Strong understanding of camera system pipelines and image quality tradeoffs.
Hands-on experience with camera hardware selection and configuration in industrial settings.
Working knowledge of networking infrastructure and configuration of network components.
Practical troubleshooting experience with imaging systems in lab and field environments.
Comfortable providing direct customer support through on-site visits and training.
Excellent communication skills for explaining technical concepts to diverse audiences.
Self-driven with the ability to work independently and collaboratively.
Responsibilities
Research and evaluate novel image formation systems for deep learning visual inspection.
Collaborate with sales and engineering teams to specify optimal imaging systems.
Experiment and fine-tune systems to enhance image and video quality.
Configure and troubleshoot network components in image acquisition pipelines.
Assist with on-site installations and camera deployments, traveling frequently.
Provide on-call technical support and training for camera systems.
Benefits
On-site training for role success.
Free lunch, healthy drinks, and snacks daily.
Flexible schedule to accommodate personal interests.
Resources for learning about software engineering and computer vision.
Prime office location in downtown Palo Alto, near Caltrain station.
Full Job Description
We9re looking for a Vision Application Technician to operate as the technical expert on end-to-end image formation and camera system design - helping our customers and engineering teams achieve optimal image quality and system performance for visual inspection use cases. You9ll balance time between hands-on lab experimentation and field deployments at customer sites, ensuring reliable and high-quality camera integrations across diverse environments.
You9ll be working at our new office in downtown Palo Alto, just a five-minute walk from the Caltrain station. What you9ll be doing
Research and evaluate novel image formation systems to support advanced deep learning visual inspection use cases.
Collaborate with sales and engineering teams to understand imaging requirements, and evaluate and specify optimal image formation systems - including camera, lens, lighting, and supporting hardware - for various visual inspection use cases.
Experiment with and fine-tune these systems to optimize image and video quality.
Configure and troubleshoot switches, routers, and other network components used in image acquisition pipelines.
Assist with on-site installations, camera deployments, and end-to-end hardware bring-up, traveling frequently (50%-100%) to support deployments and provide in-person customer assistance.
Provide on-call, on-site, and remote technical support and troubleshooting for camera systems, and deliver training sessions for customer teams as needed.
How you9ll be doing it
You9ll empower our engineers to build and deploy world-class visual inspection solutions to solve challenging business problems.
You9ll operate in a collaborative but highly autonomous environment that isn9t bogged down by unnecessary meetings or project management.
You9ll learn a lot along the way, diving into new technologies and the world of computer vision both on your own and during frequent company tech talks.
What you bring to the table
Strong understanding of camera system pipelines and the tradeoffs between parameters and image quality.
Hands-on experience selecting and configuring camera hardware for industrial or manufacturing environments.
Working knowledge of networking infrastructure, including configuring switches, routers, and other network-related components
Practical experience troubleshooting imaging systems - both in the lab and in the field.
Comfortable supporting customers directly through on-site visits, remote sessions, and training.
Excellent collaboration, presentation, and communication skills - able to explain technical concepts clearly to both engineers and non-technical stakeholders.
A self-driven mindset with the flexibility to work independently in the field and collaboratively within cross-functional teams.
Bonus points if...
You have experience in computer vision, artificial intelligence, machine learning, or a related field.
You have prior experience in solutions, sales engineering, or other customer-facing technical roles.
You9re familiar with one scripting language, such as Python.
You have experience integrating with downstream automation systems, including PLCs, Node-RED environments, MES, or SCADA platforms.
You have experience at a high-growth technology startup.
You have a high-level understanding of networking infrastructure and protocols such as GigE, GenICam, USBVision, and ONVIF.
You9re familiar with streaming protocols like RTMP, RTSP, and HLS.
What we offer in return
On-site training to help you be successful in this role.
Competitive pay and compensation.
Free lunch, healthy drinks, and snacks every day.
A flexible schedule that leaves time for all of your other interests.
Resources to learn about the cutting edge of software engineering and computer vision.
You9ll be working at our new office in downtown Palo Alto, just a five-minute walk from the Caltrain station.
About Matroid
Matroid is an American technology company that develops computer vision software. The company was founded in 2016 by Reza Zadeh and is headquartered in Palo Alto, California. Matroid's software uses machine learning algorithms to analyze images and video in real-time. The company's technology has applications in a variety of industries, including security, retail, and transportation. Matroid has received funding from a number of investors, including NEA, Intel Capital, and Samsung Ventures.
