Technical Customer Support Engineer Jobs in New York, NY

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

Drive client satisfaction by resolving technical issues and enhancing the user experience. Collaborate across teams to relay client feedback and ensure platform reliability while maintaining subject m...

Join as an Application Support Engineer to ensure platform reliability, scalability, and operational excellence through incident response, monitoring, and automation while collaborating with global te...

Champion day-to-day production health and customer issue resolution, driving proactive monitoring and effective communication with clinical teams to ensure optimal platform performance across diverse...

Champion exceptional user support by resolving technical issues swiftly, managing a dynamic ticket queue, and collaborating with cross-functional teams to enhance customer experience...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Transform IT support by delivering seamless, friendly assistance to diverse teams. Collaborate with remote employees and enhance operational efficiency through effective management of tools, systems...

Engage as a technical leader in the field, managing AITAN deployments and customer demonstrations. Optimize system performance and provide real-time support to ensure operational excellence for milita...

Drive customer success through impactful support engineering, focusing on resolving technical issues, enhancing product knowledge, and collaborating across teams to ensure exceptional experiences for...

Lead the charge in providing exceptional technical support, addressing complex customer needs while driving deeper product engagement and solutions. Collaborate across teams to ensure seamless, value...

Drive exceptional customer support by troubleshooting SaaS applications and managing client communications. Collaborate with global teams to resolve issues and enhance our knowledge base while ensurin...

Engage with customers as a trusted advisor, ensuring effective onboarding and support while driving adoption of technology solutions. You will be pivotal in enhancing customer satisfaction and maximiz...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

Explore a pivotal role leading RAN software solutions, optimizing customer strategies and aligning with Ericsson's goals. Collaborate with cross-functional teams to deliver innovative and robust 5G/4G...

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Join us to empower our clients by providing top-notch post-sales support for the Fortanix platform. Utilize your technical acumen to troubleshoot, implement solutions, and enhance customer experiences...

Drive technical support for managed clinical research sites, ensuring operational efficiency through triaging requests, addressing equipment needs, and monitoring workflows across diverse teams to fos...

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Drive your career as a Senior Support Engineer, architecting support functions and tackling complex customer challenges in identity security with a focus on AI-driven solutions. Shape the future of ou...

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

Lead the charge in enhancing software applications and automating systems. Collaborate across teams to solve complex issues and deliver high-quality solutions, ensuring alignment with business needs a...

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...