Vice President of Human ResourcesHampton Golf | Jacksonville, Florida | Support CenterCompensation: Competitive salary, based on experience
We are seeking a strategic, forward-thinking
Vice President of Human Resources to join our executive leadership team at our Jacksonville, Florida Support Center. This is an opportunity to shape and lead the company's people strategy, strengthen organizational effectiveness, and foster a high-performing culture across a nationwide portfolio supporting approximately 2,500 Team Members.
The OpportunityAs Vice President of Human Resources, you will serve as a trusted advisor to executive leadership and a strategic partner to operational leaders across the organization. You will lead the HR function, aligning people initiatives with business objectives while supporting talent development, organizational growth, regulatory compliance, and an exceptional Team Member experience.
This role is ideal for an experienced HR executive who combines strategic vision with hands-on leadership, builds strong relationships, and understands how to support a diverse, multi-location workforce in a service-driven environment.
What You'll Bring- Executive HR Leadership: A proven track record of leading HR strategy and operations in a complex, multi-location organization.
- Broad HR Expertise: Strong knowledge of employee relations, employment law compliance, talent acquisition, compensation and benefits, performance management, and organizational development.
- Business Partnership: The ability to collaborate with executive and operational leaders, translate business objectives into effective people strategies, and balance business needs with Team Member engagement.
- Leadership Development: A passion for developing leaders, strengthening teams, and building a culture of accountability, collaboration, and continuous improvement.
- Sound Judgment and Communication: Exceptional interpersonal, communication, analytical, and decision-making skills, with the ability to build trust at every level of the organization.
- Industry Experience: Experience in golf, hospitality, private clubs, or another service-oriented industry is preferred.
We offer a competitive compensation package, comprehensive health, and wellness benefits, a 401(k) plan, paid time off, and the opportunity to help shape the future of a respected and growing organization.
Join Our Leadership TeamIf you are a strategic HR leader who is passionate about developing people, strengthening organizations, and building a culture where Team Members thrive, we invite you to explore this opportunity with Hampton Golf.
Job title: Vice President of Human Resources
Reports to: Chief Executive Officer/President
Classification: Salary, Exempt
Working Hours: According to shift assignment
Job purposeThe Vice President of Human Resources provides strategic leadership and executive oversight of all Human Resources functions for Hampton Golf, Inc. and its managed golf clubs, country clubs, hospitality operations, and residential communities nationwide. As a member of executive leadership, this position develops and executes human capital strategies supporting organizational growth, operational excellence, regulatory compliance, and a positive Team Member experience.
The Vice President serves as a trusted advisor to executive leadership, General Managers, Regional Managers, and Clients on workforce planning, talent acquisition, employee relations, performance management, compensation, benefits, and organizational development. This role leads the Human Resources team and ensures consistent, effective HR practices across a geographically diverse workforce.
Duties and responsibilitiesStrategic HR Leadership & Organizational Development- Develop and execute HR strategies aligned with business objectives, growth, and operational priorities.
- Advise executive leadership, Regional Managers, General Managers, and Clients on workforce matters.
- Oversee HR operations across managed properties while addressing individual Club and Client needs.
- Lead workforce planning, organizational design, succession planning, and leadership development.
- Establish HR policies and programs that advance operational efficiency and a high-performance culture.
- Guide HR aspects of property transitions, management contract changes, restructuring, and expansion.
Employee Relations & Employment Law Compliance- Direct workplace investigations, conflict resolution, discipline, performance improvement, and separations.
- Advise leaders on complex employment matters and strategies to mitigate legal and operational risk.
- Oversee compliance with federal, state, and local employment laws, including FLSA, FMLA, ADA, EEO, and wage and hour requirements.
- Partner with legal counsel, insurers, and leadership on employment claims, litigation, and EPLI matters.
- Oversee policy interpretation, consistent enforcement, compliance audits, and required training.
- Promote fair, consistent, well-documented employment practices and respectful workplaces.
Talent Acquisition & Workforce Planning- Oversee recruitment and selection for corporate, executive, management, and property-level positions.
- Partner with leadership and Clients on executive searches, candidate assessments, and succession plans.
- Develop recruiting and retention strategies suited to golf, hospitality, and community management.
- Oversee employment offers, screening, onboarding, and hiring practices.
- Analyze staffing trends, turnover, and retention opportunities.
Compensation, Benefits & Total Rewards- Direct compensation, incentive, benefits, retirement, leave, and employee wellness programs.
- Oversee market benchmarking, salary structures, bonus plans, and internal pay equity considerations.
- Partner with brokers, payroll providers, insurers, and vendors on cost, service, and compliance.
- Lead benefits renewals, open enrollment, and Team Member benefits communications.
- Collaborate with Finance and operations on labor costs and workforce-related budgets.
Performance Management & Team Member Engagement- Oversee performance management programs, measurable expectations, coaching, and accountability.
- Champion Team Member engagement, recognition, retention, and positive workplace culture.
- Direct engagement surveys, eNPS initiatives, and related improvement plans.
- Strengthen leadership effectiveness, communication, teamwork, and workplace morale.
- Promote Hampton Golf's Culture and Values throughout the organization.
HR Operations, Systems & Analytics- Oversee HR administration, personnel records, HRIS, and employment documentation.
- Partner with Payroll and Accounting on pay practices, classifications, and workforce reporting.
- Develop dashboards and KPIs covering turnover, retention, recruitment, engagement, training, and labor trends.
- Present HR insights and recommendations to executive and operational leadership.
- Improve HR technology, service delivery, process efficiency, and data confidentiality.
Supervisory ResponsibilitiesDirectly leads the Corporate Human Resources department, including hiring, training, coaching, performance evaluation, professional development, corrective action, and employment decisions. Provides functional HR guidance to management teams across managed properties.
Qualifications- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required; master's degree preferred.
- At least 10 years of progressive HR leadership experience, including 5 years in senior or executive leadership.
- Experience supporting multiple locations or geographically dispersed workforces; golf, hospitality, private club, or service-industry experience strongly preferred.
- Strong working knowledge of employment laws, employee relations, workplace investigations, and compliance.
- Experience in workforce planning, executive recruitment, compensation, benefits, and organizational development.
- SHRM-CP or PHR certification required.
Knowledge, Skills & Abilities - Executive presence, sound judgment, discretion, and strong business acumen.
- Excellent leadership, communication, negotiation, and conflict resolution skills.
- Ability to build trusted relationships with executives, Clients, managers, and Team Members.
- Analytical proficiency with HR metrics, financial information, HRIS, and reporting technologies.
- Ability to manage competing priorities and organizational change in a multi-property environment
Working Conditions & Travel Primarily a professional corporate office environment, with periodic travel to managed properties, leadership meetings, and company events as business needs require.
DisclaimerThis description summarizes the general nature and level of work and is not an exhaustive list of responsibilities or qualifications. Hampton Golf, Inc. may modify duties as business needs evolve.
Physical requirements Must have the ability to perform moderate physical work and may be required to lift up to 20 lbs., up to 10 lbs. frequently and up to 5 lbs. constantly. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting.
Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf's Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.
Use the following safety precautions when using an 8ft. ladder:
- Correct placement of the ladder. The safest angle for a straight ladder is to ensure it is placed on-fourth the distance from the base to the point of support. "A" frame ladders naturally comply.
- Ensure the ladder is placed on a firm level surface, and do not place the ladder near a doorway.
- Ensure there are non-skid shoes on the ladder.
- If using a medal ladder, be sure that it is not near electrical wires.
- One person on a ladder at one time, and ensure another staff member is holding the ladder in position.
- Never overreach.
