MAIN JOB OBJECTIVEThe Vice President, Operations is a pivotal leader responsible for optimizing and integrating critical operational functions. This role encompasses strategic oversight of new product planning/project management, purchasing, sustainability, regulatory compliance, quality, and process engineering to ensure all products meet the highest standards of innovation, compliance, cost-effectiveness, and social & environmental responsibility.
The VP will balance strict adherence to quality, regulatory, social responsibility and sustainability commitments with business viability, leading cross-functional teams to drive growth and operational excellence.
The successful candidate will bring strong operational judgment, strategic thinking, people leadership, and senior stakeholder influence to build a more proactive, agile and resilient Operations organization.
Job DescriptionNew Product Planning & Project Management- Lead the strategic planning and execution of new product introductions from concept to commercialization.
- Partner with stakeholders to establish robust processes, clear timelines, milestones, and resource allocation.
Quality & Process Engineering- Define and implement the strategy for Quality Assurance and Quality Control
- Ensure products put on the market are conform to agreed internal specifications, customer expectations and industry standards
- Champion process engineering initiatives and data-driven continuous improvement across manufacturing, operational workflows.
Regulatory- Ensure all products, processes, copy, and claims comply with national and international regulatory requirements.
- Proactively adapt strategies to evolving regulatory landscapes, working closely with LVMH Scientific Direction to balance compliance with business objectives.
Purchasing- Define and lead the global purchasing and sourcing strategy in alignment with business growth, quality standards, and compliance commitments.
- Oversee sourcing of raw materials, components, packaging, and external manufacturing to ensure continuity of supply, cost competitiveness, and ethical practices.
- Build strong supplier relationships, leading commercial negotiations, supplier selection, performance management and sourcing strategies.
Sustainability- Lead operational sustainability initiatives, including responsible material selection, packaging optimization, waste reduction, and supplier environmental performance in line with corporate goals.
Leadership & Team Development- Build, mentor, and lead high-performing teams, fostering a culture of critical thinking, innovation, and accountability.
- Drive performance management, talent development, and transparent communication across direct and indirect reports.
- Act as a business driver by setting objectives, reviewing KPIs, and aligning team focus with organizational priorities.
What you will learn in the first 6 months:
- Build a strong understanding of fresh's operating model, product portfolio, key business cycles, service expectations and supply chain network,
- Assess current processes to identify strengths, risks, gaps, and near-term improvement opportunities.
- Establish strong relationships with Global Product Innovation, Marketing, Creative, Supply Chain, Commercial, Finance and IT to create alignment on priorities, rules & responsibilities and decision-making.
- Develop an initial improvement roadmap for review with the Management, including prioritized actions, resource needs, risks, and expected business impact.
What you will achieve in 12 months:
- Successfully lead new product introductions from concept to market on schedule.
- Unify all departments around ambitious but realistic timelines
- Establish and enforce unified quality frameworks that match industry standards.
- Secure full product and claim compliance under changing international laws.
- Deliver COGS optimizations through various initiatives, incl. but not limited to Value Analysis and Value Engineering
- Define and implement sustainability roadmap
- Build a high-performing team with clear accountabilities, development plans, succession visibility, and a continuous improvement mindset.
- Partner with management to present a forward-looking Operations roadmap that supports business growth, operational resilience, system optimization, and scalable network performance.
Physical Requirements:- Must be able to remain in a stationary position on average of 7.5 hours/day.
- Light to moderate lifting may be required.
- While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.
QualificationsPROFILEYou have:
- 12-15+ years of progressive technical services or operations experience in beauty /cosmetics industry, including experience leading multiple functions, managing teams, influencing senior stakeholders, and driving enterprise-level operational improvements.
- Demonstrated success leading operations functions, including process engineering, regulatory, quality, new product planning, purchasing
- Deep knowledge of quality systems and regulatory frameworks for beauty / cosmetics
- Proven experience managing and developing teams, including direct people leadership and cross-functional influence.
- Ability to balance strategic leadership with hands-on operational judgment, moving comfortably between long-range planning, executive communication, and day-to-day problem solving.
- Experience building KPIs, improving processes, and driving measurable performance outcomes in complex operating environments.
- Excellent organizational and problem-solving skills.
- Strong executive presence, communication skills, and ability to influence across all levels of the organization.
- Education requirements: Bachelor's or Master's degree in Engineering, Operations, or a related field required
Additional InformationWHAT WE OFFER YOUTraining & Development and Culture- Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
- Opportunities for networking and building relationships with LVMH Community and Network
- Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups
Mental Health Support- Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
- Free 24/7 confidential mental health support
Paid Time Off and Flexibility- Flexible paid time off policy inclusive of Summer Fridays
Fertility and Family Planning- Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
- Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
- Travel & lodging for those who can't access care
- Back-up dependent Care and Tutoring
Fresh and LVMH 'Perks' and Discounts- Fresh In-Store Discounts and Gratis
- LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
- Pre-Tax Commuter Benefits through Wage Works
- Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)
Health Care- Medical, dental and vision
Retirement and Additional Benefits- 401k with Company Match + Additional Employer Contribution at eligibility
The salary range for this role is $200,000 - $280,000 USD.
This role is based in Jersey City, NJ.All your information will be kept confidential according to EEO guidelines.
