Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Director, Direct-to-Consumer
$150K - $180K *
Optimize direct-to-consumer strategies and performance marketing to scale brands, driving acquisition, retention, and brand growth through hands-on management and innovative execution across multiple...
2 weeks ago
Senior Director, Direct-to-Consumer
$150K - $180K *
Reimagine DTC success by driving growth strategies, optimizing performance, and launching brands. Own P&L responsibilities, manage acquisition channels, and build retention strategies to establish str...
2 weeks ago
$160K - $180K *
Lead the charge in developing and commercializing payer analytics products, driving product strategy and execution within a matrixed environment. Collaborate cross-functionally to translate market ins...
3 weeks ago
$150K - $175K *
Champion client relationships and drive sales by connecting brands with a diverse audience through innovative cinema marketing solutions, leveraging a mix of media strategies and maintaining a robust...
2 days ago
Director, Growth & Vendor Strategy
$155K - $272K *
Lead the charge in driving growth and engagement across a tech vendor portfolio. Shape strategic direction, enhance operating performance, and forge executive partnerships to boost revenue, profitabil...
3 weeks ago
$147K - $246K *
Innovate and lead strategic sales planning initiatives to drive revenue growth. Collaborate with cross-functional teams, manage sales quotas, and optimize performance through effective forecasting and...
2 weeks ago
$170K - $185K *
Advance programmatic strategies by leading teams, optimizing campaigns, and managing client relationships. Drive new business opportunities while ensuring brand integrity across diverse advertising ch...
2 weeks ago
Senior Director, Global Sales Enablement
$250K - $385K *
Pioneer the transformation of sales enablement globally, leading the development and execution of comprehensive training to enhance productivity and ensure fluency in cutting-edge AI-driven product ca...
1 week ago
Senior Director, Global Sales Enablement
$250K - $385K *
Drive your career with a leadership role that enhances global sales enablement through innovative training programs, ensuring the team excels in AI-driven product offerings and ongoing professional de...
1 week ago
Senior Director, Global Sales Enablement
$250K - $385K *
Transform the sales landscape by leading a dynamic enablement team focused on training, certification, and performance enhancement for global sales. Drive AI integration while fostering a culture of c...
1 week ago
Senior Director, Global Sales Enablement
$250K - $385K *
Lead the charge in developing and enhancing sales enablement programs globally, ensuring effective onboarding and continuous training for the sales team to drive performance and adapt to an evolving A...
1 week ago
Senior Director, Global Sales Enablement
$250K - $385K *
Elevate sales effectiveness by leading training and enablement for a global sales team. Drive strategy, enhance onboarding, and integrate AI innovations, ensuring the team excels in delivering results...
1 week ago
Executive Engagement Facilitator
$110K - $130K *
Join a team that's committed to managing high-level executive engagements efficiently. You'll coordinate and oversee event logistics for senior officials, ensuring seamless execution and precise commu...
3 weeks ago
Executive Engagement Facilitator
$110K - $130K *
Lead the charge in coordinating executive engagements for senior government officials, managing the lifecycle of high-level events with precision while ensuring seamless communication and stakeholder...
3 weeks ago
$167K - $219K *
Lead the charge in driving quality strategies across the Americas, enhancing customer experience and operational performance. Collaborate with teams to foster a culture of continuous improvement and e...
1 week ago
$130K - $150K *
Join our team to drive impactful digital and traditional media strategies. Oversee execution, manage a junior team, and collaborate with experts to deliver performance-driven results and insights that...
3 weeks ago
$150K - $180K *
Empower consumer insights to drive product and marketing strategies. Combine research rigor with creativity to build a modern insights capability that enhances decision-making across teams and maximiz...
2 weeks ago
Director, Strategy & Transformation
$185K - $240K *
Drive enterprise transformation by working cross-functionally to define & prioritize strategic initiatives that enhance growth, cost-effectiveness, and operational efficiency while fostering collabora...
6 days ago
Director, Customer Journey - Originations
$175K - $180K *
Champion customer-centric transformation by leading cross-functional teams to implement a journey-led operating model that drives measurable outcomes and optimizes customer experiences across all touc...
3 weeks ago
Lead Product Marketing Manager - Novus
$196K - $249K *
Empower product marketing strategies to drive new AI-native software growth. Own GTM plans, community engagement, and performance metrics to redefine the market while collaborating closely with produc...
Reposted 3 weeks ago
Manager, Customer Experience Design
$100K - $120K *
Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...
4 weeks ago
$130K - $160K *
Advance growth and retention for strategic enterprise clients by leading complex expansions and renewals. Foster deep relationships with stakeholders to align solutions with critical initiatives and d...
3 weeks ago
Senior Director, Demand Generation (Remote)
$150K - $180K *
Reimagine demand generation strategies, lead innovative marketing channels, and optimize performance through analytical insights. Manage a high-performing team to drive measurable impact and growth in...
Today
Senior Director, Solutions Engineering
$270K - $315K *
Champion innovation by leading a solutions engineering team to deliver technical excellence, enhance customer experience, and drive operational improvements in a dynamic environment focused on growth...
2 weeks ago
Director, Partner Content Strategy
$110K - $130K *
Pioneer a cutting-edge partner content strategy by leading a talented team, integrating SEO and AI, and aligning efforts across key marketing channels to optimize performance for a diverse portfolio o...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.