Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Optimize direct-to-consumer strategies and performance marketing to scale brands, driving acquisition, retention, and brand growth through hands-on management and innovative execution across multiple...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Reimagine DTC success by driving growth strategies, optimizing performance, and launching brands. Own P&L responsibilities, manage acquisition channels, and build retention strategies to establish str...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$160K - $180K *

Lead the charge in developing and commercializing payer analytics products, driving product strategy and execution within a matrixed environment. Collaborate cross-functionally to translate market ins...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $175K *

Champion client relationships and drive sales by connecting brands with a diverse audience through innovative cinema marketing solutions, leveraging a mix of media strategies and maintaining a robust...

2 days ago

  •   Less than 5 years exp.  •   Media

$155K - $272K *

Lead the charge in driving growth and engagement across a tech vendor portfolio. Shape strategic direction, enhance operating performance, and forge executive partnerships to boost revenue, profitabil...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$147K - $246K *

Innovate and lead strategic sales planning initiatives to drive revenue growth. Collaborate with cross-functional teams, manage sales quotas, and optimize performance through effective forecasting and...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $185K *

Advance programmatic strategies by leading teams, optimizing campaigns, and managing client relationships. Drive new business opportunities while ensuring brand integrity across diverse advertising ch...

2 weeks ago

  •   11 - 15 years exp.  •   Media

$250K - $385K *

Pioneer the transformation of sales enablement globally, leading the development and execution of comprehensive training to enhance productivity and ensure fluency in cutting-edge AI-driven product ca...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$250K - $385K *

Drive your career with a leadership role that enhances global sales enablement through innovative training programs, ensuring the team excels in AI-driven product offerings and ongoing professional de...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$250K - $385K *

Transform the sales landscape by leading a dynamic enablement team focused on training, certification, and performance enhancement for global sales. Drive AI integration while fostering a culture of c...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$250K - $385K *

Lead the charge in developing and enhancing sales enablement programs globally, ensuring effective onboarding and continuous training for the sales team to drive performance and adapt to an evolving A...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$250K - $385K *

Elevate sales effectiveness by leading training and enablement for a global sales team. Drive strategy, enhance onboarding, and integrate AI innovations, ensuring the team excels in delivering results...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's committed to managing high-level executive engagements efficiently. You'll coordinate and oversee event logistics for senior officials, ensuring seamless execution and precise commu...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead the charge in coordinating executive engagements for senior government officials, managing the lifecycle of high-level events with precision while ensuring seamless communication and stakeholder...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$167K - $219K *

Lead the charge in driving quality strategies across the Americas, enhancing customer experience and operational performance. Collaborate with teams to foster a culture of continuous improvement and e...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$130K - $150K *

Join our team to drive impactful digital and traditional media strategies. Oversee execution, manage a junior team, and collaborate with experts to deliver performance-driven results and insights that...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Empower consumer insights to drive product and marketing strategies. Combine research rigor with creativity to build a modern insights capability that enhances decision-making across teams and maximiz...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$185K - $240K *

Drive enterprise transformation by working cross-functionally to define & prioritize strategic initiatives that enhance growth, cost-effectiveness, and operational efficiency while fostering collabora...

6 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$175K - $180K *

Champion customer-centric transformation by leading cross-functional teams to implement a journey-led operating model that drives measurable outcomes and optimizes customer experiences across all touc...

Toronto, ONIn-Person

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$196K - $249K *

Empower product marketing strategies to drive new AI-native software growth. Own GTM plans, community engagement, and performance metrics to redefine the market while collaborating closely with produc...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$130K - $160K *

Advance growth and retention for strategic enterprise clients by leading complex expansions and renewals. Foster deep relationships with stakeholders to align solutions with critical initiatives and d...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Reimagine demand generation strategies, lead innovative marketing channels, and optimize performance through analytical insights. Manage a high-performing team to drive measurable impact and growth in...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$270K - $315K *

Champion innovation by leading a solutions engineering team to deliver technical excellence, enhance customer experience, and drive operational improvements in a dynamic environment focused on growth...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Pioneer a cutting-edge partner content strategy by leading a talented team, integrating SEO and AI, and aligning efforts across key marketing channels to optimize performance for a diverse portfolio o...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.