Master's degree in Hospital Administration, Business Administration, Public Health Administration, Nursing, or related health profession
Five years of leadership experience in a healthcare organization, including director or executive level managing clinic functions
Specialty certification in nursing required for RN upon hire or within one year
Proven leadership and management experience
Strong relationship management and strategic thinking skills
Responsibilities
Develop long-range strategic and operational plans for assigned areas
Ensure resource integration within ambulatory and operational services
Measure and improve staff productivity, quality, and financial performance
Establish key performance indicators for clinical and operational outcomes
Ensure compliance with national and local clinical standards
Oversee business processes to promote efficiency in ambulatory services
Select, develop, and mentor ambulatory and operational leadership
Forge collaborative relationships with medical staff for optimal patient care
Champion interdisciplinary leadership across functions
Manage budgets for ambulatory services and operational departments
Ensure compliance with regulatory standards
Provide strategic direction to Population Health integration
Lead special projects supporting organizational goals
Benefits
In-person work environment
Opportunities for professional development and mentorship
Collaborative leadership culture
Focus on employee engagement and satisfaction
Commitment to compliance and best practices in patient care
Full Job Description
JOB DETAILS
Department: Administration
FTE: 1.0 (80hours per pay period)
Shift(s): Days
Location: In-Person
Purpose of this position: Provides strategic and operational leadership for Ambulatory and Operational Services including excellence in clinical outcomes, patient satisfaction, financial outcomes and employee engagement.
Oversight for assigned patient care areas or initiatives and collaborates with executive leadership to ensure alignment with the organization's mission and vision.
RESPONSIBILITIES
Develop long-range strategic and operational plans to ensure that assigned areas objectives are being achieved
Ensure integration of resources and needs within ambulatory/operational services and other areas of HHS
Ensure the measurement, assessment and continuous improvement of all staff productivity, quality, and financial performance
Collaboratively establish key performance and success indicators in the areas of clinical, functional and financial outcomes, patient and staff satisfaction, employee engagement and measure performance against those indicators
Ensure clinical practice and patient care meet national and local standards, are based on recognized best practices, and reflect evidence-based practice
Oversee management of business processes and promote efficiency within ambulatory services and operational areas assigned by determining the right level, skill mix and number of employees, and ensure workforce is trained to competently perform the work required
Select, develop, evaluate and mentor ambulatory and operational directors and managers assigned. Direct the work of ambulatory/operational services leadership in the establishment of priorities, policies, procedures, resource allocation and service delivery
Forge a collaborative relationship with medical staff to continually provide best possible care and services consistent with strategic plans, patient safety expectations, and customer service expectations
Champion an interdisciplinary approach to leadership across functions in partnership with other leaders, physician leaders and other organizational leaders/stakeholders. Work with other members of the leadership team to ensure that patient care is provided in an integrated manner
Responsible for the preparation, review, and management of all ambulatory services and assigned operational department budgets to meet or exceed budgetary expectations
Establish and maintain systems to ensure compliance with all regulatory standards
Effect compliance with applicable laws, regulations and accreditation standards and promote a culture of compliance
Through a collaborative approach, provides direction to Population Health on strategy/operation integration
Lead and participate in special projects in support of organizational goals
QUALIFICATIONS
Minimum Qualifications:
Master's degree in Hospital Administration, Business Administration, Public Health Administration, Nursing or other related health profession
Five years of related leadership experience within a healthcare organization including director or executive level experience managing clinic functions.
-OR-
An approved equivalent combination of education and experience
Certification/Licensure Required: If RN, Specialty certification in nursing required upon hire or within one year of employment
Preferred Qualifications:
Registered Nurse (RN)
Knowledge/ Skills/ Abilities:
Proven, successful, progressively responsible leadership, management and execution experience
Strategic thinking, leadership and strong relationship management
Exhibits a strong presence of command
Exceptional verbal, written and presentation skills
