RESTAURANT MANAGEMENT EXPERIENCE REQUIRED - Salary $80K-$90K (RELOCATION INCENTIVE) MUST LIVE IN HAWAIIPOSITION SUMMARY:This position has accountability for the management of a store, with the attainment of financial, customer service, safety and sanitation standards as key objectives. These are obtained through modeling the Core Values of the Company.
ESSENTIAL FUNCTIONS: - Accountable for the operating plan of a single, complex unit.
- Maintains effective training programs for employees and managers ensuring that they have the skills and competencies needed to fulfill their role requirements.
- Focuses on continuous improvement for in-store processes
- Hires and onboards talent adequate to meet staffing needs and brand standards
- Accountable for the progressive discipline of managers and employees within the business unit - holding to company practices and policies.
- Clearly understands and is aligned with the Mission, Vision and Core Values of the Company. Practices behaviors that will bring Mission Statement to fruition.
- Establishes goals and priorities for the store, which are aligned with the goals and objectives of the Company.
- Continuously looks for ways to achieve, maintain and improve SQCST: great service to customers, food handling that ensures a safe and quality product, a clean and safe environment, and training to support individuals to achieve their maximum potential.
- Identify areas of opportunity using data and develops clearly defined action plans
- Knows and implements actions to achieve productivity goals, customer satisfaction, food cost and quality, and safety/sanitation guidelines.
- Ensures proper new-hire training procedures are followed and maintains cross-training programs; Coaches and develops Assistant Managers & Working Supervisors
- Ensures proper channels and processes are followed for performance issues; motivates and counsels' employees to support them in achieving their fullest potential.
- Makes good decisions to the fullest extent of his or her responsibility in running the store. Works collaboratively with people from all levels and departments within the organization.
- Practices community guidelines when communicating with others.
- Actively participates in hiring and interviewing process.
- Performs various other duties reflecting the same level of operation and interpersonal relations skills, knowledge, and responsibility.
COMPETENCIES: - Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
- Resourcefulness - Securing and deploying resources effectively and efficiently.
- Develops Talent - Developing people to meet both their career goals and the organization's goals.
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Manages Ambiguity - Operating effectively, even when things are not certain, or the way forward is not clear.
- Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
QUALIFICATIONS: Scheduling:- Available for work on any day of the week or shift; typically, this position enjoys a five-day work week with regular days off
- Available for work at any store in the chain if transferred to a new store; must have reliable transportation
Physical Ability:- Able to lift 10 pounds frequently; occasionally lifting up to 60 pounds
- Wrist and hand motions; standing and/or walking up to 9 hours; reaching, bending, and squatting frequently; pushing and pulling frequently
Mental Ability:- Time management skills with strong attention to detail; ability to handle multiple tasks simultaneously and meet assigned project deadlines in a timely manner
- Strong customer service skills required
Pre-Employment Requirements:- Must pass drug screening test
- Must pass pre-employment physical
- Must also have passed a TB test within 2 years of start date with skin test
Environmental Conditions:- Able to work in temperatures ranging from 0 degrees to 95 degrees
- Around equipment that generates smoke as a by-product of cooking food
Education:- College degree preferred
- High school education or G.E.D. required
Experience:- Food service or managerial experience preferred
Desired Skills:- Good communication (oral and written) and listening skills
- Good interpersonal skills (ability to develop interdependent relationships)
- Self-development skills (desire and ability to learn)
- Training/coaching skills (ability to develop competencies in people)
- Planning skills (ability to set short-term, mid-term and long-term goals, measures, activities, and time frames)
- Organizational skills (ability to coordinate multiple tasks/activities, ensure smooth and balanced workflow, and meet due dates); good time management skills and habits
- Problem-solving/decision-making skills (ability to handle operational, staff, and customer problems on a timely basis); sees problems as opportunities for growth; is persistence in resolving an issue
- Team building skills (ability to get team members to work cooperatively and collaboratively)
- Analytical skills (ability to understand numerical reports and connect them to actions to take to make improvements)
Desired Attributes:- Self-awareness (willingness to identify areas in need of improvement)
- Self-directedness (initiative and proactivity)
- Self-responsibility (accountable for oneself)
- Action-oriented (exercising initiative to implement, follow-up and follow-through)
- Willingness to change\
Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
#HP
Salary Description
$80,000 - $90,000
