7-10 years at a Big Four or similar consulting firm, ideally in Technical or Management Consulting
7-10 years in Solutions Consulting with 2-3 years leading a practice in Fintech, ERP, Payments, or T&E
Experience in hiring and managing high-performance teams
Fluency in financial and technical discussions, comfortable with Finance and Engineering teams
Strong analytical skills and a data-driven mindset
Ability to manage both detailed and strategic aspects effectively
Exceptional communication skills with an ownership mentality
Bachelor's degree preferred or equivalent experience
Responsibilities
Own the global strategy and execution of the Solutions Consulting function
Manage a team of 25+ experts in solutions consulting and technical integrations
Act as a strategic liaison between clients and Product teams
Collaborate with clients and AMs to enhance product configuration and drive adoption
Oversee end-to-end implementation of the Expense product with a focus on rapid deployment
Maintain active client interactions to become a subject matter expert on products
Foster a culture of ownership and cross-functional partnership across teams
Benefits
Opportunity to lead and influence a high-impact team
Chance to work at the intersection of product development and client satisfaction
Integration into a fast-growing company in the fintech space
Professional development and mentoring for career progression
Dynamic and supportive work environment that encourages innovation
Full Job Description
Navan is seeking a dynamic and vision-driven VP of Global Solutions Consulting & Professional Services to lead, scale, and optimize our enterprise post-sales delivery ecosystem. This person will be a key leader within the post-sales organization, driving both strategy, and high performance execution.
What You'll Do:
Architect Global Strategy: Define and execute the long-term vision for a 30+ person global Solutions Consulting (SC), Professional Services and Technical Integrations organization, evolving the team into a strategic weapon for retention, implementation, and revenue growth.
Drive Financial Transformation: Lead the end-to-end implementation and change management strategy for the Navan Expense suite, re-engineering complex business processes for our clients to drive cost savings, user experience, visibility and efficient month-end close.
Strategic Value Engineering & Account Retention: Serve as the executive technical lead for Navan's most complex and mature accounts, performing deep-dive re-configurations, designing creative workarounds for unique business requirements, and leading "at-risk" interventions to secure and stabilize enterprise partnerships. Refine and evolve how Navan demonstrates and articulates client ROI.
Own Revenue & Performance Levers: Be directly accountable for a revenue-aligned plan, driving direct impact through launch acceleration, retention, and professional services.
Act as the Strategic Bridge: Serve as the "Voice of the Customer" to Product and Engineering leadership, ensuring that client needs are embedded in the product roadmap and that the right things are prioritized.
Uplevel Executive Influence: Manage and influence senior-level stakeholders across Sales, Product, and Finance, driving the alignment and strategic clarity required to scale.
Scale an Elite Org: Recruit, develop, and inspire a multidisciplinary global team across, fostering a culture of extreme ownership and technical excellence.
What We're Looking For:
Hyper-Growth B2B Tech Leadership: 8-10+ years of experience leading post-sales delivery, solutions consulting, implementations, or technical account management within high-growth, fast-paced SaaS, Fintech, or B2B enterprise software companies.
Fintech & Financial Fluency (Preferred): A deep understanding of the "Office of the CFO," including global expense management, multi-entity accounting, and the technical intricacies of fintech integrations.
Operational Rigor: A proven track record of managing a global P&L and a 25+ person team, with the ability to build scalable processes that balance quality with high-velocity execution.
Strategic Versatility: An executive who can "fly at multiple altitudes"-capable of presenting a multi-year vision while also diving into the weeds of frontline client needs.
Communication & Presence: Exceptional executive presence with the ability to navigate high-stakes negotiations and drive alignment across cross-functional partners.
Adaptability & Speed: Comfort navigating the ambiguity of a hyper-growth environment, thriving in quick decision-making cycles, and aligning with Navan's fast-paced, user-centric culture.
Education: Bachelor's degree in Business or Finance preferred; MBA or CPA is a significant plus.
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$243,750-$325,000 USD
About Navan
Navan is a mining company that focuses on the exploration and development of mineral properties. The company was founded in 2019 and is headquartered in Vancouver, Canada. Navan's primary focus is on the exploration and development of gold and silver properties in North America. The company's management team has extensive experience in the mining industry, and is committed to responsible and sustainable mining practices. Navan is a publicly traded company, and its shares are listed on the Canadian Securities Exchange.
