functional teams to enhance customer experiences across diverse segments from enterpr...
3 weeks ago
$114K - $190K *
Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...
3 weeks ago
Director, Business Process Excellence
$166K - $248K *
Accelerate progress at our organization by designing and optimizing end-to-end GTM workflows. Collaborate across functions to ensure effective processes enable success throughout the customer lifecycl...
Today
Director, Business Process Excellence
$155K - $233K *
Partner with us to redefine GTM strategies, optimizing processes and systems across Marketing, Sales, and Customer Success. Lead cross-functional initiatives while strengthening organizational capabil...
Today
Director, Business Process Excellence
$186K - $280K *
Transform GTM processes by designing and optimizing workflows. Collaborate across departments, ensuring systems are aligned for seller and customer success throughout the entire lifecycle while buildi...
Today
Director, Partner Onboarding and Activation
$110K - $130K *
Lead and develop a high-performing onboarding strategy, ensuring partners achieve success through streamlined processes and technical support. Collaborate cross-functionally to enhance the onboarding...
2 weeks ago
Associate Director, Customer Experience
$130K - $145K *
Join a dynamic team to enhance customer experience, lead a dedicated team, and innovate strategies for engagement and operational excellence in a fast-paced, growing environment...
4 weeks ago
Associate Director, Customer Experience
$130K - $145K *
Champion customer experience by leading a dynamic team to enhance engagement and optimize operational efficiency. Drive strategy and ensure service excellence across all interaction points, fostering...
4 weeks ago
Director, Customer Strategy & Planning - Oral Health
$187K - $270K *
Lead growth strategies for Oral Health by integrating customer insights into cohesive plans. Collaborate with cross-functional teams to optimize both digital and physical retail experiences, maximizin...
2 weeks ago
$88K - $129K *
Lead the charge in nurturing client relationships while overseeing comprehensive account management processes. Balance strategic oversight with hands-on project execution in a dynamic environment, fos...
1 week ago
$110K - $130K *
Grow your career with a dynamic team where you'll oversee account management, nurture client relationships, and drive strategic initiatives. Leverage your expertise to balance client needs and agency...
1 week ago
$88K - $129K *
Optimize client relationships by overseeing account management processes, driving strategic projects, and fostering collaboration across teams. Lead, mentor, and ensure effective communication to deli...
1 week ago
$88K - $129K *
Partner with us to drive innovative strategies in account management, enhancing client relationships and delivering exceptional solutions in the Life Sciences sector. Leverage your expertise in a dyna...
1 week ago
$88K - $129K *
Shape the future of client partnerships by driving strategic account initiatives, nurturing relationships, and leading a dedicated team in delivering innovative solutions across the Life Sciences sect...
1 week ago
$150K - $180K *
Grow your career with strategic leadership as you drive competitive capture management processes, ensuring successful outcomes in high-value pursuits and fostering relationships within government agen...
1 week ago
$165K - $190K *
Drive the optimization and expansion of data infrastructure, leading a high-performing engineering team to develop scalable data solutions that support data-driven initiatives and enhance business int...
3 weeks ago
$88K - $105K *
Optimize brand growth by leading strategic marketing initiatives and executing multi-channel campaigns. Be the primary contact for assigned brands, ensuring alignment with business goals, maximizing e...
1 week ago
$110K - $130K *
Join a team that's focused on delivering exceptional client value while fostering strong relationships and a collaborative culture. Lead dynamic teams in managing key strategic projects, ensuring succ...
1 week ago
$261K - $485K *
Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...
Reposted 3 weeks ago
Site Engagement Associate Director
$129K - $216K *
Champion strong site partnerships by enhancing clinical engagement strategies, fostering relationships with key sites, and driving operational excellence across the U.S. R&D landscape to ensure timely...
Reposted yesterday
Director, Commercial Planning & Growth
$135K - $160K *
Innovate with us to shape strategic growth initiatives, drive commercial planning, and enhance cross-functional collaboration, leveraging market insights and analytical expertise for impactful decisio...
3 weeks ago
Senior Director of Product, New Venture
$288K - $360K *
Join a team that's redefining product innovation by leading the charge in a high-impact role. Spearhead the development of groundbreaking products from ideation to market, partnering closely with exec...
3 weeks ago
Senior Director of Product, New Venture
$288K - $360K *
Drive the vision for a pioneering product venture, transforming concepts into viable market solutions by leading a dynamic team and embracing innovation in a high-impact, fast-paced environment...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.