Apple

WW Sales Business Process Reengineering (Business & Education) Manager

Apple • $150K — $180K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Product Management, Channel Sales, or Business Operations with strong focus on sales processes.
  • Strong knowledge of B2B Enterprise & Education sales processes.
  • 5+ years of experience in team leadership, including managing managers.
  • Expertise in sales methodologies and tools, including CRM and reporting systems.
  • Proven track record in leading complex process transformation programs successfully.
  • Exceptional analytical and problem-solving skills with actionable solutions capability.
  • Strong change management understanding and experience driving organizational adoption.

Responsibilities

  • Lead and mentor a team of Business Process Re-engineering professionals.
  • Oversee complex programs and projects to improve sales efficiency and effectiveness.
  • Drive significant enhancements in customer experience across sales channels.
  • Collaborate with senior leadership to identify process improvement opportunities.
  • Design and implement innovative solutions for transformational changes.
  • Influence and engage diverse audiences, including executive leadership.
  • Manage multiple priorities in a fast-paced, dynamic environment.

Benefits

  • Collaborative work environment fostering professional growth.
  • Opportunities for leadership and team development.
  • Hands-on experience with innovative sales processes.
  • Access to cutting-edge technology and practices in sales management.
  • Engagement with a diverse and global workforce.
Full Job Description
Apple's Worldwide Sales Business Process Re-engineering (BPR) team is seeking an accomplished and visionary Senior Manager to lead Product Management aimed at optimizing and centralizing our global sales processes supporting our Business & Enterprise team. As a people leader, you will be responsible for leading a team of BPR professionals, overseeing complex programs and projects, and driving significant improvements in sales and process efficiency, effectiveness, and customer experience across Apple's diverse sales channels. You will partner closely with senior leadership across Sales, Sales Operations, Finance, Legal, and Sales Engineering to find opportunities, design innovative solutions, and implement transformative changes that support Apple's continued growth and market leadership.

Minimum Qualifications

Approximately 10+ years of experience in Product Management, Channel Sales, Business Operations, Management Consulting, or a related field, with a strong focus on sales processes.

Strong knowledge of B2B Enterprise & Education sales processes.

5+ years of proven experience leading and managing teams, including experience managing managers.

Deep expertise in sales methodologies, sales tools (e.g., CRM, Partner Portal and Reporting), and the end-to-end sales lifecycle in a global enterprise.

Demonstrated success leading large-scale, complex process transformation programs from conception to successful implementation.

Exceptional analytical, problem-solving, and critical thinking skills, with the ability to translate complex business challenges into actionable solutions.

Superior communication, presentation, and interpersonal skills, with the ability to influence and engage diverse audiences, including executive leadership.

Strong understanding of change management principles and experience driving organizational adoption.

Ability to thrive in a fast-paced, dynamic, and ambiguous environment, managing multiple priorities simultaneously.

Experience working in a global organization, understanding regional nuances and driving global standardization where appropriate.

Preferred Qualifications

MBA or Master's degree, or equivalent experience.

Certifications in Lean, Six Sigma, PMP, or Agile methodologies.

Experience with data analytics and visualization tools (e.g., Tableau, SQL).

Working experience with Salesforce platforms.

Familiarity with Apple's product ecosystem and sales channels.

Bachelor's degree, or equivalent experience, in Business, Operations, or Engineering.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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