Job Title: Warehouse SupervisorLocation: Southborough, MAROLE SUMMARYThe Warehouse Supervisor is responsible for leading and developing the warehouse, inventory control, receiving, kitting, shipping, logistics, and inventory management functions to ensure a safe, efficient, and compliant operation that meets business objectives, customer requirements, and regulatory standards. Working within a regulated medical device environment, the role drives operational excellence, inventory accuracy, material traceability, and team performance through effective leadership, training, continuous improvement, and cross-functional collaboration while supporting the successful adoption of process and system improvements.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Lead and develop the Warehouse Team, including training, coaching, performance management, and workforce planning.
- Maintain a safe work environment and ensure compliance with company Health & Safety procedures, training requirements, incident reporting, risk assessments, and risk controls.
- Ensure a safe, compliant, and efficient warehouse operation in accordance with company policies, ISO 13485 requirements, and applicable regulatory standards.
- Actively participate and oversee receiving, storage, inventory control, kitting, production support, shipping, and logistics activities to ensure effective material flow and customer service.
- Maintain inventory accuracy, material traceability, and transaction integrity through cycle counting, auditing, and corrective action processes.
- Monitor and drive departmental performance using key operational metrics and continuous improvement initiatives.
- Establish and maintain effective warehouse processes, organization, housekeeping, and storage practices that support safety, quality, and operational excellence.
- Foster a culture of accountability, teamwork, engagement, and open communication, ensuring clear expectations and regular feedback at all levels.
- Collaborate with cross-functional teams to support business objectives, process improvements, and the successful adoption of new systems and operational practices.
- Investigate and resolve operational issues, inventory discrepancies, and process gaps, implementing corrective and preventive actions as required.
- Support recruitment, onboarding, employee development, and succession planning while exercising sound independent judgment in personnel decisions.
- Prepare, communicate and maintain operational performance reports and or dashboards and analyze data to provide recommendations for improvement.
MINIMUM QUALIFICATIONS- Minimum of 5+ years of demonstrated experience directly supervising multiple employees in a warehouse, logistics, inventory control, manufacturing, or distribution environment.
- Strong leadership, communication, coaching, organizational, and problem-solving skills with the ability to manage multiple priorities.
- Experience with ERP systems and Microsoft Office applications; Dynamics GP a plus.
- Experience working in a regulated manufacturing environment with knowledge of inventory control, warehousing, logistics, GMP, ISO 13485, and quality system requirements; medical device industry experience preferred.
- Understanding of Lean, Six Sigma, continuous improvement methodologies, and operational excellence principles a plus.
- Ability to analyze data, identify improvement opportunities, and drive operational performance and inventory accuracy.
BENEFITSAt Optos, we offer a highly competitive compensation and benefits package.
- Eligibility for company bonus program.
- Salary range for this position is within the range of $80k-$95k, based on experience and level of skill.
