Bachelor's degree in Computer Science, IT, Telecommunications, or related field, or equivalent experience.
6+ years of experience in video telecommunications.
Proficient in operating, troubleshooting, and repairing VTC and conference room equipment.
Experience supervising junior video teleconferencing staff.
Skilled in routine performance testing, preventive maintenance, and equipment upgrades.
Experienced in managing VTC scheduling and problem resolution.
Advanced proficiency in DoD Cyber Workforce Framework (DCWF), Cyber Role Designation: 411.
Responsibilities
Operate, troubleshoot, and repair VTC and conference room equipment, escalating issues as necessary.
Conduct routine performance testing to ensure optimal operation of VTC systems.
Supervise and guide junior video teleconferencing staff.
Provide comprehensive services for non-secure video systems, including CATV and desktop VTC.
Plan, implement, and manage government-provided VTC and video projects.
Operate VTC equipment during sessions, providing technical support as needed.
Install, move, add, and change teleconferencing equipment as required.
Perform equipment upgrades, preventative maintenance, and replace failed components.
Conduct monthly inspections of VTC equipment and report findings to the government.
Manage daily scheduling and problem resolution for VTC systems.
Benefits
Open Paid Time Off and 11 Federal Paid Holidays.
5 Paid Sick Days and Company-paid Life/AD&D.
Company-paid Short Term and Long-Term Disability.
Health Insurance with Company Contribution.
401k Plan with Company Match.
Employee Recognition Program and opportunities for bonuses.
Full Job Description
Dexian Government Solutions is recruiting for a Video Telecommunication Specialist III to support our contract at the Defense Health Agency (DHA) GSP TO7 in ATAMMC, Fort Belvoir, VA.
Work Location: 9300 DeWitt Loop, Fort Belvoir, VA 22060
Position Overview:
The Video Telecommunication Specialist III is responsible for the daily management of VTC and conference room systems, supervises junior VTC staff, conducts advanced operations and troubleshooting, and ensures VTC equipment operates at optimal performance and capacity.
Job Duties:
Operate, troubleshoot, and repair all VTC and conference room equipment, escalating external issues as needed.
Conduct routine performance testing to ensure all VTC systems operate at optimal capacity.
Supervise and provide direction to junior video teleconferencing staff.
Provide end-to-end services for all non-secure video systems (e.g., CATV, VTC, desktop VTC, cameras, microphones, and related interface equipment).
Plan, implement, and manage all government-provided VTC and video projects.
Operate VTC equipment during sessions, including conference startup, in-progress technical support, and call termination.
Install, move, add, and change all teleconferencing equipment as required.
Perform all equipment upgrades, preventative maintenance, and replacement of failed components.
Conduct monthly inspections of all ATAMMC VTC equipment and deliver a detailed findings report to the government.
Manage the daily scheduling and problem resolution for VTC systems.
Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, Telecommunications, or related field, and/or equivalent years of additional work experience.
6+ Years of experience in video telecommunications.
Experience operating, troubleshooting, and repairing VTC and conference room equipment.
Experience supervising junior video teleconferencing staff.
Experience performing routine performance testing, preventive maintenance, and equipment upgrades.
Experience managing VTC scheduling and problem resolution.
DoD Cyber Workforce Framework (DCWF) proficiency level: Advanced. Cyber Role Designation: 411 - Technical Support Specialist - Advanced.
Required to Start:
Clearance Requirements: A Tier 3 (T3) Background Investigation required. All personnel must obtain favorable suitability adjudication prior to commencement of duties.
Certification Requirements: An IAT III certification required prior to performing contract tasks (DoD 8570.01-M). CompTIA Security+ce, CompTIA CySA+ce.
Benefits
Our robust benefits package includes Open Paid Time Off, 11 Federal Paid Holidays & 5 Paid Sick Days, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!
#DICE
This role requires customer approval, suitability to hold a public trust and successful completion of a preemployment background screening.
