Vice President, Infrastructure Engineering

Job Description

We9re seeking a VP, Infrastructure Engineering professional to join our SAM team at One World Trade Center, New York.

To be successful in this role, we9re seeking the following:

Seeking a self-directed, critical thinker with hands-on IDIP and Software Asset Management experience who understands the end-to-end software lifecycle and can independently drive software governance, compliance, upgrades, RFC submissions, and software offboarding. Experience navigating BNY tools and platforms, including Access Hub, SharePoint, Confluence, and Power BI, is preferred.

Key Experience / Skills

• Hands-on IDIP experience strongly preferred
• Understanding of the end-to-end software lifecycle
• Experience supporting software upgrades, EOL/EOS management, retirement, and offboarding
• Experience preparing, submitting, and coordinating RFCs
• Understanding of software licensing, entitlements, usage, compliance, and Effective License Positions (ELPs)
• Strong data analysis skills, with the ability to confidently work with large and complex datasets
• Ability to analyze, reconcile, validate, and interpret data, identify anomalies and inconsistencies, and drive data issues to resolution
• Strong Excel and Power BI skills with the ability to analyze and present data effectively
• Working knowledge of key BNY tools and platforms, including IDIP, Access Hub, SharePoint, Confluence, Power BI
• Experience managing a shared/team mailbox, including prioritizing requests, coordinating responses, tracking outstanding items, and maintaining timely follow-up
• Strong analytical, critical-thinking, and problem-solving skills
• Ability to work independently, take ownership, and drive activities through completion without requiring continuous direction
• Ability to effectively manage multiple priorities and competing deadlines
• Strong organizational, written, and verbal communication skills
• Effective stakeholder management and cross-functional collaboration skills
• Highly detail-oriented and data-driven, with a strong focus on accuracy and quality
• Strong understanding of risk, controls, data quality, governance, compliance, and audit readiness
• Proactive and accountable mindset, with the ability to identify issues, recommend solutions, and follow through to closure
• Ability to identify opportunities for process simplification, continuous improvement, and automation

In this role, you9ll make an impact in the following ways:

Roles & Responsibilities

• Support day-to-day Software Asset Management (SAM) and Software Governance activities across the end-to-end software lifecycle, including onboarding, licensing, compliance, upgrades, retirement, and offboarding.
• Maintain and work with IDIP data related to software products, entitlements, Effective License Positions (ELPs), Product Owners, and software lifecycle information.
• Understand and support the end-to-end software lifecycle, ensuring appropriate governance, ownership, compliance, and lifecycle controls are followed.
• Coordinate software upgrades, including End-of-Life (EOL) and End-of-Support (EOS) software, working with Product Owners and SCCM and GDT teams.
• Prepare, submit, and track RFCs for software upgrades, removals, and software offboarding, coordinating activities through completion.
• Support software retirement and offboarding, including lifecycle updates, required documentation, coordination, and closure activities.
• Support software licensing, entitlement, compliance, usage, and ELP activities, including identifying and investigating data discrepancies.
• Work extensively with software, licensing, entitlement, usage, and lifecycle data, analyzing information to identify trends, gaps, discrepancies, and required actions.
• Analyze and reconcile information across multiple data sources, with a strong focus on data accuracy, completeness, quality, and integrity.
• Translate complex data into clear, actionable insights to support decision-making, reporting, and software governance activities.
• Navigate and work effectively across key BNY tools and platforms, including IDIP, Access Hub, SharePoint, Confluence, and Power BI.
• Manage and monitor the SAM shared mailbox, including reviewing incoming requests, responding or routing inquiries to the appropriate owner, tracking follow-ups, and ensuring requests are progressed through completion.
• Maintain appropriate BAU mailbox coverage, prioritize incoming requests, and proactively identify items requiring follow-up or escalation.
• Partner with Product Owners, Engineering, Packaging, Sourcing, and Evergreen Team on software lifecycle, licensing, compliance, upgrades, ownership, and offboarding activities.
• Maintain accurate records and supporting documentation to strengthen data quality, governance, controls, compliance, and audit readiness.
• Manage multiple activities and competing priorities simultaneously, maintaining appropriate follow-up and driving deliverables through completion.
• Work independently with limited oversight, taking ownership of assigned responsibilities and proactively escalating risks or blockers when appropriate.
• Apply strong critical-thinking and problem-solving skills to analyze issues, identify root causes, challenge inefficient processes, and recommend practical solutions.
• Identify opportunities for process improvement and automation to reduce manual effort and improve efficiency.
• Communicate clearly and professionally with both technical and non-technical stakeholders.

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life9s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee9s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an 4at will4 position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.