Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $150K *
Elevate corporate real estate transactions, managing complex portfolios from acquisition to disposal while leading internal and external teams to deliver innovative strategies and enhance value for cl...
3 weeks ago
Group Director, Program Management - Customer Services
$188K *
Support our innovative customer service initiatives as a Group Director overseeing program management, driving strategic efforts to enhance program delivery, and ensuring alignment with organizational...
3 days ago
$200K - $240K *
Join a team that empowers growth through innovative marketing strategies. As a key leader, you'll drive performance and product marketing, scaling advisor acquisition using AI tools while collaboratin...
1 week ago
$117K - $129K *
Champion integrated communication strategies by leading teams, crafting compelling campaigns, and managing client relations to drive impactful advocacy and exceptional results across digital and print...
3 weeks ago
$117K - $129K *
Transform strategic campaigns for social change by leading teams, managing projects, and crafting messaging that drives public engagement. Ensure client success through innovative digital strategies a...
3 weeks ago
$117K - $129K *
Tackle impactful strategic communications by leading creative campaigns that drive public opinion and engagement while managing passionate teams to deliver exceptional, results-driven work in dynamic...
3 weeks ago
$117K - $129K *
Empower communities by leading innovative advocacy campaigns, managing teams, and driving strategic communications to achieve impactful results for labor and social causes. Your creativity and leaders...
3 weeks ago
$117K - $129K *
Shape the future of strategic communications by spearheading innovative campaigns for advocacy and labor organizations, leading a diverse team to deliver impactful projects across multiple media platf...
3 weeks ago
$117K - $129K *
Lead innovative campaigns that drive public opinion through strategic communication. Collaborate with teams of creative professionals, advancing client goals while spearheading digital organizing and...
3 weeks ago
$117K - $129K *
Lead impactful campaigns by strategizing and executing innovative communications, uniting teams of creatives, and driving public engagement to achieve significant results in advocacy or labor initiati...
3 weeks ago
Emerging Middle Market Business Development Executive, Director
$122K - $228K *
Unlock growth and foster strategic relationships by managing high-value client portfolios, driving complex deals, and delivering tailored financial solutions aligned with client needs and banking obje...
Reposted 3 days ago
Senior Director, Business Development
$130K - $180K *
Help us elevate business growth through strategic relationships and innovative AI solutions. As a Senior Director of Business Development, you'll drive client engagement and lead initiatives transform...
2 weeks ago
Senior Director, Digital Experience Strategy
$140K - $220K *
Shape the future of digital strategy by leading a high-performing team dedicated to transforming brand websites and enhancing customer experiences through innovative digital initiatives and cross-func...
2 weeks ago
Director, Market Research & Customer Insights
$180K - $200K *
Drive strategic insights through market research and analytics to enhance customer experience. Collaborate cross-functionally to integrate voice-of-customer initiatives and optimize product strategies...
4 weeks ago
Managing Director, Managed Services Experience
$182K - $345K *
Engineer a transformative client experience in Managed Services, leading strategic initiatives to enhance delivery quality, consistency, and value realization as you foster collaboration across teams...
1 week ago
$125K - $150K *
Drive your career with a dynamic leadership role overseeing client services, ensuring excellence in project execution, and fostering strong cross-departmental collaborations to enhance the client expe...
1 week ago
$120K - $150K *
Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...
4 weeks ago
Director, Strategic Client Relations
$95K - $129K *
Join a team that's committed to enhancing client partnerships through strategic relationship management, driving retention and growth in employer-sponsored programs while ensuring client satisfaction...
Reposted 1 week ago
Senior Director, Process Enablement
$173K - $250K *
Support us in enhancing performance and customer satisfaction through effective business process management. Lead teams to streamline operations, adopt new technologies, and champion continuous improv...
Reposted 3 weeks ago
$90K - $120K *
Lead the charge in enhancing customer satisfaction by overseeing a dynamic support team. Drive processes that improve performance, while fostering collaboration across departments to cultivate an exce...
2 days ago
Director, Strategic Client Relations
$95K - $129K *
Join a dynamic team to strategically manage and grow client accounts, cultivating relationships that enhance retention and expand services. Utilize your expertise to drive business success and client...
Reposted 1 week ago
Director, Strategic Client Relations
$95K - $129K *
Lead strategic client relationships, enhance retention, and drive growth while managing employer-sponsored accounts. Collaborate with clients to optimize programs and maximize satisfaction. This remot...
2 weeks ago
Head of Talent Acquisition (Director)
$130K - $180K *
Drive the evolution of global talent acquisition, leading impactful recruiting strategies to meet growth ambitions. Collaborate with executives while enhancing recruiting processes and technology to t...
2 days ago
Associate Director - Client Growth Partner (IT Consulting/Manufacturing)
$120K - $150K *
Drive account growth by delivering double-digit YOY results and establishing Nagarro as a strategic partner for AI transformation with key CXOs while expanding engagement within assigned accounts...
1 week ago
Senior Director, Customer Support
$184K - $276K *
Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...
4 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.