Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$125K - $150K *

Drive channel sales success by developing partnerships and generating demand through reseller networks. Lead strategic initiatives, manage enterprise opportunities, and enhance relationships with IT/A...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$108K - $156K *

Champion project success by leading comprehensive program delivery and ensuring high-quality outcomes. Collaborate with stakeholders to align resources and strategies, driving strong customer engageme...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$108K - $156K *

Lead the execution of complex, strategic programs by managing all project aspects, ensuring timely delivery, fostering client relationships, and driving continuous improvement to enhance service quali...

Reposted today

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Grow your career with an innovative content marketing strategy that elevates AI-driven narratives and amplifies engagement. You will rebuild and lead a dynamic content team, driving brand recognition...

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Unlock potential by redefining the content marketing strategy for an AI-first e-commerce platform, enhancing customer engagement and establishing brand authority across multiple channels while oversee...

Toronto, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $150K *

Transform client engagements by leading complex healthcare initiatives, collaborating with cross-functional teams, and providing data-driven solutions. Drive strategic growth and ensure client success...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$287K - $312K *

Transform customer engagement and retention as you lead global marketing initiatives. Drive measurable results, build advocacy, and foster communities to accelerate growth opportunities in a dynamic B...

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Help us deepen relationships within State Departments of Transportation by leveraging cutting-edge technology to drive business value and safety enhancements. Collaborate with a dynamic team to create...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$200K - $225K *

Help us optimize client retention and revenue through data-driven strategies, creating standardized playbooks and a subscription service that enhances customer success and increases portfolio value...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$120K - $145K *

Innovate sales strategies to drive growth in service sectors across AMER. Engage executives, develop key relationships, and leverage your expertise to turn prospects into revenue while maximizing exis...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Empower Team Members by fostering strong partnerships, enhancing engagement, and driving recruitment with a focus on performance management and compliance, ensuring a collaborative environment aligned...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$240K - $310K *

Elevate operational excellence by leading the transformation and automation of our operations organization, driving strategic initiatives and building a high-performing centralized team to redefine in...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $150K *

Analyze market opportunities and drive sales strategies to support growth in enterprise sectors, focusing on new account acquisition and expansion through collaboration with key stakeholders across No...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Empower a high-performing customer support function to drive performance, enhance patient experiences, and optimize operations across channels, while leveraging data, technology, and strategic partner...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Lead the charge in optimizing digital customer experiences across eCommerce and website platforms, crafting a visionary roadmap to enhance conversion rates, user journey efficiency, and scalable growt...

6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$240K - $250K *

Lead the charge in developing and executing engineering strategy, managing high-performing teams, and enhancing customer-facing applications while driving technology modernization and operational exce...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$180K - $270K *

Shape the future of customer engagement by leading strategic enablement initiatives across global teams, enhancing productivity, and driving consistent results throughout the customer lifecycle with a...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $270K *

Transform global enablement strategies across customer-facing functions, optimizing performance through tailored training and development initiatives. Drive measurable outcomes and foster collaboratio...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $225K *

Lead the charge in transforming B2B service operations through innovative Salesforce solutions, optimizing case management, and enhancing customer experience while guiding a dynamic team towards effic...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $225K *

Transform customer service experiences by leading the B2B Service team, optimizing Salesforce technologies, and driving automation for enhanced efficiency and satisfaction across the enterprise...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $225K *

Lead the charge in transforming B2B service through Salesforce strategy, driving automation and self-service, while enhancing operational efficiency. Mentor a high-performing team to deliver measurabl...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $225K *

Take ownership of B2B service platform strategy to enhance Salesforce capabilities, driving operational efficiency, automation, and superior customer experiences while leading a high-performing team i...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Unlock innovation as a leader in B2B service transformation, driving Salesforce capabilities to enhance customer experiences and operational efficiency while managing a dynamic team committed to excel...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $175K *

Unlock potential by driving growth for high-revenue client accounts. Build lasting relationships and strategize retention across brands, ensuring expansion within existing organizations. Collaborate c...

4 days ago

  •   8 - 10 years exp.  •   Business Services

$160K - $172K *

Shape the future of total rewards by designing and implementing scalable compensation and benefits strategies for a dynamic workforce. Lead governance, analytics and technology advancements to ensure...

1 week ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.