Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$140K - $170K *

Champion the administration and optimization of Siemens Teamcenter PLM systems, ensuring seamless integration and support for engineering teams. Drive system enhancements, troubleshoot complex issues...

6 days ago

  •   Less than 5 years exp.  •   Staffing

$85K - $141K *

Join a dynamic team as a Project Manager, leading project execution and coordinating diverse teams to achieve mission objectives. Utilize your expertise to manage resources, resolve issues, and suppor...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$107K - $179K *

Join a team that's dedicated to delivering mission-critical projects by leading diverse teams, managing resources, and ensuring timely execution while supporting customer KPIs and resolving operationa...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$124K - $171K *

Drive customer success by managing software expectations and collaborating with engineering teams to solve complex issues and enhance product quality. Engage with customers to develop training and rea...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Empower the future of application support by enhancing system resilience and efficiency through DevOps practices, automation, and collaboration with Agile teams to ensure reliable technology delivery...

Montreal, QCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$187K - $242K *

Lead the charge in developing cutting-edge AI infrastructure solutions. Oversee the architecture and lifecycle of advanced hardware systems, driving innovation and collaboration across engineering tea...

Yesterday

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$187K - $242K *

Empower innovation in AI infrastructure by leading the design and lifecycle of advanced server platforms. Collaborate with cross-functional teams to drive technical excellence and ensure robust, scala...

Yesterday

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$187K - $242K *

Transform your career by leading PCB layout innovation and automation. Drive high-speed design processes, mentor teams, and collaborate cross-functionally to redefine hardware development with cutting...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in implementing and managing secure network solutions, ensuring seamless deployment and operational transition. Collaborate with cross-functional teams to enhance service quality and d...

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Unlock potential by leading the implementation of network security solutions, ensuring seamless deployment and migration while collaborating with cross-functional teams to enhance operational efficien...

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Shape innovative packaging solutions by providing technical leadership and support in regulated manufacturing. Drive compliance and performance of materials and processes in the pharmaceutical and bio...

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a team that's dedicated to developing and maintaining complex software applications in a federal environment, ensuring operational excellence and innovative solutions across various systems and n...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Develop and maintain robust enterprise network infrastructure, leveraging strong Cisco expertise to troubleshoot and optimize performance. Collaborate with IT teams to enhance operations through autom...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$72K - $149K *

Transform network infrastructure by managing WAN connectivity, optimizing performance, and ensuring security across diverse locations. Collaborate with teams to enhance reliability and support busines...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Advance your career by defining strategic IT/OT solutions that enhance transportation management. Lead the design of secure, integrated systems that optimize operations and ensure compliance with indu...

6 days ago

  •   15+ years exp.  •   Information Technology

$80K - $120K *

Elevate operational excellence by providing Tier 2 engineering support for a mission-critical US Navy enterprise transport network, ensuring 24/7 availability and reliability through proactive mainten...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$91K *

Lead the charge in optimizing systems infrastructure by collaborating with engineers and providing Tier 3 support. Ensure high performance and availability of servers and applications while enhancing...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $155K *

Elevate your career by designing and optimizing AI-driven data solutions on Google Cloud Platform. Collaborate with cross-functional teams to implement scalable data pipelines and enhance analytics ca...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Explore innovative container-centric platforms as a Linux Administrator, focusing on automation, CI/CD pipelines, and security. Collaborate with teams to enhance software delivery and mentor junior en...

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$110K - $120K *

Drive operational excellence by managing and optimizing complex server environments. Leverage Infrastructure as Code and automation tools to enhance system reliability and security while mentoring tea...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive project success by supporting management and ensuring seamless communication between field and office teams. Oversee documentation, validate designs, and enhance processes to meet customer expec...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Collaborate with diverse teams to deliver technology solutions, manage risks, and enhance operational support at the site level, ensuring alignment with strategic goals and continuous improvement in a...

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$85K - $156K *

Elevate your career by leading end-to-end technical delivery for ServiceNow IRM and SecOps products. Collaborate with cross-functional teams to translate business priorities into actionable plans, ens...

Toronto, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $105K *

Optimize your career by providing hands-on support for network and systems in a K-12 environment. Manage infrastructure, troubleshoot issues, and enhance end-user experiences while ensuring minimal di...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $108K *

Empower the stability of critical systems by resolving complex IT and OT issues, collaborating with diverse teams, and maintaining operational continuity in a 24x7 environment as the final escalation...

1 month ago

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.