Explore Director, Customer Engagement roles that pay $100,000 or more on Ladders. These senior leaders shape how organizations build lasting customer relationships, improve experiences, and turn engagement into business growth. Browse opportunities across industries and discover roles aligned with your leadership experience.
A Director of Customer Engagement develops strategies that help customers connect with a brand throughout their journey. Responsibilities may include leading customer experience and lifecycle programs, improving retention and loyalty, overseeing communication channels, and partnering with sales, marketing, product, and service teams. Directors often use customer research and performance data to identify opportunities and measure results.
Employers often seek leaders with experience in customer engagement, customer experience, marketing, customer success, or related fields. Useful strengths include strategic planning, team leadership, cross-functional collaboration, analytical decision-making, and clear communication. Familiarity with CRM platforms, customer data, lifecycle marketing, and experience measurement may also be valuable. Requirements vary by employer and industry.
Director-level customer engagement positions can be found in sectors such as technology, financial services, healthcare, retail, and business services. Compensation depends on factors including location, company size, industry, scope of responsibility, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore senior opportunities.
Search current Director, Customer Engagement openings and compare roles by responsibilities, qualifications, and workplace expectations. Create or update your profile to support your search for a leadership role that fits your expertise and career goals.
Senior Director of Loyalty Marketing
$190K - $332K *
Champion a transformative loyalty marketing strategy, driving engagement and partnerships to elevate customer experiences and establish a leading brand presence in the telecommunications industry...
1 week ago
Senior Director of Loyalty Marketing
$190K - $332K *
Lead the charge in transforming customer loyalty through innovative marketing strategies, partnerships, and experiences that elevate brand engagement and retention, while driving measurable impact acr...
1 week ago
$147K - $184K *
Transform the digital lending landscape by leading product strategy, competitive analysis, and roadmap development. Collaborate with cross-functional teams to ensure alignment and drive innovation in...
1 week ago
$125K - $150K *
Champion client success by managing post-sale relationships, driving product adoption, and providing strategic guidance to enhance client performance and satisfaction. Collaborate with cross-functiona...
2 weeks ago
Director, Manufacturing Engineering
$135K - $160K *
Transform global manufacturing by leading engineering strategy and capital investments. Drive innovation, establish standards, and build high-performing teams to enhance operational excellence across...
1 week ago
Strategic Customer Engagements, Americas, Startups
$142K - $193K *
Shape the future of cloud technology by leading complex deal negotiations with C-level executives. Drive strategic engagements across diverse industries, ensuring successful closure of high-value oppo...
2 days ago
Director, Mid-Enterprise Sales, Ohio Valley
$325K - $375K *
Lead the charge in driving revenue growth by building and mentoring a high-performing sales team in the Mid-Enterprise segment, focusing on customer acquisition and market penetration in a competitive...
3 weeks ago
Director, Customer Journey Activation Product Manager
$174K - $279K *
Tackle post-sales experiences by shaping implementation and activation strategies. Drive seamless transitions from sales to customer success, improving activation and enhancing revenue outcomes throug...
Reposted 3 weeks ago
$100K - $120K *
Lead the charge in managing client relationships and strategic growth across a portfolio of accounts, ensuring delivery aligns with business objectives while fostering strong executive-level partnersh...
1 week ago
$120K - $145K *
Lead the charge in transforming marketing strategies and team dynamics, driving growth and brand awareness across diverse business units while aligning with strategic objectives and fostering collabor...
4 days ago
Client Engagement Director - Digital Consulting - 1898 & Co.
$230K - $375K *
Drive strategic client engagement and market growth in the electric utility sector. Develop executive relationships, identify business challenges, and position technology solutions to enhance operatio...
2 weeks ago
$110K - $130K *
Lead the charge in enhancing customer operations by optimizing service delivery, managing order processes, and fostering cross-functional collaboration to ensure exceptional customer experiences in a...
1 week ago
Group Director, Consumer Services
$150K - $180K *
Join a dynamic team as a senior leader, driving client relationships and revenue growth in lead-generation sectors. You'll manage a diverse portfolio, ensuring lead quality and speed while leveraging...
