Vice President, Operations

The Opportunity

We are looking for a Vice President of Operations to lead and elevate operational performance across O'Connor Company's multi-location network. This is a high-impact leadership opportunity for an experienced operations executive who thrives in a growth-oriented environment and knows how to turn strategy into results.

The Vice President of Operations will play a critical role in strengthening operational execution, developing high-performing leaders, improving profitability, and creating scalable processes that support continued growth. This leader will bring a strong customer focus, financial discipline, and continuous improvement mindset while building a culture of accountability, safety, and operational excellence.

Working closely with Sales, Supply Chain, Customer Operations, Finance, Human Resources, and other business leaders, the VP of Operations will help shape the future of the organization while ensuring our branches have the people, processes, inventory, and resources needed to deliver an exceptional customer experience.

What You'll Do

• Lead with Purpose: Provide strategic and operational leadership across multiple locations, establishing clear priorities, accountability, and performance expectations.
• Drive Growth & Performance: Develop and execute operational strategies that improve profitability, productivity, service, and overall business performance.
• Build Great Leaders: Coach, mentor, and develop operations leaders and branch teams while strengthening leadership capability and succession planning.
• Champion Safety: Build a culture where safety is a shared responsibility and employees are empowered to identify and address potential hazards.
• Improve the Customer Experience: Drive reliable service, delivery performance, inventory availability, and operational consistency across the region.
• Strengthen Financial Performance: Manage budgets and operating costs while identifying opportunities to improve labor productivity, reduce costs, and increase profitability.
• Scale the Operation: Optimize branch capacity, network footprint, inventory, and operational resources to support current and future growth.
• Drive Continuous Improvement: Identify opportunities to simplify processes, eliminate inefficiencies, implement best practices, and improve how we operate.
• Elevate Operational Excellence: Lead the consistent implementation of processes, procedures, and standards across locations.
• Partner Across the Business: Work closely with Sales, Supply Chain, Customer Operations, Finance, Human Resources, and other leaders to align operations with business priorities.
• Build a High-Performance Culture: Create an environment where people are engaged, accountable, developed, and focused on delivering results.

What You Bring

• 10+ years of progressive operations leadership experience, including responsibility for multiple locations.
• Proven experience leading multi-site operations in distribution, wholesale, logistics, or a similar environment.
• A track record of leading and developing leaders and building high-performing teams.
• Strong financial acumen with experience managing budgets, costs, productivity, and operational performance.
• Demonstrated success driving continuous improvement, process optimization, and operational change.
• Strong analytical and problem-solving skills with the ability to make sound, data-driven decisions.
• Excellent communication and relationship-building skills with the ability to influence at all levels of the organization.
• Strategic mindset with the ability to translate business goals into practical, measurable action plans.
• Strong customer focus and an entrepreneurial approach to solving problems and identifying opportunities.
• Ability to operate effectively in a fast-paced, changing environment while balancing strategic priorities with operational execution.
• Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field preferred.
• Willingness to travel regularly across the assigned region.

Why Join Us?

At O'Connor Company and mSupply, you'll have the opportunity to make a meaningful impact in a growing organization where strong leadership, operational excellence, and customer service matter. You'll work alongside talented leaders, influence how the business grows, and help build the processes and teams that will support our next chapter.

We prioritize your well-being from day one with a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage effective immediately
• 401(k) plan with company contributions
• Life insurance and short- and long-term disability coverage
• HSA/FSA options and an Employee Assistance Program (EAP)
• Paid time off, including vacation, holidays, and personal days
• Weekly pay, employee discounts, and more

Physical Demands & Work Environment

This position may require more than 40 hours per week and includes regular physical activity such as:

• Bending, lifting, and carrying up to 10 lbs.
• Extended use of hands and arms for computer tasks
• Sitting for extended periods, with periods of standing and walking
• Frequent use of hearing and speech for communication
• Operation of office equipment, including computers, phones, and scanners
• Visual acuity for near, far, color, and peripheral vision, with depth perception and focus adjustment

Applications are anticipated to close 90 days after the posting date. The position may be filled before that date. If additional recruitment time is needed, the application deadline will be extended and this posting updated.
The anticipated base salary range for this position is $170,000.00-$210,000.00 annually. Actual compensation will depend on experience, qualifications, and work location.