This position is incentive eligible.
Salary Estimate: $127129.60 - $203403.20 / year
Learn more about the benefits offered for this job.
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
Job Summary and Qualifications The Vice President (VP) of Operations promotes the ideals of high quality, patient-centered, cost-effective care through acquiring resources and assembling teams to successfully coordinate and execute assigned projects, according to the facility's strategic plan. As a key leader in the facility management team, the VP of Operations participates in institutional planning, policy development, priority setting, and management decisions, and has full operational responsibilities for departments assigned by the supervising executive.
What you do for this role:
- Works with the Administrative Team to respond to Division and Group requests for market/facility information.
- Collaborates with the Administrative Team and physicians to enhance existing processes and services and develop new processes and services, including business and financial justification where appropriate.
- Provides administrative and operational leadership for assigned departments.
- Ensures the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
- Manages operations of assigned departments to achieve targets for designated Key Performance Indicators.
- Manages fiscal operation of assigned departments through ongoing revenue and expense analysis, to determine potential variances and make adjustments where necessary.
- Develops and updates department goals, in accordance with the facility's strategic business plan, mission, and vision.
- Meets leadership obligations under the Ethics and Compliance Program.
- Builds strong relationships with physicians, employees, and peers.
- Utilizes HCA tools, such as PLUS, CERs, CAMS Projects, Lawson, etc., to help with management of responsibilities.
- Stays abreast of current Joint Commission, state, and federal guidelines, regulations and standards.
- Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
- Maintains a patient-first philosophy and engages in service recovery when necessary.
- Supports the development and implementation of strategies to elevate the patient experience.
- Performs other duties as assigned.
- Practices and adheres to the "Code of Conduct" and "Mission and Value Statement."
What qualifications you will need:
- Master's degree in Business Administration, Healthcare Administration, or related field required
- 3+ years of experience in progressive acute care management and refined management skills as a VP Ops or through a VP Ops development program or similar executive level experience required
Established in 1974, Henrico Doctors' Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, women's services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors' Hospitals consists of three community campuses - Henrico, Parham, and Retreat Doctors' Hospitals along with a free-standing emergency center, Hanover Emergency Center. Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors' proudly remains committed to providing patients with the best care possible.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Vice President Operations.
Unlock your leadership potential with HCA Healthcare.#LI-exec