Reposted today
Senior Director, Integrated Communications
$130K - $155K *
Lead the charge in integrated communications, driving impactful strategies and fostering client relationships. Utilize your expertise to navigate the evolving media landscape and deliver innovative, r...
Yesterday
$175K - $225K *
Lead the development of implementation strategies for agency onboarding, ensuring seamless integration and adoption of technology solutions while fostering team growth and collaboration across departm...
Reposted 2 weeks ago
$175K - $225K *
Shape the future of agency partnerships by building and leading the implementation engine for technology adoption. Drive process improvements, training, and technical support for successful implementa...
Reposted 2 weeks ago
Senior Director - Strategic Project Lead
$188K - $314K *
Transform the delivery of large-scale technology projects, ensuring governance, financial management, and value outcomes. Lead cross-functional teams to achieve strategic goals while driving AI and au...
Reposted 6 days ago
Senior Director - Strategic Project Lead
$188K - $314K *
Accelerate your career by leading large-scale technology projects, ensuring governance, delivery, and financial management. Collaborate with senior leaders to drive enterprise transformation and moder...
Reposted 6 days ago
Senior Director - Strategic Project Lead
$188K - $314K *
Lead the charge in delivering large-scale technology projects, ensuring governance, financial management, and value outcomes. Collaborate with senior leaders to drive cloud migration and AI integratio...
Reposted 6 days ago
Director of Lifecycle Marketing
$140K - $160K *
Engineer a comprehensive lifecycle program from the ground up, overseeing customer engagement from initial quote to policy issuance. Collaborate cross-functionally to optimize retention strategies and...
4 days ago
Associate Director/Director - Engagement Lead (Pharma & Lifesciences)
$150K - $180K *
Accelerate progress at the forefront of analytics consulting, leading high-impact engagements for top-tier Pharma/Life Sciences clients. Drive strategic solutions, manage stakeholder relationships, an...
1 week ago
Client Engagement Director - Digital Consulting - 1898 & Co.
$230K - $375K *
Lead strategic client engagement and market growth in the electric utility sector. Develop executive relationships, identify challenges, and position technology solutions to enhance operational perfor...
2 weeks ago
Client Engagement Director - Digital Consulting - 1898 & Co.
$230K - $375K *
Lead the charge in strategic client engagement and market growth within the electric utility sector, fostering executive relationships and driving digital transformation initiatives to enhance operati...
2 weeks ago
Client Engagement Director - Digital Consulting - 1898 & Co.
$230K - $375K *
Unlock strategic growth by leading client engagement and market initiatives in the electric utility sector. Develop executive relationships, drive technology solutions, and enhance operational perform...
2 weeks ago
Client Engagement Director - Digital Consulting - 1898 & Co.
$230K - $375K *
Drive strategic client engagement and market growth in the electric utility sector. Lead executive relationships, identify technology challenges, and position consulting solutions to enhance operation...
2 weeks ago
What does a Director of Customer Engagement do?
A Director of Customer Engagement leads programs and strategies that strengthen customer relationships across the customer journey. The role may cover experience improvement, retention, loyalty, customer communications, and collaboration across teams.
What qualifications are common for Director, Customer Engagement jobs?
Employers commonly look for relevant leadership experience in customer experience, customer engagement, marketing, customer success, or a related area. Strategic, analytical, communication, and team leadership skills are often important; specific requirements vary by role.
What industries hire Directors of Customer Engagement?
Organizations in technology, financial services, healthcare, retail, and business services may hire customer engagement leaders. Opportunities and responsibilities vary by industry and company.
How much do Director, Customer Engagement jobs pay?
Pay varies based on factors such as location, industry, company size, responsibilities, and experience. Ladders features vetted professional jobs paying $100,000 or more.
Where can I find Director, Customer Engagement jobs paying $100K or more?
Search Ladders for Director, Customer Engagement openings. Ladders focuses on vetted professional roles with salaries of $100,000 or more.