As the Vice President of Integrated Facilities Maintenance, you are a people-first executive responsible for leading geographically dispersed maintenance and HVAC service operations while driving operational excellence, customer satisfaction, and profitable growth. You bring deep Integrated Facilities Maintenance (IFM) expertise, extensive knowledge of industrial and commercial HVAC systems, and proven success leading customer-focused, contract-based service organizations. You develop high-performing teams, strengthen strategic customer partnerships, and implement scalable systems that improve service delivery, reliability, and performance. Through strong leadership, operational accountability, and a commitment to continuous improvement, you deliver Best Results while reinforcing MacLellan's values and culture.
Vice President of Integrated Facilities Maintenance Responsibilities:
Operational Leadership & Service Excellence
- Provide strategic oversight of multi-site IFM, plant maintenance, building maintenance, and HVAC service operations, leading through Directors, Regional Managers, and Site Leaders.
- Drive operational performance across geographically dispersed service contracts through effective use of CMMS, KPIs, reliability programs, and proactive oversight of service delivery and customer satisfaction.
- Provide technical and strategic leadership for industrial and commercial HVAC operations, including chillers, boilers, building management systems (BMS), and complex mechanical infrastructure.
- Lead continuous improvement initiatives focused on safety, efficiency, reliability, and world-class service delivery.
Customer Relationships & Business Growth
- Build and maintain strong relationships with customer stakeholders and executive leadership, ensuring service expectations are consistently met.
- Oversee client account performance, proactively identify service concerns, and maintain strong customer relationships across multiple locations.
- Partner with Business Development and sales teams to expand existing accounts, pursue new opportunities, and drive profitable growth.
- Provide strategic oversight of HVAC branch operations, including service sales pipelines, estimating, preventive maintenance agreement models, and business growth strategies.
People Leadership & Culture
- Develop, mentor, and hold operational leaders accountable for performance, employee engagement, and team development.
- Foster a people-first culture built on trust, integrity, transparency, and responsibility.
- Maintain a visible presence at customer locations to support teams, strengthen relationships, and understand operational challenges.
- Establish scalable systems that empower leaders, encourage continuous improvement, and balance operational consistency with customer needs.
What skills are necessary for a Vice President of Integrated Facilities Maintenance success?
- Exceptional leadership skills with the ability to develop teams and drive results through others.
- Deep understanding of IFM service delivery, industrial and commercial HVAC systems, mechanical maintenance, and asset reliability.
- Executive-level communication, customer relationship management, and business development skills.
- Strategic business acumen with a strong understanding of service profitability, operational efficiency, and growth.
- Ability to leverage CMMS, KPIs, and operational data to manage performance and customer satisfaction across multiple locations.
- A hands-on, people-first leadership approach with a passion for continuous improvement and operational excellence.
What education and/or experience are needed for a Vice President of Integrated Facilities Maintenance success?
- Bachelor's degree in Business, Engineering, Facilities Management, or a related field, or equivalent experience.
- Significant progressive leadership experience within contract-based IFM, HVAC, mechanical services, or a related service organization.
- Proven success managing geographically dispersed service operations through multiple levels of leadership.
- Extensive technical knowledge of industrial and commercial HVAC systems, including chillers, boilers, BMS, and complex mechanical infrastructure.
- Demonstrated experience in client account management, contract-based service delivery, and strategic customer relationships.
- Strong understanding of HVAC service sales, estimating, preventive maintenance agreements, and business growth strategies.
- Experience utilizing CMMS platforms, operational KPIs, reliability programs, and continuous improvement initiatives.
Preferred Qualifications for Vice President of Integrated Facilities Maintenance
- Executive leadership experience within a large mechanical services or integrated facilities maintenance organization.
- Experience managing complex industrial facilities and large-scale maintenance contracts.
- Proven success expanding service operations and implementing standardized processes across multiple locations.
What can you expect in return for your commitment to MacLellan?
You can expect a culture where we are transparent as an organization and open with each other-always working as a team to help one another. We take our work seriously, but not ourselves. In addition to a great culture, you can expect these great benefits too:
- Medical, Dental, Vision, and Life Insurance coverage beginning on the first day of full-time employment
- Flexible Spending Accounts and Health Savings Accounts available
- 401(k) eligibility the first day of the month after your date of hire, with a 5% Company Match after 6 months (immediately vested)
- Generous Paid Time Off (PTO) program including floating holidays and paid company holidays
- Optional Life Insurance
- Weekly Pay
- Employee Referral Bonuses - get paid to bring your friends!
- Paid Volunteer Time Off for Community Service
Come join our team and let's build something great together!
