Full Job Description
This position is responsible for implementing, optimizing, and supporting Workday HCM solutions across the organization. This role combines deep functional expertise in Workday with strong business process knowledge and executive presence. Responsibilities include for leading client-facing engagements, gathering and documenting functional requirements, configuring Workday modules, and driving user adoption through training, testing, and change management initiatives.
Responsibilities:
• Leads discovery sessions with stakeholders to gather and document functional business requirements and process flows.
• Configures and optimizes one or more of the following Workday modules: HCM & Compensation, Payroll, Time Tracking & Absence, Talent.
• Collaborates with internal project teams to meet implementation milestones and deadlines.
• Provides strategic guidance on best practices for Workday implementation and digital adoption.
• Conducts system integration and user acceptance testing; creates test scripts and validate results.
• Creates and maintains standard operating procedures, process maps, and functional documentation.
• Leads client status calls, identifies issues, and recommends solutions to ensure successful onboarding and retention.
• Travels to client sites as needed for discovery meetings and ongoing project meetings.
• Ensures successful transition to ongoing HRScale service teams.
• Serves as a subject matter expert and mentor to less senior team members.
Qualifications:
• Bachelor's Degree in Management Information Systems, Business, or related field, or four years of related work experience is required.
• Seven or more years of experience in Workday HCM implementation, systems integration, or enterprise HRMS platforms is required.
• Experience with mid-size clients (500 employees and greater) and facilitating meetings with C-suite.
• Workday Certification required or obtained shortly after hire
• Knowledge of the Professional Employer Organization (PEO) industry is preferred.
• Strong understanding of HR, payroll, benefits processes and compliance requirements.
• Excellent interpersonal, communication, and presentation skills.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple complex tasks independently.
• Experience in change management, training development, and user adoption strategies.
