VP of Operations

Job Description:

SUMMARY

Direct and manage operations of Gaming Operations, Security, Surveillance, Facilities and Environmental Services.

DUTIES AND RESPONSIBILITIES

• Formulates and administers assigned department strategies, policies and procedures.

• Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal laws and the Illinois Gaming Board regulations. 

• Hires, trains and manages staff in accordance with organizational and approved departmental policies and programs. 

• Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.

• Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by Accel Entertainment entity or by a guest of Fairmount Park Racetrack & Casino.

• Advises and keeps General Manager informed of all relevant operational issues affecting the property.

• Ensures performance and productivity are monitored in assigned areas of responsibility.

• Ensures departmental Managers/Supervisors continually and consistently reinforce safety and accident prevention measures.

• Address Team Member questions and concerns; conduct internal investigations as needed.

• Develop, implement, maintain, and monitor an effective team member relations program through effective communication.

• Fosters and maintains positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship.

• Hires, trains, coaches, assess and review the job performance of subordinates including both non-exempt and exempt team members.

• Continue professional development of self and subordinates as well as assist all team members with career planning and counseling as needed.

• Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates.

• Applies leadership skills required to motivate staff and attain a high level of productivity and accountability.

• Ability to extend complimentary services in accordance with the approved comp matrix.

• Perform other duties as assigned. 

QUALIFICATIONS

• Must be 21 years of age or older.

• Bachelor’s degree preferred.

• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board

• Ten to fifteen progressive gaming leadership experience.

• Strong problem solving, mediation, coaching, and consulting skills.

• Excellent verbal and written communications skills.

• Knowledgeable of applicable federal, state, and local regulations.

• Ability to ensure that the grounds and physical facilities – and all equipment, including HVAC, plumbing, electrical, lighting, kitchen and roofing systems – are functioning efficiently; solid understanding of compliance with building and safety codes, hazardous waste handling and disposal, and OSHA regulations.

• Ability to work flexible shifts and days of the week including holidays.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequently required to lift up to a maximum of 30 pounds

• Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms; stand and walk.

• The work environment contains bright lights, loud noise

Base Pay Range:

$175,000 - $190,000

This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.