Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$108K - $148K *
Drive innovation by guiding semiconductor products from concept to qualification. Collaborate with customers and R&D to optimize processes, troubleshoot complex issues, and ensure peak equipment perfo...
1 week ago
$110K - $130K *
Lead the charge in integrating and managing machine certificate authentication across Windows endpoints, ensuring secure device authentication and reliable certificate lifecycle processes in a dynamic...
3 weeks ago
$110K - $130K *
Transform security by integrating machine certificate authentication across Windows endpoints, ensuring seamless device-to-user identity transitions while managing certificate lifecycles and collabora...
3 weeks ago
$125K - $150K *
Join us to integrate and manage machine certificate authentication across Windows endpoints, ensuring secure device authentication and reliable certificate lifecycle processes in a dynamic enterprise...
3 weeks ago
$120K - $145K *
Unlock secure device authentication by integrating machine certificate solutions across Windows endpoints. Collaborate with cross-functional teams to enhance certificate lifecycle management and ensur...
3 weeks ago
$110K - $130K *
Elevate your career by integrating and managing machine certificate authentication across secure Windows environments, ensuring seamless device and user identity transitions while collaborating with c...
3 weeks ago
$110K - $130K *
Tackle the integration and management of machine certificate authentication across Windows endpoints, ensuring secure device authentication and reliable certificate lifecycle processes in a dynamic en...
3 weeks ago
$110K - $130K *
Join a dynamic team to enhance secure device authentication through machine certificates in a Windows environment, integrating existing PKI solutions with advanced security tools for seamless user ide...
3 weeks ago
$110K - $130K *
Transform your career by integrating and managing machine certificate authentication across secure Windows endpoints, ensuring reliable certificate lifecycle processes and supporting secure device-to...
3 weeks ago
$110K - $130K *
Advance your career by integrating and managing machine certificate authentication across secure Windows endpoints, ensuring reliable certificate lifecycle processes and supporting secure device-to-us...
3 weeks ago
$110K - $130K *
Lead the integration and management of machine certificate authentication across secure Windows endpoints, ensuring reliable certificate lifecycle processes and secure device authentication before use...
3 weeks ago
$110K - $130K *
Drive secure device authentication by integrating machine certificate solutions across Windows endpoints, ensuring reliable certificate lifecycle management and supporting user identity transitions in...
3 weeks ago
$110K - $130K *
Drive the integration and management of machine certificate authentication across Windows endpoints, ensuring secure device authentication and reliable certificate lifecycle processes in a dynamic ent...
3 weeks ago
$120K - $145K *
Elevate your career by integrating and managing machine certificate authentication across secure Windows environments, ensuring reliable device identity and user authentication in a dynamic enterprise...
3 weeks ago
$110K - $130K *
Develop and manage machine certificate authentication for Windows endpoints, integrating with existing PKI and security solutions. Ensure secure device authentication and certificate lifecycle managem...
3 weeks ago
$110K - $130K *
Transform secure device authentication by integrating machine certificates across Windows endpoints, ensuring reliable certificate lifecycle management and seamless user identity transitions in a dyna...
3 weeks ago
$110K - $130K *
Take ownership of machine certificate-based authentication for Windows endpoints, integrating existing PKI solutions with Microsoft Intune and Palo Alto GlobalProtect. Ensure secure device authenticat...
3 weeks ago
$110K - $130K *
Transform secure device authentication by integrating machine certificates across Windows endpoints. Collaborate with cross-functional teams to enhance certificate lifecycle management and ensure robu...
3 weeks ago
$110K - $130K *
Reimagine secure device authentication by integrating machine certificate solutions across Windows endpoints. Collaborate with teams to enhance PKI operations, ensuring seamless user identity transiti...
3 weeks ago
$110K - $130K *
Champion secure device authentication by integrating machine certificates across Windows endpoints, ensuring reliable certificate lifecycle management and seamless user identity transitions in a dynam...
3 weeks ago
$120K - $140K *
Join a team that's enhancing secure device authentication through machine certificates in a Windows environment. You'll integrate existing PKI solutions, manage certificate lifecycles, and collaborate...
3 weeks ago
$110K - $130K *
Join a team that's enhancing secure device authentication through machine certificates in a Windows environment. Leverage your PKI expertise to integrate existing systems and ensure reliable certifica...
3 weeks ago
$110K - $130K *
Drive secure device authentication by integrating machine certificate solutions across Windows endpoints and enterprise PKI environments, ensuring reliable certificate lifecycle management and seamles...
3 weeks ago
$110K - $130K *
Champion secure machine certificate authentication across Windows endpoints, integrating with existing PKI environments. Ensure reliable certificate lifecycle management and support seamless transitio...
3 weeks ago
$110K - $130K *
Optimize machine certificate-based authentication for Windows endpoints, integrating with existing PKI and security solutions. Collaborate with teams to ensure secure device authentication and manage...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.