Job SummaryThe Vice President of Hospitality Strategy role works closely with our partners to build and implement a food and beverage experience unique to the location - providing memorable experiences for every fan who enters our gates. The ideal candidate will be an experienced and dynamic leader who is able to define a compelling vision that inspires others to bring their best selves to work each day.
Detailed Responsibilities
* Leading the location team, proactively coaching and motivating team members to deliver their best
* Building a strong partnership with our onsite partner and developing a shared hospitality vision for the location
* Delivering against our financial goals and strategic priorities
* Overseeing and project managing major technology implementations or renovations
* Using the range of data and insights they have available to them to continually enhance the experience we deliver to fans and team members
* Working in partnership with our partners and regional leadership team to develop location strategic plan
* Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
* Leading activities to implement technological and service initiatives to differentiate the location and create a unique guest experience
* Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
* Reviewing financial reports and developing action plans to best achieve business goals
* Completing team member performance reviews including career development planning and compensation
* Supporting business development activity by actively engaging with partners, vendors, and guests
* Interviewing applicants interested in roles requiring your hiring consideration and approval
* Overseeing menu and service development projects by collaboration with culinary leadership and partners
* Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
* Coaching team members for optimal performance and engagement
* Working with the legal department to ensure all contracts and agreements are authorized and maintained
* Holding team one to one meetings ensuring continuous communication and engagement
* Overseeing project management of construction/refurbishment activity that happens at location
* Conducting event walks interacting with team members, guests, partners, and VIPs
* Identifying and planning for management support needs when business will exceed location's current resources
* Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
* Completing progressive discipline with leadership team to hold team members accountable and improve future performance
* Planning budget and P&L management to support optimal financial achievement
* Career development and progression mapping for managers and key hourly employees to backfill and build upon internal talent bench
* Where applicable, meeting with other marketplace leaders to ensure clear lines of communication between Levy accounts
* Other duties and responsibilities as assigned.
Skills and Experience
* 10+ leadership experience in Hospitality or Retail
* Experience managing large scale projects is preferred
* High level of computer literacy
* Understanding of financial concepts
* Excellent interpersonal and stakeholder management skills
* Able to work evenings and weekends in line with the event schedule
Curious about Life at Levy? Check it out: Levy CultureAt Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Levy Sector ((Cust_clntAcName)) BRITTANY R VETVICK ((req_classification)) 
