Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$110K - $130K *

Partner with us to enhance customer operations by ensuring technical alignment and optimizing data center performance. Drive continuous improvement while managing critical relationships and resolving...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in optimizing operational alignment and communication between internal teams and hyperscale customers. Drive technical excellence and customer satisfaction in data center operations th...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$77K - $83K *

Lead the charge in evaluating consumer loan applications, applying underwriting expertise and compliance knowledge to ensure accurate, fair, and timely decisions while mentoring junior staff and enhan...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Accelerate growth by leading net new logo acquisition in the Mid-Market segment. Own the full sales cycle, engage with C-level executives, and leverage a strong pipeline to drive revenue and impact to...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $95K *

Drive key account sales strategies while providing exceptional customer service. Leverage relationships and solutioneering to meet customer needs, expand market share, and enhance productivity within...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Join a team that's dedicated to driving key account sales strategies and delivering exceptional customer service. Collaborate with clients to identify needs, enhance productivity, and expand market sh...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Lead key account sales strategies, enhancing customer relationships and driving growth through exceptional service and solutioneering. Collaborate with clients to identify needs and leverage Snap-on’s...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Elevate key account sales strategies by delivering exceptional service and solutions. Build strong relationships, identify customer needs, and drive growth while managing inventory and leveraging mark...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Drive key account sales strategies, enhancing customer relationships and leveraging solutions to meet emerging needs. Foster growth and profitability through exceptional service and strategic planning...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$49K - $120K *

Unlock new business potential by driving B2B sales growth in your territory. Engage with clients through prospecting, relationship building, and tailored proposals to exceed sales targets and ensure s...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$49K - $120K *

Take ownership of driving new business growth by prospecting, closing complex contracts, and building lasting relationships with clients in a defined territory. Thrive in a dynamic B2B sales environme...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$90K - $125K *

Join a team that's dedicated to enhancing water quality solutions through effective sales strategies and customer relationships, while enjoying comprehensive training and support in a dynamic environm...

Barrie, ONHybrid

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $105K *

Support our analytics team by owning CX metrics reporting, conducting root cause analysis, and contributing to data-driven initiatives. This role is ideal for analytical candidates eager to grow in a...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$88K - $139K *

Innovate strategies to drive pipeline growth by collaborating with sales teams, enhancing account management, and executing targeted campaigns to maximize opportunities within existing and prospective...

Vancouver, BCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $139K *

Join a dynamic team to drive growth by generating opportunities through strategic collaboration with Sales, enhancing account management, and mastering territory planning to unlock potential within ex...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $139K *

Join a dynamic team to drive growth by generating opportunities through strategic collaboration with Sales, enhancing account management, and implementing innovative prospecting strategies for enterpr...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $139K *

Explore innovative strategies to drive pipeline growth and enhance customer engagement. Collaborate with sales teams to identify opportunities and implement targeted campaigns that elevate our digital...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $139K *

Accelerate growth by developing tailored prospecting strategies and collaborating with sales teams to generate opportunities within existing and new accounts, enhancing overall pipeline success and cu...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $139K *

Champion growth by driving pipeline generation and strategic account management. Collaborate with sales teams to unlock opportunities within existing and prospective accounts, enhancing our digital sa...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $139K *

Drive success in Digital Sales by generating opportunities through strategic collaboration with Sales teams, enhancing account management, and implementing tailored prospecting strategies to foster gr...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $139K *

Take ownership of driving pipeline growth by collaborating with sales teams to develop targeted strategies and campaigns, enhancing customer engagement and expanding market reach within existing and p...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $139K *

Lead the charge in driving growth through strategic prospecting and collaboration with sales teams. Enhance account management and pipeline generation efforts to unlock opportunities within existing a...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $139K *

Drive success in our Digital Sales organization by generating opportunities through strategic collaboration with Sales teams, enhancing account management, and mastering territory planning to unlock g...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $139K *

Join our Digital Sales team to drive growth by generating opportunities within existing and prospective accounts, collaborating with sales teams, and mastering account-based strategies to enhance cust...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Transform small business potential by cultivating relationships and driving commercial lending success. Engage with members to provide tailored solutions, ensuring compliance and fostering growth thro...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.