Profile Description:
This role will be responsible for leading his/her teams by establishing and executing a vision for the delivery of information and analytics platforms and solutions to the business's key stakeholders, including internal staff, partners, and clients. This position will be ultimately responsible for helping transform the company into a business that truly differentiates and competes on analytics.
Key Responsibilities:
Process:
Ensure that the BI organization is transformed from a reporting team into an analytics team.
Provide insights, patterns, deep dive on anomalies in the process KPI performance of existing clients.
Big Data Analytics to identify significant gains in efficiency and customer satisfaction.
Predictive capabilities across the enterprise to extract actionable, forward-looking insights from growing data assets.
Contextual analytics/AI-powered analytics to solve complex business problems
People:
Support and ensure performance improvement across the entire BI function through tracking, feedback, Coaching, and development interventions across all levels.
Accountable for checking attrition within the team through timely identification and retention of probable exits in the team
Ensure an engaged and motivated workforce through timely and effective ESAT initiatives.
Ensuring a Learning culture through a 100% Training program coverage for members in the Team. Develop the skills of the BI team through continuous training and skill development workshops.
Support and manage your team's project priorities, deadlines, and deliverables.
Ensure 100% compliance of the BI/MIS team with all applicable compliance requirements.
Updates and maintains own expertise, shares this with colleagues, and contributes to a positive work environment.
A Client:
Set up a reporting system for business KPIs that were used to position our competitive advantage at the time of contract negotiations (ex, Cash upside)
Financial:
Provide analytical and contextual insights on potential business opportunities (ex, cash upside). Report on performance and insights on performance anomalies on business KPIs (ex, cash upside performance vs target agreed in the contract)
Qualifications:
BA (Preferred in fields like mathematics, statistics, etc)
Role Prerequisites:
Overall experience of 15 plus years, wherein 10 plus years in handling reporting & analytics in the outsourcing industry for multiple customers
A relevant experience of 10+ years in the US healthcare RCM
5 plus years of experience in managing a team of reporting analysts
Functional Competencies:
Knowledge of the various suites of BI tools and software available in the market.
Knowledge across any RCM function & US Healthcare.
The ability to create a business intelligence strategy for the business.
Experience and Knowledge of Project Management would be preferred
Certification in statistics and data science would be preferred
Excellent Communication Skills
Detail Orientation
Excellent Stakeholder Management skills - Ability to interact with senior leadership/clients and manage
expectations effectively
Ability to deliver high impact amid complexity, ambiguity, and competing priorities
Consultative Skills
Dealing with Ambiguity
Compensation and Benefits: The base salary range for this position is $225,000-$275,000. Pay is based on several factors, including but not limited to current market conditions, location, education, work experience, certifications, etc. IKS Health offers a competitive benefits package, including healthcare, 401k, and paid time off (all benefits are subject to eligibility requirements for full-time employees).
