What We NeedCORPAY is currently looking to hire a Vice President, Full AP Implementations within our Operations organization located in the following locations: Brentwood, TN; Atlanta, GA; Richmond, VA. In this role, you will lead the strategy, execution, and optimization of Implementation Services and Technical Implementation functions. You will be responsible for driving scalable onboarding practices, aligning cross-functional handoffs, and ensuring successful customer adoption and long-term outcomes across the organization.
You will report directly to the EVP of Operations and partner closely with Engineering, Sales, Customer Success, Relationship Management, and Technical Support teams. Domestic US travel may be required.
How We WorkAs a VP, Full AP Implementations, you will be expected to work remote. CORPAY will set you up for success by providing:
- Assigned workspace in the office.
- Company-issued equipment + remote access
Role ResponsibilitiesThe responsibilities of the role will include:
- Lead the Implementation Services and Technical Implementation organizations, establishing executive-level strategy, operating standards, and performance objectives aligned to corporate goals.
- Develop and execute long- and short-range strategic plans that support innovation, scalability, speed to onboarding, and exceptional customer adoption.
- Provide executive leadership and mentorship to senior directors and functional leaders, strengthening leadership capability and team performance.
- Oversee end-to-end customer onboarding strategy, including cross-functional handoffs with Sales, Engineering, Support, and Customer Success.
- Drive operational excellence through benchmarking, performance reporting, financial oversight, and data-driven decision making.
- Direct budget planning and resource allocation to maximize efficiency, ROI, and scalable growth.
- Partner with Engineering to influence product enhancements that improve new customer experience and implementation efficiency.
- Collaborate with Sales leadership to ensure alignment in messaging, expectations, and transition to implementation.
- Continuously evaluate systems, workflows, and technology to improve operational effectiveness and customer satisfaction.
- Build strong executive relationships across the organization to ensure cohesive execution and shared accountability for customer outcomes
Qualifications & Skills- 10+ years of progressive executive-level leadership experience in implementation, customer success, operations, or related technical environments.
- Proven success leading multi-layered teams and developing senior leaders in high-growth or highly technical organizations.
- Strong strategic, financial, and operational acumen with experience managing budgets and performance metrics.
- Demonstrated ability to influence cross-functional executive stakeholders and drive collaboration across complex organizations.
- Experience leveraging CRM, ticketing, and operational systems (e.g., Salesforce, Zendesk) to improve scalability and performance.
- Bachelor's degree in Business or related field, or equivalent combination of education and experience.
- Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
Core Competencies- Strategic Leadership & Vision
- Operational Excellence & Scalability
- Executive Communication & Influence
- People Leadership & Talent Development
- Customer-Centric Mindset
- Financial & Business Acumen
- Cross-Functional Collaboration & Inclusion
Benefits & Perks- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
Pay TransparencyThis salary range is provided for locationswhich require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $175,000 - $225,000.
