Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$108K - $130K *

Engage with healthcare leaders to drive market expansion and revenue growth for interventional cardiology products, leveraging clinical expertise and strategic relationships to enhance patient outcome...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $150K *

Transform client relationships and drive growth by leading strategic services initiatives in the public sector. Leverage expertise to deliver innovative solutions, enhance profitability, and exceed sa...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$73K - $120K *

Champion relationships with retail providers in the Texas electric market, ensuring satisfaction and effective communication. Collaborate cross-functionally to align services with customer needs and m...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$73K - $120K *

Empower relationships with retail providers in the Texas electric market. Act as a trusted advisor, ensuring customer satisfaction and aligning TNMP services with market needs while navigating complex...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Join us to provide advanced technical support, troubleshoot complex issues, and enhance client satisfaction. Collaborate with teams to streamline processes and maintain documentation, ensuring excepti...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Unlock potential by providing strategic oversight for high-revenue clients, managing complex benefit strategies, and mentoring teams to optimize client outcomes while driving business growth and foste...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Transform client outcomes by providing strategic oversight for high-revenue accounts. Collaborate with Producers, mentor teams, and optimize benefits strategies to enhance lifecycle management and dri...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $180K *

Transform client outcomes by providing strategic oversight for high-revenue accounts. Collaborate with teams to optimize benefits strategies, mentor peers, and drive business growth through advanced l...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $180K *

Shape the future of client engagement by providing strategic oversight for high-revenue clients. Collaborate with teams to optimize benefits strategies, mentor peers, and drive business growth through...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $130K *

Grow your sales career by managing a territory, building client relationships, and driving revenue through strategic prospecting and closing. This role offers strong earning potential in a dynamic, hi...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $130K *

Unlock your potential as you manage a dynamic sales territory, driving growth through client engagement and strategic negotiations. Thrive in a commission-driven environment with significant earning o...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $120K *

Lead your sales career by managing a territory, building client relationships, and driving revenue growth through strategic prospecting and closing deals in a dynamic, commission-based environment...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$65K - $98K *

Elevate community engagement by driving growth in product adoption and retention. Build strong relationships with property management to enhance customer experience and identify new sales opportunitie...

2 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$70K - $96K *

Join a team that's dedicated to driving customer success through strategic relationships and cloud solutions. Leverage your expertise to enhance customer satisfaction, adoption, and retention while co...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $96K *

Help us drive customer success by fostering strategic relationships and maximizing the value of cloud solutions. Collaborate with teams to enhance customer satisfaction and adoption, ensuring impactfu...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Lead strategic workforce initiatives by engaging with clients to develop tailored solutions that drive growth and optimize delivery. Collaborate with stakeholders to enhance service offerings and ensu...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Join us to drive strategic workforce solutions, enhancing client relationships and delivering tailored staffing strategies that align with business goals. Leverage your expertise to create impactful...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Engage with customers to drive instrumentation sales, leveraging digital tools and insights to expand business opportunities while building strong relationships and delivering tailored solutions in a...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $140K *

Join a team that's driving innovation in technical sales within the process industry. Leverage digital tools to enhance customer relationships, identify new opportunities, and collaborate on impactful...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$60K - $120K *

Join our dynamic sales team to drive new customer acquisition and rebuild vital partnerships. Utilize your understanding of market trends to grow profits and maximize revenue by fostering influential...

Mississauga, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Elevate customer success by managing accounts, driving revenue growth, and implementing solutions. Collaborate with teams to develop strategies, cultivate relationships, and ensure clients realize the...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$70K - $120K *

Join a team that's dedicated to building strong client relationships and driving business growth. As a Relationship Manager, you'll manage portfolios, source new leads, and deliver tailored financial...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$81K - $121K *

Transform retail partnerships by coaching top sellers, driving sales growth, and executing strategic plans to enhance agricultural product adoption and profitability in a dynamic, remote environment...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$96K - $115K *

Engage with healthcare professionals to drive sales of innovative imaging technology, fostering relationships and educating users to enhance clinical outcomes. Take ownership of regional performance a...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $115K *

Shape the future of patient care by driving sales of innovative imaging solutions. Collaborate with healthcare professionals to enhance surgical outcomes and foster relationships that elevate your car...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.