The VP Technology Strategy & Operations role serves as a strategic partner, execution leader, and operating coordinator for the Technology organization. The role helps translate the CTO's vision into actionable priorities, strengthens governance and decision-making, and drives follow-through on key initiatives across platforms, infrastructure, cybersecurity, engineering, architecture, data, and enterprise technology operations.

• Drives strategic planning and execution by partnering with the Technology leadership team to define annual and multi-year priorities, translate objectives into initiatives and milestones, and track progress against measurable outcomes.
• Manages the operating rhythm by organizing leadership meetings, business reviews, steering committees, governance forums, agendas, pre-read materials, decision logs, and follow-up actions.
• Prepares executive communications and materials for board updates, executive committee meetings, risk and audit forums, operating reviews, strategic planning sessions, and internal Technology communications.
• Coordinates cross-functional execution across Technology, Operations, Risk, Compliance, Finance, Legal, Product, Data, Cybersecurity, and business teams to resolve issues, clarify ownership, and accelerate delivery.
• Oversees the technology priority portfolio by tracking major technology programs, modernization efforts, transformation initiatives, vendor efforts, platform investments, risks, dependencies, timelines, budgets, and expected outcomes.
• Supports financial, resource, and vendor discipline by partnering with Finance, Procurement, Legal, Risk, and Technology leaders on budget planning, forecasting, investment priorities, vendor spending, contract milestones, and cost optimization opportunities.
• Strengthen technology risk and governance visibility by tracking audit findings, regulatory commitments, management action plans, operational risks, remediation efforts, and readiness for governance, audit, and examination activities.
• Provides support and leadership to employees, project teams, and cross-functional resources by coordinating priorities, deliverables, and decision points without requiring direct reporting authority.
• Influences Technology leaders and functional partners to align resources, resolve dependencies, and maintain execution discipline across Technology Leadership-sponsored initiatives.
• Sets clear expectations, performance objectives, timelines, and accountability for technology workstreams in partnership with direct managers and HR policies.
• Creates a collaborative, flexible, and energized work environment that enables trust, engagement, transparency, and shared ownership across teams.
• Coaches and supports team members and workstream leads, escalating resource, performance, or prioritization concerns to appropriate direct managers as appropriate.

• Bachelor’s degree in information systems, Computer Science, Business, Finance, or a related field, or an equivalent combination of education, training, and experience.
• 10+ years of progressive experience in technology, financial services, enterprise operations, strategy execution, program management, business management, or a related leadership role.
• Demonstrated experience supporting senior executives, leading enterprise initiatives, and driving accountability across all technology teams without always having direct authority.
• Strong working knowledge of technology operating models, portfolio management, governance routines, risk and control practices, vendor oversight, and financial management.
• Excellent verbal, written, and interpersonal communication skills, with the ability to translate complex technology topics into clear business language for executive and non-technical audiences.
• Proven ability to manage confidential information, exercise sound judgment, prioritize competing demands, and operate effectively in a fast-paced, team-oriented environment.
• Proficient in Microsoft Office suite, including high-level proficiency in PowerPoint, Excel, Word, Outlook, and collaboration tools.
• Preferred: experience in a regulated financial institution or similarly complex, risk-sensitive enterprise environment.
• Preferred: experience with technology modernization, data, Data Warehouse, application delivery, or enterprise architecture initiatives.

This job will be open and accepting applications for a minimum of five days from the date it was posted.

Working at The Bancorp Bank, N.A. and Benefits Information: https://thebancorp.com/company/join-our-team/

Company Culture at The Bancorp Bank: https://www.thebancorp.com/company/company-culture/