Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Large Enterprise Sales
$130K - $180K *
Elevate your career by leading a high-performing enterprise sales team focused on acquiring new clients in a complex environment. Drive strategic planning and relationship building while cultivating a...
1 week ago
Program Manager, Digital Engagement
$110K *
Champion a transformative digital engagement strategy that enhances customer experience and retention, utilizing data-driven insights to create impactful, personalized interactions across all touchpoi...
3 weeks ago
Senior Director, Client Engineering (End User Technology)
$195K - $313K *
Transform the future of end-user technology by leading innovative engineering initiatives that enhance user experience, drive productivity, and support strategic goals while managing enterprise-wide s...
Reposted yesterday
$120K - $150K *
Lead the charge in enhancing IT operational excellence, fostering a culture of accountability, automation, and AI adoption while overseeing service delivery, incident management, and aligning IT with...
Today
Senior Director, Business Affairs
$130K - $180K *
Innovate your career by leading the structuring and execution of complex agreements across Connected Solutions, partnering with sales to ensure optimal deal closure while maintaining risk standards an...
2 days ago
Senior Director, Business Affairs
$130K - $180K *
Join a team that's driving commercial execution and optimizing complex agreement structures. Leverage your expertise in deal structuring, contract negotiation, and operational alignment to enable rapi...
2 days ago
Director, Privacy & Security Enterprise Engagement
$148K - $274K *
Empower a high-performing team to lead privacy, security, and AI governance. Drive strategic engagement, compliance, and stakeholder collaboration across health plan operations to enhance the organiza...
4 weeks ago
$144K - $270K *
Grow a high-performance sales team, drive client relationships, and achieve quota targets while fostering a positive environment. This hands-on role involves direct involvement in sales processes and...
4 weeks ago
Dir. Digital Data Partnerships and Strategy
$120K - $150K *
Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...
3 days ago
Director - HCM IT Lead & Business Partner
$130K - $160K *
Deliver transformative HR technology solutions, driving strategic direction and operational excellence. Serve as the primary IT partner, ensuring scalable and secure HCM platforms empower workforce st...
Reposted 3 weeks ago
Director of Product Management | Cloud
$130K - $180K *
Drive the strategy and execution of cloud product management, shaping scalable solutions while leading a high-performing team and fostering customer-centric innovation across enterprise cloud technolo...
2 weeks ago
$134K - $241K *
Analyze complex commercial transactions and lead a high-performing team. Collaborate with Sales and Finance to structure deals, drive strategic decisions, and enhance processes that support business g...
1 week ago
Director, Marketing Strategy & Operations
$220K - $270K *
Unlock potential by optimizing marketing operations to drive efficiency, enhance cross-functional collaboration, and leverage AI capabilities for improved processes and lead management, while building...
3 weeks ago
Sr Director, Customer Success and Outcomes
$150K - $180K *
Drive the evolution of our Mid-Market Customer Success team, owning strategy, execution, and customer engagement while leveraging AI for enhanced efficiency and measurable outcomes. Collaborate with c...
5 days ago
Director, Brand Strategy & Messaging
$130K - $180K *
Create impactful brand strategies that resonate with diverse audiences, drive messaging consistency across channels, and enhance the consumer connection while leading a dynamic team in a pivotal, high...
Today
$100K - $130K *
Lead a global HR team as you enhance employee experiences and drive people strategy. Collaborate with senior leaders to implement AI-driven HR solutions that promote a culture of excellence while ensu...
1 week ago
Account Director, Financial Institutions
$120K - $160K *
Shape the future of financial security by expanding TRM's market presence. Engage key sectors, drive client success, and foster vital customer relationships while utilizing your expertise in blockchai...
Reposted 3 weeks ago
Project Manager - Customer Experience Operations
$86K - $124K *
Lead the charge in transformative CX initiatives, ensuring operational readiness and alignment across diverse teams from planning through go-live, while driving performance and continuous improvement...
3 days ago
Director of Data Consulting - CRM/martech
$130K - $180K *
Unlock potential by leading client analytics initiatives that drive measurable business outcomes. Combine analytical expertise with cross-functional leadership to shape data, CRM, and technology strat...
1 week ago
Director of Data Consulting - CRM/martech
$120K - $150K *
Empower business growth by leading analytics strategies, guiding clients in leveraging data, CRM, and advanced analytics. Serve as a trusted advisor, driving measurable outcomes through effective comm...
1 week ago
Director/Senior Director, GSI Partnerships - North America
$150K - $200K *
Drive growth by managing GSI partnerships, fostering C-level relations, and executing joint go-to-market strategies that enhance revenue and engagement across North America...
2 days ago
Senior Director Demand Generation
$180K - $250K *
Elevate revenue growth by leading demand generation strategies, optimizing budgets, and driving measurable results through AI-driven marketing. Collaborate with cross-functional teams to deliver innov...
5 days ago
Senior Director Demand Generation
$180K - $250K *
Champion the future of demand generation by leading a multi-million-dollar strategy that transforms AI-driven marketing into measurable revenue outcomes while fostering a high-performing team in a ful...
5 days ago
Engagement Manager, Mid Market
$150K - $250K *
Unlock transformational hiring strategies by guiding organizations through AI adoption, collaborating with stakeholders to enhance workflows and drive long-term value while maximizing business outcome...
2 weeks ago
$275K - $292K *
Drive growth by executing innovative commercial strategies in automotive logistics, fostering relationships with OEMs, negotiating high-value contracts, and leading cross-functional teams to enhance o...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.