EXL Service

VP2 Product & Strategy - Decision.ai

EXL Service • $220K — $280K *
US-AnywhereRemote in United States
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of leadership experience in B2B SaaS or data products
  • Hands-on expertise in building products with AI capabilities
  • Proven track record in managing P&L and pricing strategies
  • Fluency in decision sciences and data analytics
  • Exceptional executive presence for influencing senior stakeholders

Responsibilities

  • Define and evolve the product vision, embedding AI technology
  • Manage product P&L to drive revenue and margin growth
  • Translate company strategy into a detailed multi-year roadmap
  • Utilize data-driven insights to align product investments
  • Own the full go-to-market strategy and execution
  • Develop a product-led growth engine focused on customer lifetime value
  • Act as the senior advocate for the product during key sales cycles

Benefits

  • Opportunity to lead and innovate within a pioneering AI product
  • Engage in challenging work aimed at transforming decision-making processes
  • Collaborative environment with cross-functional teams
  • Position at a high level engaging with C-suite executives
Full Job Description
JOB DESCRIPTION

Role Overview

As VP2 of Product & Growth Strategy, you are the commercial and strategic leader for EXLdecision.ai 6 a 286Product-CEO287 role accountable for the product28 9s vision, P&L, and market success. You will translate an AI-native vision into product experiences that measurably accelerates our customers28 9 analytics decision lifecycle including model-development, strategy development, etc.a0

You will run EXLdecision.ai as a growth-oriented 6business within a business,28 9 balancing entrepreneurial speed with enterprise discipline, and owning the outcomes that define enterprise value: revenue, margin, adoption, and differentiation.

What You'll Own in the First 12 Months

  • Convert 6 68 clients into successful POCs, with a defined path from proof to paid deployment
  • Launch GTM motion 6 sharpened target segments, pricing, and packaging for the agentic suite
  • Build the product-led growth engine, with instrumented activation, adoption, and expansion metrics
  • Define the multi-year product roadmap, grounded in customer-validated agentic use cases

JOB RESPONSIBILITIES

Key Responsibilities 1. Product Strategy, Vision & P&L

  • Own the product trajectory:a0Evolve the long-term vision for EXLdecision.ai, embedding agentic AI into the core platform to solve critical challenges in analytical decisioning.
  • Lead the P&L:a0Directly manage the product P&L 6 revenue growth, contribution margin, and financial health.
  • Roadmap & execution:a0Translate company strategy into a multi-year roadmap aligned to Annual recurring revenue (ARR) expansion and enterprise value.
  • Decide with data:a0Use customer signals and performance data to align product investment with ROI.

2. GTM, Growth & Market Expansion

  • Commercial execution:a0Own the full go-to-market strategy 6 target segments, pricing models, and packaging for the agentic suite.
  • Expansion strategy:a0Identify and prioritize high-leverage growth across decisioning domains (e.g., risk, fraud, credit, marketing analytics) and verticals (e.g., banking, insurance, healthcare, retail).
  • Product-led growth:a0Design and scale a growth engine that improves adoption, expansion, and customer lifetime value.
  • Cross-functional alignment:a0Partner with Marketing and Sales to sharpen positioning and ensure the roadmap drives acquisition and retention.

3. Sales Partnership & Executive Sponsorship

  • Product evangelism:a0Serve as the senior external face of the product, supporting key deals and renewals by articulating unique value and differentiation.
  • Customer leadership:a0Act as executive sponsor for strategic accounts, building relationships and ensuring value realization.
  • Executive presence:a0Present product strategy and growth impact to C-suite and board stakeholders with confidence.
  • Voice of the customer:a0Bring firsthand enterprise insights back into the product organization to ground decisions in real needs.

JOB QUALIFICATIONS

Required Qualifications

  • 10+ years of progressive leadership in B2B SaaS, data products, or enterprise software, including a track record of scaling products in growth-stage environments.
  • Hands-on experience building or shipping products that incorporate LLMs, RAG pipelines, and AI agents, with a demonstrated ability to rethink user experiences around AI capabilities.
  • Demonstrated success in P&L ownership, pricing strategy, and product-led growth.
  • Fluency in decision sciences, data analytics, or data modelling 6 enough to earn the trust of technical builders and enterprise buyers.
  • Exceptional executive presence, with the ability to influence senior buyers such as Chief Data / Analytics / Risk / Marketing Officers, partners, and technical stakeholders.

Preferred Qualifications

  • Experience taking an AI or data product from 0 to 1 or through a step-change in scale.
  • Domain exposure in at least one of the EXL's core verticals - banking, insurance, healthcare and retail.
  • MBA, Engineering or advanced degree.a0
  • Base Compensation Range: $220,000- $280,000

    The posted range is the hiring range for this role 6 a subset of the broader range available to employees over time 6 and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate28 9s skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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