Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $150K *

Elevate corporate real estate transactions, managing complex portfolios from acquisition to disposal while leading internal and external teams to deliver innovative strategies and enhance value for cl...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$188K *

Support our innovative customer service initiatives as a Group Director overseeing program management, driving strategic efforts to enhance program delivery, and ensuring alignment with organizational...

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$200K - $240K *

Join a team that empowers growth through innovative marketing strategies. As a key leader, you'll drive performance and product marketing, scaling advisor acquisition using AI tools while collaboratin...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$117K - $129K *

Champion integrated communication strategies by leading teams, crafting compelling campaigns, and managing client relations to drive impactful advocacy and exceptional results across digital and print...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$117K - $129K *

Transform strategic campaigns for social change by leading teams, managing projects, and crafting messaging that drives public engagement. Ensure client success through innovative digital strategies a...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$117K - $129K *

Tackle impactful strategic communications by leading creative campaigns that drive public opinion and engagement while managing passionate teams to deliver exceptional, results-driven work in dynamic...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$117K - $129K *

Empower communities by leading innovative advocacy campaigns, managing teams, and driving strategic communications to achieve impactful results for labor and social causes. Your creativity and leaders...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$117K - $129K *

Shape the future of strategic communications by spearheading innovative campaigns for advocacy and labor organizations, leading a diverse team to deliver impactful projects across multiple media platf...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$117K - $129K *

Lead innovative campaigns that drive public opinion through strategic communication. Collaborate with teams of creative professionals, advancing client goals while spearheading digital organizing and...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$117K - $129K *

Lead impactful campaigns by strategizing and executing innovative communications, uniting teams of creatives, and driving public engagement to achieve significant results in advocacy or labor initiati...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$122K - $228K *

Unlock growth and foster strategic relationships by managing high-value client portfolios, driving complex deals, and delivering tailored financial solutions aligned with client needs and banking obje...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Help us elevate business growth through strategic relationships and innovative AI solutions. As a Senior Director of Business Development, you'll drive client engagement and lead initiatives transform...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $220K *

Shape the future of digital strategy by leading a high-performing team dedicated to transforming brand websites and enhancing customer experiences through innovative digital initiatives and cross-func...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$180K - $200K *

Drive strategic insights through market research and analytics to enhance customer experience. Collaborate cross-functionally to integrate voice-of-customer initiatives and optimize product strategies...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$182K - $345K *

Engineer a transformative client experience in Managed Services, leading strategic initiatives to enhance delivery quality, consistency, and value realization as you foster collaboration across teams...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$125K - $150K *

Drive your career with a dynamic leadership role overseeing client services, ensuring excellence in project execution, and fostering strong cross-departmental collaborations to enhance the client expe...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$95K - $129K *

Join a team that's committed to enhancing client partnerships through strategic relationship management, driving retention and growth in employer-sponsored programs while ensuring client satisfaction...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$173K - $250K *

Support us in enhancing performance and customer satisfaction through effective business process management. Lead teams to streamline operations, adopt new technologies, and champion continuous improv...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Lead the charge in enhancing customer satisfaction by overseeing a dynamic support team. Drive processes that improve performance, while fostering collaboration across departments to cultivate an exce...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$95K - $129K *

Join a dynamic team to strategically manage and grow client accounts, cultivating relationships that enhance retention and expand services. Utilize your expertise to drive business success and client...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $129K *

Lead strategic client relationships, enhance retention, and drive growth while managing employer-sponsored accounts. Collaborate with clients to optimize programs and maximize satisfaction. This remot...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Drive the evolution of global talent acquisition, leading impactful recruiting strategies to meet growth ambitions. Collaborate with executives while enhancing recruiting processes and technology to t...

2 days ago

  •   8 - 10 years exp.  •   Staffing

$120K - $150K *

Drive account growth by delivering double-digit YOY results and establishing Nagarro as a strategic partner for AI transformation with key CXOs while expanding engagement within assigned accounts...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$184K - $276K *

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.