VP Meetings and Events

Job Description:

VP MEETINGS AND EVENTS

GENERAL SUMMARY

The Vice President of Meetings and Events serves as a strategic leader responsible for the successful planning, execution, and delivery of Etherio's meetings, events, and incentive programs. This position drives exceptional client service that fosters long-term client retention and sustained profitability. The Vice President oversees multiple client accounts and internal teams while managing day-to-day planning and operational activities to deliver world-class experiences that delight, inspire, and exceed client expectations.

ESSENTIAL FUNCTIONS

Build and maintain strong, lasting relationships with clients and strategic partners by deeply understanding their objectives and proactively anticipating their needs.

• Ensure internal teams deliver industry-leading service that consistently exceeds client expectations.
• Collaborate with internal client teams to identify, address, and resolve challenges while surpassing expectations.
• Conduct regular client check-ins to confirm needs are being met and discover new growth opportunities.
• Stay current on Etherio's full range of products, services, and industry trends to identify expansion opportunities and deliver informed recommendations.
• Actively support the company's business development efforts, contributing across all stages from opportunity assessment through final client presentations.
• Partner with other divisions to advance organizational goals, strategic initiatives, process improvements, and sustainable growth.
• Support the overall objectives of Etherio's Meetings and Events division through additional responsibilities as assigned.
• Think creatively and contribute innovative ideas and solutions to elevate client programs.
• Drive continuous improvement initiatives that raise service standards across planning, on-site operations, and post-program reporting.
• Develop forward-thinking strategies to ensure the flawless delivery and execution of best-in-class client events.
• Ensure all programs are delivered within approved budgets while upholding the highest standards of quality and client satisfaction.
• Cultivate strong relationships with strategic partners to enhance creativity, service quality, and purchasing leverage.
• Partner with Account Executives and Team Leads to align pricing, scope, and resource allocation for optimal outcomes.
• Monitor financial performance across all programs to safeguard profitability and operational efficiency.
• Provide strategic input on overall meeting planning operations, direction, and goals.
• Serve as the direct supervisor for Conference Managers and oversee assigned contractors.
• Perform other duties as assigned.

MINIMUM AND PREFERRED QUALIFICATIONS

• Bachelor's degree or equivalent experience.
• CMP or CMM designation preferred.
• 12+ years of meeting management or hospitality management experience.
• Strong organizational skills and ability to multi-task and prioritize.
• Strong leadership and communication skills.
• Strategic decision-making ability.
• Strong project and team management skills.
• Forward-thinking.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Etherio retains the right to change or assign other duties to this position.

WORKPLACE LOCATION REQUIREMENTS

We operate as a Hybrid work environment, working as a combination of remote and in-office presence, as well as the possibility of being onsite at client and/or event locations.

TRAVEL REQUIREMENTS

Ability to travel at least 30%.

SCHEDULING REQUIREMENTS

Requires flexibility in scheduling, such as the ability to work evenings and weekends to meet client, event, or company needs.

ESSENTIAL PHYSICAL FUNCTIONS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• Must be able to remain either in a stationary sitting position for extended periods (such as when working in the office), while also being able to stand and/or move for extended periods (such as when executing events onsite).
• Need to lift, carry, push, or drag boxes or equipment up to 30 lbs.
• Frequently moves inside the office to access filing cabinets, office machinery, etc.
• Need to adapt and function in various physical settings (for example, conference centers, indoor and outdoor spaces).
• Occasionally required to position self in a stooping, kneeling, or crouching manner.
• Frequently communicates with others and must be able to exchange accurate information in these situations.
• Frequently uses computers and other electronic equipment.

Benefits include:

• Medical, dental, vision, and more.
• 401(k) with matching.
• Generous paid time off.
• Flexible and hybrid work schedules.