Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$120K - $150K *
Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...
1 week ago
Director of Customer Success (Enterprise)
$140K - $160K *
Join a team that's focused on driving client success and retention in a rapidly scaling enterprise environment. You'll enhance client relationships, champion integration strategies, and collaborate ac...
3 weeks ago
$100K - $130K *
Empower growth by leading a Customer Success team to enhance client satisfaction, retention, and revenue. Drive strategic initiatives, manage key relationships, and foster a culture of continuous impr...
3 weeks ago
$90K - $130K *
Shape the future of customer success by leading and expanding a dynamic team responsible for account management, implementation, and support, driving impressive retention rates as the company scales...
6 days ago
$130K - $160K *
Reimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driv...
3 weeks ago
$197K - $232K *
Lead a high-performing Customer Success team, ensuring strategic alignment and satisfaction for key clients. Drive operational excellence and collaborate cross-functionally to maximize customer value...
3 weeks ago
$233K - $274K *
Engage with us to lead a high-performing Customer Success team, driving strategic relationships and ensuring exceptional service delivery for our most complex clients. Shape account strategies that en...
3 weeks ago
Senior Manager, Customer Success
$180K - $225K *
Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...
2 weeks ago
$100K - $130K *
Shape the future of customer success by leading a high-performing team, driving retention, and expanding usage across key stakeholders. Deliver measurable results and forge executive relationships to...
2 weeks ago
Senior Manager of Customer Success (Enterprise)
$160K - $175K *
Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...
1 week ago
$120K - $150K *
Shape the future of customer success by driving seamless transitions from POC to full rollout, ensuring client satisfaction through strategic project management and effective stakeholder collaboration...
2 days ago
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Unlock strategic growth as you partner with enterprise customers to align Salesforce solutions with their long-term business goals, driving impactful success strategies and fostering strong relationsh...
Reposted today
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Lead customer success initiatives for high-impact accounts, aligning Salesforce capabilities with client goals. Drive measurable ROI and maintain platform stability through strategic relationships and...
Reposted today
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Shape the future of customer success by leading strategic initiatives that align client goals with cutting-edge solutions. Foster executive relationships to drive innovation and ensure measurable outc...
Reposted today
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Transform strategic customer partnerships by aligning business goals with Salesforce solutions. Drive ROI through advocacy, risk management, and cross-team collaboration to enhance enterprise customer...
Reposted today
Customer Success Manager, Director - Core (Sales & Service) Clouds
$171K - $273K *
Engage in a pivotal role where you'll drive customer success strategies, ensuring alignment between customer goals and Salesforce's platform capabilities, while orchestrating cross-functional teams to...
Reposted today
$120K - $150K *
Transform client relationships by serving as a strategic advisor for complex accounts. Maximize value through expert guidance on PBM contracting, pricing, and vendor negotiations while ensuring client...
3 weeks ago
$120K - $150K *
Grow your career with a strategic advisor role overseeing key accounts. Leverage PBM expertise to guide complex clients, ensuring optimal outcomes and value across pharmacy programs while fostering tr...
3 weeks ago
$70K - $95K *
Champion customer success by building strategic relationships, ensuring smooth onboarding, and maximizing product adoption. Leverage your SaaS expertise to drive retention, growth, and advocacy across...
1 week ago
$70K - $95K *
Elevate your career by driving customer success and advocacy for key accounts. Build trusted relationships and ensure customers gain maximum value from their investment while collaborating with variou...
1 week ago
$100K - $130K *
Join a team that drives exceptional customer experiences and enhances retention through proactive engagement and strategic leadership across all customer segments, fostering growth and delivering valu...
3 weeks ago
$89K - $169K *
Optimize client engagement through strategic leadership and operational excellence, managing diverse teams to enhance service quality, drive process improvements, and ensure client satisfaction across...
1 week ago
$89K - $169K *
Lead and enhance client service strategies across diverse teams, driving performance and satisfaction. Collaborate cross-functionally to implement process improvements and deliver solutions for optima...
1 week ago
$120K - $150K *
Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...
2 weeks ago
$100K - $130K *
Shape the future of Customer Success by leading a high-impact team to drive customer engagement, retention, and growth across diverse customer segments, ensuring our clients maximize the value of thei...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.