Workplace Manager

Crusoe

$90K — $110K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in workplace, facilities, or office operations, preferably in a fast-growing company.
  • Experience in opening a new office or leading significant office expansion.
  • Knowledge of workplace budgets, vendor contracts, and landlord management.
  • Proven track record of managing and developing direct reports with focus on accountability.
  • Strong collaboration skills across multiple functions including People, IT, and Finance.
  • Hospitality-first mindset with strong executive presence.
  • Highly organized and able to thrive in unstructured environments.

Responsibilities

  • Lead the launch and build-out of the Dallas office, ensuring timely and budget-friendly execution.
  • Establish day-to-day workplace operations, creating scalable systems for functional office management.
  • Manage vendor relationships and building operations, including emergencies and service issues.
  • Maintain oversight of the workplace budget, optimizing costs while enhancing employee experience.
  • Enhance the hospitality experience by overseeing visitor management and front-of-house operations.
  • Coordinate food, beverage, and office amenities, managing associated programs and budgets.
  • Drive employee engagement by implementing events and programs aligned with broader workplace strategy.
  • Hire and develop a Workplace Coordinator, fostering service quality and operational standards.

Benefits

  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, holidays, and leave of absence programs
  • Comprehensive health, dental, and vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Professional development and tuition reimbursement
  • Mental health and wellness support
  • Commuter benefits including parking and transit
  • Cell phone stipend
  • 401(k) Retirement plan with company match
  • Volunteer time off
  • Global travel insurance and emergency assistance
  • Daily meals allowance
  • Additional location-specific perks and programs.
Full Job Description
About the Role:

Crusoe is opening a new 38,000-square-foot office in Dallas, and we're looking for an experienced Workplace Manager to build and lead the site from the ground up.

This is a foundational role with significant ownership and visibility. You'll lead the Dallas office launch, establish the systems and partnerships that support day-to-day operations, and create an exceptional experience for employees, executives, customers, and guests. As the site grows, you'll scale workplace programs and operations to meet the needs of the business, helping establish a model for how we launch and operate future sites.

You'll report to the Regional Workplace Manager and partner closely with People, IT, Security, and Finance. As the Dallas office grows, you'll hire, manage, and develop a Workplace Coordinator to support the site.

This is a full-time, five-day-per-week, on-site role based in our Dallas office.

What You'll Be Working On:
  • Lead the Dallas office launch and build-out, partnering on design and build-out, space and occupancy planning, vendor selection, and move-in readiness to open on time and on budget.
  • Own day-to-day workplace operations, establishing scalable systems, processes, and standards that ensure the office is safe, functional, polished, and ready for employees and guests.
  • Manage building and vendor relationships, serving as the primary point of contact for facilities, maintenance, service issues, contracts, and performance, while establishing clear escalation and response processes for emergencies.
  • Own the workplace budget, including forecasting, expense management, vendor spend, and identifying opportunities to optimize costs without compromising the employee experience.
  • Deliver an exceptional hospitality and visitor experience, overseeing front-of-house operations, visitor management, and executive and customer visits to ensure every employee, customer, and guest receives a warm, professional welcome.
  • Own food, beverage, and office amenities, overseeing daily meal and snack programs, catering, associated budgets, and vendor performance.
  • Bring Crusoe's broader People and Workplace strategy to life in Dallas by creating employee events, programs, and experiences that foster connection and engagement.
  • Hire, manage, and develop a Workplace Coordinator, setting priorities, building capabilities, and establishing a high standard of service across the site.


What You'll Bring to the Team:
  • 5+ years of experience in workplace, facilities, office operations, or a related field, ideally in a fast-growing company.
  • Experience opening a new office, leading a build-out, or managing a significant office expansion is strongly preferred.
  • Proven experience managing workplace budgets, vendor contracts, landlord and building management relationships, and operational programs.
  • Experience managing and developing direct reports with a focus on accountability, service, and growth.
  • Strong cross-functional collaboration skills, with the ability to partner effectively across People, IT, Security, Finance, and other teams.
  • A hospitality-first mindset and strong executive presence, with the ability to create a polished experience for employees, customers, candidates, and other guests.
  • Highly organized, detail-oriented, and comfortable operating independently, solving problems, and building structure in an environment without established playbooks.
  • A hands-on operator who takes ownership, stays calm under pressure, and is motivated by building something from the ground up.


Benefits:
  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location

Compensation Range

Compensation will be paid in the range of up to $90,000 - $110,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

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