Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Cloud Infrastructure Support Engineer
$69K - $158K *
Explore innovative cloud solutions by collaborating with architects and engineers to optimize AWS components, manage container applications, and modernize systems within a dynamic DevOps environment...
Yesterday
$80K - $95K *
Unlock potential by solving complex technical issues in healthcare IT, collaborating with global teams to enhance reliability and customer satisfaction while driving continuous improvement and proacti...
1 week ago
DevOps Engineer (Hybrid) - 30762
$100K - $130K *
Unlock potential by driving cloud infrastructure and automation solutions. Collaborate with development teams to enhance deployment processes, ensuring reliability and scalability in a dynamic hybrid...
1 week ago
$100K - $120K *
Contribute to a high-impact voice infrastructure team, ensuring seamless telephony systems and customer interactions. Diagnose and resolve complex VoIP issues while collaborating with cross-functional...
Reposted today
$110K - $130K *
Drive the future of virtual desktop infrastructure by architecting and optimizing solutions for complex environments. Collaborate with stakeholders to enhance user-facing services and ensure seamless...
6 days ago
End User Support Technician - Mid
$70K - $148K *
Elevate the user experience by providing on-site technical support, troubleshooting network issues, and ensuring seamless operation of hardware and software systems for clients in a dynamic environmen...
Reposted 1 week ago
$84K - $170K *
Partner with us to validate and ensure product reliability through comprehensive testing. Collaborate with cross-functional teams to execute design verification for new products, ensuring they meet pe...
Today
Sr. DevOps Engineer - Federal Customer
$125K - $150K *
Take ownership of next-generation IT infrastructure innovation. Collaborate with a diverse team to design, deploy, and secure tools that enhance operational capabilities using leading technologies in...
Reposted 1 week ago
$96K - $100K *
Take ownership of endpoint management and troubleshooting in a large federal IT environment. Collaborate with technical teams to ensure compliance and operational efficiency while supporting device en...
1 week ago
Systems Administrator (Red Hat Enterprise Linux and VMware)
$110K - $130K *
Optimize server infrastructure by managing Red Hat, VMware, and Windows systems. Automate operations with Ansible, ensure compliance, and support cloud migration efforts while participating in a 24/7...
4 weeks ago
ITSM Engineer (SNOW) - Global Industrial
$88K - $105K *
Transform the ServiceNow platform by architecting solutions, implementing upgrades, and enhancing user experience. Collaborate with cross-functional teams to deliver technical solutions and improve wo...
Yesterday
Digital Employee Experience Senior Engineer, IT Client Services
$89K - $139K *
Drive the transformation of employee experiences by leading a multi-year Digital Employee Experience (DEX) program. Oversee analytics, enhance productivity, and implement AI-driven solutions to optimi...
Today
$85K - $90K *
Join a dynamic team to enhance systems operations and support infrastructure modernization. Leverage your technical skills to resolve escalated issues, maintain server health, and contribute to a coll...
Yesterday
Data Center Cloud Services Engineer
$95K - $105K *
Optimize hybrid cloud infrastructure across Azure, AWS, and on-premises data centers. Ensure resilient connectivity, secure access, and scalable deployments while supporting mission-critical services...
Today
Client Operations Support Engineer
$85K - $134K *
Join us to enhance endpoint management and security across diverse devices. Collaborate with teams to streamline device provisioning, automate processes, and ensure compliance, all while delivering ex...
2 weeks ago
$100K - $120K *
Join a team that's focused on optimizing Active Directory and Group Policy management. You'll implement automation, manage Windows Server lifecycles, and enhance operational efficiency through scripti...
Today
$83K - $93K *
Contribute to the management of software backlogs, ensuring product quality and compliance through effective coordination with cross-functional teams. Drive investigations into product defects and fac...
Yesterday
$160K *
Lead the charge in defining enterprise-wide endpoint architecture and strategy. Drive technical governance across platforms, ensuring alignment with security and cloud initiatives while providing arch...
2 weeks ago
Production Support Engineer II
$100K - $120K *
Support our anti-money laundering platform by resolving technical issues, managing databases, and collaborating with stakeholders. Leverage your SQL and cloud computing skills to enhance operations an...
Reposted 1 week ago
$110K - $130K *
Transform your career by leading the deployment and optimization of advanced networking solutions in hybrid cloud environments. Collaborate with cross-functional teams to ensure compliance and operati...
4 days ago
Technical Support Engineer (L2)
$85K - $95K *
Drive exceptional client support by managing complex technical issues and escalations. Collaborate with engineering teams to enhance service delivery, mentor junior staff, and leverage AI tools for ef...
2 weeks ago
$80K - $95K *
Drive impactful process engineering solutions by applying best practices and standards throughout project lifecycles. Collaborate with teams to enhance refinery operations, ensuring compliance and pro...
Yesterday
Principal Systems Administrator (Linux, VMware)
$108K - $130K *
Manage and optimize IT systems, ensuring reliability and performance. Provide support for troubleshooting, maintenance, and compliance, while coordinating with security teams to enhance system operati...
3 weeks ago
Senior Installation Technician
$80K - $95K *
Join us to lead the installation and integration of complex AV systems, providing technical guidance to junior technicians while ensuring project milestones and safety standards are met. Your expertis...
6 days ago
Senior Installation Technician
$80K - $95K *
Elevate your career by leading the installation and integration of advanced AV systems. Collaborate with a skilled team, provide technical guidance, and ensure project success while maintaining safety...
6 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.