UX Designer, Web Experience - Hybrid, Cary, North Carolina About the job The Web Experience team is looking for a UX Designer who will design and improve accessible, effective digital experiences across SAS web properties. The role combines UX strategy, Figma-based design, research, content management system knowledge, and close collaboration with content, web development, analytics, brand, and business stakeholders.
As a UX Designer, Web Experience you will: - Partner with stakeholders to understand business goals, user needs, and digital experience requirements.
- Design intuitive, responsive web experiences using Figma, including wireframes, user flows, prototypes, and reusable design components.
- Create user-centered solutions that balance business objectives, brand standards, accessibility, and usability best practices.
- Collaborate closely with developers, content teams, and cross-functional partners to deliver high-quality digital experiences.
- Contribute to and evolve design systems, templates, and experience standards to ensure consistency across web properties.
- Leverage user research, analytics, usability testing, and feedback to optimize experiences and drive continuous improvement.
- Support modern web delivery platforms and digital transformation initiatives by creating scalable content structures and experience patterns.
- Stay current with emerging technologies, AI-enabled design tools, and industry trends to improve workflows and enhance user experiences.
- Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.
Required qualifications - Requires five or more years of experience in user experience design, web design, interaction design, digital product design, or a related discipline.
- Bachelor's degree in human-computer interaction, user experience design, interaction design, graphic design, digital media, computer science, information architecture, cognitive science, web design, or a related field.
- Experience with Adobe Edge Delivery Services, enterprise web environments, accessibility standards, design systems, and AI-supported work practices is strongly preferred.
- Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
Additional competencies, knowledge and skills - Building Partnerships - Developing and leveraging relationships within and across work groups to achieve results.
- Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
- Decision Making - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
- Experience should include work within cross-functional teams, creation of production-ready design specifications, collaboration with developers and content authors, and delivery of digital experiences within large or complex organizations.
- Experience designing web experiences, digital campaigns, interactive content, or complex user journeys.
- Experience with Figma, including wireframing, prototyping, component libraries, and design handoff.
- Understanding of usability, information architecture, interaction design, accessibility, and responsive design principles.
- Experience working with modern content management systems and component-based web architectures, preferably Adobe Edge Delivery Services.
- Working knowledge of HTML, CSS, semantic markup, and modern web development practices.
- Practical experience using AI tools to support day-to-day UX work, along with sound judgment about when human review is required.
World-class benefits Highlights include... - Comprehensive medical, prescription, dental and vision plans.
- Medical plan options include:
- PPO with low annual deductible and copays.
- HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
- Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
- An industry-leading 401k plan.
- Tuition Assistance Program and programs and resources to support your development
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
