Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$125K - $150K *
Drive channel sales success by developing partnerships and generating demand through reseller networks. Lead strategic initiatives, manage enterprise opportunities, and enhance relationships with IT/A...
2 weeks ago
Program Manager, Strategic Customer Delivery
$108K - $156K *
Champion project success by leading comprehensive program delivery and ensuring high-quality outcomes. Collaborate with stakeholders to align resources and strategies, driving strong customer engageme...
Reposted today
Program Manager, Strategic Customer Delivery
$108K - $156K *
Lead the execution of complex, strategic programs by managing all project aspects, ensuring timely delivery, fostering client relationships, and driving continuous improvement to enhance service quali...
Reposted today
$120K - $150K *
Grow your career with an innovative content marketing strategy that elevates AI-driven narratives and amplifies engagement. You will rebuild and lead a dynamic content team, driving brand recognition...
4 days ago
$110K - $130K *
Unlock potential by redefining the content marketing strategy for an AI-first e-commerce platform, enhancing customer engagement and establishing brand authority across multiple channels while oversee...
4 days ago
$130K - $150K *
Transform client engagements by leading complex healthcare initiatives, collaborating with cross-functional teams, and providing data-driven solutions. Drive strategic growth and ensure client success...
2 weeks ago
Sr. Director, Customer Marketing
$287K - $312K *
Transform customer engagement and retention as you lead global marketing initiatives. Drive measurable results, build advocacy, and foster communities to accelerate growth opportunities in a dynamic B...
4 weeks ago
Account Director, Strategic Accounts
$110K - $130K *
Help us deepen relationships within State Departments of Transportation by leveraging cutting-edge technology to drive business value and safety enhancements. Collaborate with a dynamic team to create...
1 week ago
VP, Customer Retention & Loyalty
$200K - $225K *
Help us optimize client retention and revenue through data-driven strategies, creating standardized playbooks and a subscription service that enhances customer success and increases portfolio value...
1 week ago
$120K - $145K *
Innovate sales strategies to drive growth in service sectors across AMER. Engage executives, develop key relationships, and leverage your expertise to turn prospects into revenue while maximizing exis...
3 weeks ago
Director TME Business Partnerships
$100K - $120K *
Empower Team Members by fostering strong partnerships, enhancing engagement, and driving recruitment with a focus on performance management and compliance, ensuring a collaborative environment aligned...
2 weeks ago
Senior Director, Central Operations
$240K - $310K *
Elevate operational excellence by leading the transformation and automation of our operations organization, driving strategic initiatives and building a high-performing centralized team to redefine in...
Reposted 3 weeks ago
$100K - $150K *
Analyze market opportunities and drive sales strategies to support growth in enterprise sectors, focusing on new account acquisition and expansion through collaboration with key stakeholders across No...
3 weeks ago
$110K - $130K *
Empower a high-performing customer support function to drive performance, enhance patient experiences, and optimize operations across channels, while leveraging data, technology, and strategic partner...
1 week ago
$125K - $150K *
Lead the charge in optimizing digital customer experiences across eCommerce and website platforms, crafting a visionary roadmap to enhance conversion rates, user journey efficiency, and scalable growt...
6 days ago
Senior Director, Software Engineer
$240K - $250K *
Lead the charge in developing and executing engineering strategy, managing high-performing teams, and enhancing customer-facing applications while driving technology modernization and operational exce...
2 weeks ago
Director, Global Field Enablement
$180K - $270K *
Shape the future of customer engagement by leading strategic enablement initiatives across global teams, enhancing productivity, and driving consistent results throughout the customer lifecycle with a...
2 weeks ago
Director, Global Field Enablement
$180K - $270K *
Transform global enablement strategies across customer-facing functions, optimizing performance through tailored training and development initiatives. Drive measurable outcomes and foster collaboratio...
2 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Lead the charge in transforming B2B service operations through innovative Salesforce solutions, optimizing case management, and enhancing customer experience while guiding a dynamic team towards effic...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Transform customer service experiences by leading the B2B Service team, optimizing Salesforce technologies, and driving automation for enhanced efficiency and satisfaction across the enterprise...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Lead the charge in transforming B2B service through Salesforce strategy, driving automation and self-service, while enhancing operational efficiency. Mentor a high-performing team to deliver measurabl...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Take ownership of B2B service platform strategy to enhance Salesforce capabilities, driving operational efficiency, automation, and superior customer experiences while leading a high-performing team i...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Unlock innovation as a leader in B2B service transformation, driving Salesforce capabilities to enhance customer experiences and operational efficiency while managing a dynamic team committed to excel...
3 weeks ago
$150K - $175K *
Unlock potential by driving growth for high-revenue client accounts. Build lasting relationships and strategize retention across brands, ensuring expansion within existing organizations. Collaborate c...
4 days ago
Director, Total Rewards & People Experience
$160K - $172K *
Shape the future of total rewards by designing and implementing scalable compensation and benefits strategies for a dynamic workforce. Lead governance, analytics and technology advancements to ensure...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.