VTOC Operations Engineer

Position Description

The VTOC Operations Engineer will join a program providing User-facing and Data Center Services supporting an Intelligence Community customer. The team will work together to support innovative design, engineering, procurement, implementation, operations, sustainment, and disposal of user-facing and data center information technology (IT) services across multiple networks and security domains, at multiple locations worldwide, to support the IC mission.

Location: Onsite in St. Louis, MO

Required Clearance: TS/SCI with the ability to obtain and maintain a CI Polygraph.

Required Education and Certifications:

• Bachelor's degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience.
• Security+ certification or ability to obtain within 90 days of hire.

Required Skills:

• 5+ years of experience in AV systems design, installation, and maintenance.
• Strong knowledge of AV technologies including video conferencing, digital signal processing, and control systems.
• Experience with AV network protocols and IP-based AV systems.
• Proficiency in AV system design software (e.g., AutoCAD, Visio)
• Excellent troubleshooting skills and ability to resolve complex AV issues.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Willingness to provide occasional after-hours support for critical AV systems.

Desired Skills:

• CTS (Certified Technology Specialist) certification.
• Experience with Crestron, Extron, or AMX control systems.
• Knowledge of acoustics and audio system design.
• Familiarity with HDCP, EDID, and other video standards.
• Experience with digital signal processors (DSPs) and audio networking protocols.
• Understanding of AV over IP technologies.
• Familiarity with AV security best practices and compliance requirements.

Responsibilities:

• Design and implement AV systems, including video conferencing, digital signage, and presentation systems.
• Installs, configures, and maintains AV equipment, including projectors, displays, sound systems, and control systems.
• Troubleshoots and resolves complex AV issues promptly.
• Manages AV network infrastructure and ensures integration with existing IT systems.
• Plans and executes AV system upgrades and migrations.
• Train end users on AV equipment operation and best practices.
• Develops and maintains documentation for AV system configurations and processes.
• Collaborates with IT teams to ensure AV systems align with overall technology strategy.
• Manages AV equipment inventory and coordinates with vendors for procurement and maintenance.
• Ensures AV systems comply with security protocols and accessibility standards.
• Stays current with emerging AV technologies and recommends improvements to existing systems.

Benefits Snapshot

Valiant takes care of the people who support our customers, with real choices in coverage and real investment in your career. Eligible full-time employees receive:

• A choice of medical plans, from an affordable HSA option to a full-featured PPO, with generous company contributions
• Dental and vision coverage for you and your family
• Company-paid life, short-term disability, and long-term disability insurance
• Optional supplemental life, accident, and critical illness coverage to round out your protection
• 401(k) retirement plan with company match
• Paid time off that grows with your years of service, plus paid federal holidays
• Paid certifications, professional development, and the Valiant University training portal
• Flexible spending accounts and a wellness and fitness program
• Referral bonuses when you help us bring great people to Valiant

Benefit eligibility and plan details are subject to the terms of each plan and may change from time to time.

The anticipated salary range for this position is $81,900 - $117,100. This range reflects Valiant Solutions' good-faith estimate of the base salary reasonably expected for this position upon hire, at the time of posting. The range has been established based on the scope of the role, market rates, and internal equity. Where a candidate falls within the posted range will depend on job-related factors, including relevant skills, experience, qualifications, achievements, education, geographic location, applicable security clearance requirements, additional corporate responsibilities, and other legitimate, non-discriminatory business considerations. The posted range does not guarantee an offer at any particular salary. In addition to base salary, this position includes the benefits described above.

Remote Work Policy (Remote and Hybrid Positions Only)

Remote work necessitates a high level of trust in our employees. To ensure that employee performance does not suffer in a remote work environment, all employees who telecommute are expected to have a quiet and distraction-free workspace with adequate internet, dedicate their full attention and availability to their job duties during working hours, and maintain a schedule during core business hours that aligns with those of their coworkers and Valiant's clients. In alignment with Valiant's inclusive and engaging environment, cameras are encouraged and can be required to be on during virtual video conferences. Additionally, in alignment with the Office of the Inspector General's effort to eliminate conflicting employment, all Valiant employees are required to disclose any current or future outside employment engagements. During onboarding and throughout employment, employees must disclose any current activities or intent to engage in outside employment or other professional activities and obtain written approval. Employees may not solicit or conduct any outside business during core business hours for Valiant Solutions and our clients.

Physical Demands

Sitting or standing at a desk for prolonged periods and consistently operating a computer. Frequent communication and exchanging of accurate information via electronic communication, phones, and in person. Occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Authorization to Share Resume and Personal Information

By submitting your resume for this position, you authorize Valiant Solutions to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates, and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education, and experience. Should Valiant Solutions or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

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