OverviewWHAT WE ARE LOOKING FOR:
We are looking for aVice President, Sales Operationsto lead and scale our global Sales Operations function. This is a senior leadership role for a commercially minded operator who can partner closely with theCFO,CROand GTM leadership team to drive predictable revenue growth, operational discipline, and sales productivity.
TheVP, Sales Operations will own the operating framework that enables our sales organization to perform at scale, including forecasting, pipeline governance, territory and quota planning, sales performance analytics, CRM/process adoption, compensation inputs, and executive reporting. This role will work cross-functionally with Sales, Revenue Operations, Finance, Marketing, Enablement,PreSales, Partner Alliances, and Customer Success to ensure strong alignment across the full go-to-market organization.
Principal Responsibilities
ROLE RESPONSIBILITIES:
- Lead the global Sales Operations function and act as a trusted strategic partner to the CRO and senior sales leadership.
- Own the sales operating rhythm, including forecast reviews, pipeline reviews, QBRs, business reviews, and executive reporting.
- Drive consistent forecasting discipline, pipeline quality, opportunity hygiene, and sales process adoption across regions and teams.
- Lead annual and in-year sales planning, including territory design, quota allocation, coverage models, capacity planning, and productivity assumptions.
- Partner with Finance and HR on sales compensation inputs, headcount planning, performance tracking, and resource allocation.
- Build and improve sales analytics, dashboards, and reporting to provide clear visibility into bookings, pipeline coverage, conversion, sales velocity, productivity, and risk.
- Improve CRM governance, data quality, sales tools, workflows, and operational processes to reduce friction for the sales organization.
- Identifyperformance gaps and partner with Sales Enablement, Marketing,PreSales, Partners, and Customer Success to improve execution.
- Lead, develop, and scale a high-performing Sales Operations team with a culture of accountability, service orientation, and continuous improvement.
Position Requirements
WHAT YOU WILL BRING:
- 12+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, GTM Strategy, ora relatedfunction.
- Significant experiencein enterprise B2B SaaS, software, or technology sales environments.
- Proven experience partnering with CROs, CEOs, CFOs, and senior regional sales leaders.
- ExperienceleveragingAI, automation, or advanced analytics to improve sales productivity, forecasting, pipeline management, and GTM decision-making is strongly preferred.
- Deepexpertisein forecasting, pipeline management, territory and quota planning, sales productivity, sales analytics, and CRM(Salesforce)governance.
- Strong Salesforce or CRM fluency, with experience improving sales process adoption and data quality.
- Experience leading global or multi-region teams in a complex, matrixed environment.
- Strong analytical capability with the ability to translate data into clear business insight and action.
- Excellent communication,stakeholder-management, andchange-leadershipskills.
- Ability to balance strategic thinking with hands-on operational execution.
IDEAL CANDIDATE:
The ideal candidate is a strategic, data-driven Sales Operations leader who understands how enterprise sales organizations scale. They bring commercial judgment, operational rigor, and executive presence, with the ability to simplify complexity, influence senior stakeholders, and build scalable processes that improve sales execution and decision-making.
They also understand how AI, automation, and advanced analytics can drive measurable improvements in sales productivity, forecast accuracy, pipeline quality, and overall GTM performance.
What We Offer:
At JAGGAER, we are committed to supporting you and your familys well-being. Your health is a priority, and we offer a range of programs to help you stay well and thrive. Our benefits include exceptional medical, dental & vision plans, adoption assistance, wellness reimbursements, generous parental leave, 401(k) matching, flexible work options, unlimited vacation for exempt employees, and more!
