Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$130K - $180K *

Elevate your career by leading a high-performing enterprise sales team focused on acquiring new clients in a complex environment. Drive strategic planning and relationship building while cultivating a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K *

Champion a transformative digital engagement strategy that enhances customer experience and retention, utilizing data-driven insights to create impactful, personalized interactions across all touchpoi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$195K - $313K *

Transform the future of end-user technology by leading innovative engineering initiatives that enhance user experience, drive productivity, and support strategic goals while managing enterprise-wide s...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in enhancing IT operational excellence, fostering a culture of accountability, automation, and AI adoption while overseeing service delivery, incident management, and aligning IT with...

Today

  •   Less than 5 years exp.  •   Information Technology

$130K - $180K *

Innovate your career by leading the structuring and execution of complex agreements across Connected Solutions, partnering with sales to ensure optimal deal closure while maintaining risk standards an...

2 days ago

  •   8 - 10 years exp.  •   Media

$130K - $180K *

Join a team that's driving commercial execution and optimizing complex agreement structures. Leverage your expertise in deal structuring, contract negotiation, and operational alignment to enable rapi...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$148K - $274K *

Empower a high-performing team to lead privacy, security, and AI governance. Drive strategic engagement, compliance, and stakeholder collaboration across health plan operations to enhance the organiza...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$144K - $270K *

Grow a high-performance sales team, drive client relationships, and achieve quota targets while fostering a positive environment. This hands-on role involves direct involvement in sales processes and...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Media

$130K - $160K *

Deliver transformative HR technology solutions, driving strategic direction and operational excellence. Serve as the primary IT partner, ensuring scalable and secure HCM platforms empower workforce st...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $180K *

Drive the strategy and execution of cloud product management, shaping scalable solutions while leading a high-performing team and fostering customer-centric innovation across enterprise cloud technolo...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$134K - $241K *

Analyze complex commercial transactions and lead a high-performing team. Collaborate with Sales and Finance to structure deals, drive strategic decisions, and enhance processes that support business g...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$220K - $270K *

Unlock potential by optimizing marketing operations to drive efficiency, enhance cross-functional collaboration, and leverage AI capabilities for improved processes and lead management, while building...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Drive the evolution of our Mid-Market Customer Success team, owning strategy, execution, and customer engagement while leveraging AI for enhanced efficiency and measurable outcomes. Collaborate with c...

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $180K *

Create impactful brand strategies that resonate with diverse audiences, drive messaging consistency across channels, and enhance the consumer connection while leading a dynamic team in a pivotal, high...

Today

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $130K *

Lead a global HR team as you enhance employee experiences and drive people strategy. Collaborate with senior leaders to implement AI-driven HR solutions that promote a culture of excellence while ensu...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $160K *

Shape the future of financial security by expanding TRM's market presence. Engage key sectors, drive client success, and foster vital customer relationships while utilizing your expertise in blockchai...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$86K - $124K *

Lead the charge in transformative CX initiatives, ensuring operational readiness and alignment across diverse teams from planning through go-live, while driving performance and continuous improvement...

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Unlock potential by leading client analytics initiatives that drive measurable business outcomes. Combine analytical expertise with cross-functional leadership to shape data, CRM, and technology strat...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$120K - $150K *

Empower business growth by leading analytics strategies, guiding clients in leveraging data, CRM, and advanced analytics. Serve as a trusted advisor, driving measurable outcomes through effective comm...

Toronto, ONIn-Person

1 week ago

  •   11 - 15 years exp.  •   Business Services

$150K - $200K *

Drive growth by managing GSI partnerships, fostering C-level relations, and executing joint go-to-market strategies that enhance revenue and engagement across North America...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $250K *

Elevate revenue growth by leading demand generation strategies, optimizing budgets, and driving measurable results through AI-driven marketing. Collaborate with cross-functional teams to deliver innov...

5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$180K - $250K *

Champion the future of demand generation by leading a multi-million-dollar strategy that transforms AI-driven marketing into measurable revenue outcomes while fostering a high-performing team in a ful...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $250K *

Unlock transformational hiring strategies by guiding organizations through AI adoption, collaborating with stakeholders to enhance workflows and drive long-term value while maximizing business outcome...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$275K - $292K *

Drive growth by executing innovative commercial strategies in automotive logistics, fostering relationships with OEMs, negotiating high-value contracts, and leading cross-functional teams to enhance o...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.