Customers Bank

VP, CRE Relationship Manager

Customers Bank$90K — $130K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Finance, Business, Economics, Real Estate, or a related field
  • Minimum 5 years of experience in real estate lending, commercial banking, mortgage banking, or credit underwriting
  • Strong knowledge of real estate finance principles and credit analysis
  • Experience analyzing property cash flows and borrower financials
  • Understanding of loan documentation and risk management
  • Excellent relationship management and business development skills
  • Strong analytical, negotiation, and communication abilities

Responsibilities

  • Originate and develop new real estate lending opportunities
  • Analyze borrower financial statements and creditworthiness
  • Evaluate real estate collateral and market conditions
  • Structure loan terms and negotiate financing solutions
  • Partner with credit teams to underwrite and approve loans
  • Prepare and present credit memorandums for loan approval
  • Manage a portfolio of commercial and/or residential real estate loans

Benefits

  • Opportunity to work at Customers Bank’s West Reading office
  • Engagement in a role that offers professional growth in a dynamic sector
  • Access to a broad network of real estate professionals
  • Collaborative environment working with teams across various departments
  • Stability of working with an established financial institution
Full Job Description

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

What You’ll Do:

We are seeking an experienced Real Estate Lender with 5+ years of lending experience out of Customers Bank’s West Reading office to originate, structure, underwrite, and manage commercial and/or residential real estate loans. The ideal candidate will possess strong credit analysis skills, a proven track record of business development, and the ability to build long-term relationships with borrowers, developers, brokers, and investors.

  • Originate and develop new real estate lending opportunities.
  • Analyze borrower financial statements, tax returns, cash flow, and creditworthiness.
  • Evaluate real estate collateral, market conditions, and property performance.
  • Structure loan terms and negotiate financing solutions that meet client needs while adhering to credit policies.
  • Partner with credit teams to underwrite and approve loans in accordance with bank policies.
  • Prepare and present credit memorandums for loan approval.
  • Manage a portfolio of commercial and/or residential real estate loans.
  • Conduct property inspections and borrower meetings as required.
  • Coordinate with underwriting, legal, appraisal, and closing teams throughout the loan process.
  • Monitor loan performance and ensure ongoing compliance with lending requirements.
  • Maintain knowledge of industry trends, regulatory requirements, and market conditions.
  • Develop referral networks with real estate brokers, developers, attorneys, CPAs, and other industry professionals.
  • Manage renewals, modifications, and refinancing.

What Do You Need?

Required Qualifications:

  • Bachelor’s degree in Finance, Business, Economics, Real Estate, or related field.
  • Minimum 5 years of experience in real estate lending, commercial banking, mortgage banking, or credit underwriting.
  • Strong knowledge of real estate finance principles, loan structuring, and credit analysis.
  • Experience analyzing property cash flows, rent rolls, operating statements, and borrower financials.
  • Understanding of loan documentation, regulatory requirements, and risk management practices.
  • Excellent relationship management and business development skills.
  • Strong analytical, negotiation, and communication abilities.

Preferred Qualifications:

  • Experience with commercial real estate (CRE), multifamily, retail, office, industrial, construction, bridge, or investment property lending.
  • Existing network of real estate professionals and referral sources.
  • Professional certifications related to banking, finance, or real estate.

Technology Skills:

  • Proficiency in Microsoft Office Suite and financial analysis software.
  • Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications.
  • Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.

About Customers Bank

Customers Bank is a full-service bank that provides a range of financial products and services to individuals, businesses, and institutions. The bank offers checking and savings accounts, loans, mortgages, credit cards, and wealth management services, among others. Customers Bank operates through a network of branches and ATMs in several states, including Pennsylvania, New York, New Jersey, Rhode Island, Massachusetts, New Hampshire, and Illinois. The bank is known for its innovative digital banking solutions, such as its mobile app and online banking platform, which allow customers to manage their accounts and transactions from anywhere, anytime.
Learn more about Customers Bank
Size
1,200 employees
Industry

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