THE OPPORTUNITYThe VP, Client Manager is responsible for owning all aspects of client retention for an assigned group of borrowers, generating value for Banc of California by leveraging the Bank's services and products to deepen relationships through expertise in financing options and service offerings, and delivering an outstanding client experience. The VP, Client Manager takes responsibility for independently monitoring the quality of assigned borrowers, growing the best relationships, while identifying any unfavorable deviations of underperforming borrowers and working proactively with colleagues to take any needed remedial steps. The VP, Client Manager coordinates with Originations colleagues to manage all aspects of the relationships with the Venture Capital sponsors supporting the borrowers, and the borrowers themselves. This position requires an ability to work independently with limited day-to-day supervision. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
HOW YOU'LL MAKE A DIFFERENCE- Take ownership of all aspects of the borrower relationship within the assigned portfolio. Retain quality clients through expertise in financing options and service offerings, coordinating with all Banc of California support groups to deliver an outstanding client experience.
- Exit or remediate underperforming borrowers with minimal losses.
- Lead the Portfolio Management collaboration effort with the Origination team prior to loan closing to prepare for the seamless transfer of the new client into Portfolio Management.
- Proactively track performance of client operations, interfacing with venture capital sponsors consistently to monitor intent and capacity for any needed ongoing funding.
- Ensure all credits in the assigned portfolio are accurately graded according to the Bank's risk rating procedures.
- Take ownership of independent collateral verification and protection, and borrower due diligence, on an ongoing basis.
- Perform ongoing financial analysis to monitor trends and new developments that may impact loan performance, and to identify opportunities to enhance value to Banc of California and the client by providing additional or expanded beneficial products or services.
- Lead the underwriting, approval, negotiating, and closing processes for additional funding requests or modifications to existing loans.
- Prepare reports and summaries to keep management informed on portfolio performance, as required.
- Communicate with client and or supervisor to anticipate potential loan issues or questions and formulate creative resolutions.
- Provide guidance for and mentoring of junior level team members.
- Involved with interviewing and hiring decisions.
- Prepare and deliver employee performance evaluations, goal planning, and counseling.
- Manage, support, coach and train staff.
- Follow all established policies and procedures.
- Perform other duties and projects as assigned.
WHAT YOU'LL BRING- Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA)
- Proficient with Word and Excel
- Entrepreneurial work ethic
- Strong analytical skills
- Review and be knowledgeable of departmental and human resource's policies and procedures
- High School diploma or equivalent required
- Bachelor's Degree and/or relevant work experience or training
- Required:
- 3+ years lending, credit, public accounting or venture backed finance experience
- Preferred:
- CPA or MBA
- 5+ years lending, credit, public accounting or venture backed finance experience
HOW WE'LL SUPPORT YOU- Financial Security: You will be eligible to participate in a 401k plan in which the Bank will match 100% of the first 4% of your contributions, which is immediately vested.
- Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
- Building & Supporting Your Family: Banc of California partners with providers that offeradoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
- Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.
- Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
SALARY RANGEThe base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
