Job Description
The Systems Administrator is responsible for building, operating, and integrating Systems in the development environment. Server environments include development, testing, and BETA.
Key responsibilities include:
1. Building servers from virtual and bare metal machines
2. Implementation of Middleware and COTS Products
3. Configuring and maintaining network services on servers
4. Integration of Systems/Applications at Service Levels
5. Writing shell scripts to automate common administration tasks
6. Maintain machines using VMware administration tools
REQUIRED
1. Windows Systems Administration (Desktop/Server) - (6+ Years)
2. Linux (RHEL) systems administration - (6+ Years)
3. SAN Infrastructure - (3 Years)
4. Virtualization - (3 Years)
5. Scripting/Automation Services - (1 Year)
6. Networking - (4 Years)
7. Security Compliance and Best Practices - ( 1 - 2 Years)
8. Experience of MiddleWare (Apache/Websphere/Weblogic) and Database (SQL/Oracle) (3+ Years)
9. Experience of Rational suite of software development tools (e.g., ClearCase, ClearQuest, RSA)
10. Experience of various hardware and software interoperability and the installation and configuration process
11. Understanding of system and network engineering principles and system backup and recovery best practices
PREFERRED
1. MCSE or RHCE
2. Understanding/Experience of Security and Patch Management
3. Understanding of Authentication Systems (i.e. LDAP, x509, SmartCard Authentication, Single Sign-On)
4. Understanding of government security guidelines and standards
5. Understanding of automated audit log collection & analysis tools
6. Industry Certifications CCNA/CCNP
Qualifications
Additional Information
• Ability to work independently with various department staff, other state, local and federal agencies to accomplish goals and meet extensive deadlines.
• Knowledge of current Telephony services and Technologies.
• Knowledge of Avaya and/or Cisco platforms, call center features and operations.
• Ability to resolve technical telecommunications problems utilizing multiple vendors/contractors.
• Ability to communicate effectively, both verbally and in writing.
• Ability to function under pressure and maintain composure in chaotic situation to resolve service related issues.
• Understand Call Center features; such as, Automatic Call Distributions (ACD), Call Vectors, and Vector Directory numbers (VDN).
• Ability to develop work and call flows
• Excellent customer service skills
• Work with multiple network platforms, such as; WAN, WLAN, Security, Voice, and Video
• Disseminate information effectively to all teams and customers
• Understand a large and complex network environment
