Vice President for Enrollment and Student Success

Vice President for Enrollment and Student Success

Senior Leadership Council

JOB SUMMARY:

The Vice President (VP) for Enrollment and Student Success is a leader responsible for students at Adelphi University from the time they are cultivated as prospective students through to graduation. The VP is responsible for delivering consistent and strong enrollment outcomes at all of Adelphi's locations. The VP is also responsible for student success and creating a culture of high expectations around proactive student support across the division. The VP will be a strategic partner to the Senior Leadership of the University and work as part of a strong and fun team to build campus culture and manage their areas.

This position represents a new configuration for the University to lead in these areas, and the Vice President will be expected to establish a high performing unit that works in concert to support Adelphi's students.

SALARY INFORMATION:

In compliance with New York's Pay Transparency Act, the annual base salary range for this position is $295,000 - $375,000. Adelphi University considers factors such as departmental budgets, scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. An annual base salary higher than the range may be warranted in circumstances where a candidate has demonstrable equivalent prior higher education experience at another University.

Adelphi University provides a comprehensive benefit package for faculty and staff employees. For a list of benefits provided to employees, please click here.

REPORTS TO: University President

RESPONSIBILITIES & DUTIES:

The VP provides strategic leadership in two primary areas: enrollment management and student success. The VP will be expected to hold personnel in both areas to consistent high standards, support both as a strong advocate and developer, and deliver a consistent student experience to students regardless of whether they are prospective students or matriculated students.

Enrollment Management and Academic Program Marketing

1. Develop and maintain a strategic enrollment plan, including establishing annual enrollment and net tuition revenue targets for the undergraduate population and for each graduate program.
2. Ensure that the Enrollment Management infrastructure is equipped to achieve the goals outlined in the strategic enrollment plan and as set by University leadership.
3. Deliver a high quality engagement experience for all campus visitors, including potential students and families.
4. Actively manage the University's academic program marketing budget, engaging with faculty to align marketing efforts with academic strengths in order to achieve institutional enrollment and net tuition revenue goals.
5. Develop the University's scholarship model for approval by University leadership and then work with the financial aid division to successfully enact it. Ensure that prospective students have clear and timely information about the financial implications of pursuing an education at Adelphi University.
6. Ensure that the transition from deposited student to matriculated student is seamless.

Integrated Student Administrative Services (One Stop)

1. Provide executive oversight of the One Stop Student Services Center, ensuring the seamless integration and delivery of financial aid, bursar, and registrar functions.
2. Align administrative processes to be highly student-centric, supporting both the recruitment of prospective students and the retention of matriculated students.

Student Engagement & Community Building

1. Serve as a highly visible, dynamic presence on campus, actively participating in student events and daily campus life to foster a strong sense of community and belonging.
2. Guide co-curricular engagement through the Center for Student Engagement, Residential Life, and experiential leadership programs.
3. Actively curate the University's student events and programming to deliver a high quality campus experience that has students excited to be on Adelphi's campus on nights and weekends.

Student Health & Wellness

1. Oversee the Achan Family Interfaith Center, Counseling and Health centers to provide forward-thinking, culturally responsive support for students across the range of spiritual, mental, or physical health.
2. Oversee proactive programming to identify students who may be at risk and support direct interventions to support students, whether the issue is academic or non-academic.
3. Promote campus-wide wellness initiatives that educate and empower students to make healthy lifestyle choices.
4. Provide oversight to the Student Access Office to guarantee legally compliant and equitable access for all students.

Academic Student Success

1. Lead as the University's most visible student success leader, ensuring that the right mix of programs are in place to support retention and graduation outcomes.
2. Oversee the University's academic support resources, including the Office of Academic Services and Retention, Center for Academic Support & Enrichment, Bridges to Adelphi, and the Learning Resource Program.
3. Ensure proactive community standards outreach and oversee the Code of Conduct so that it is educational, equitable, and grounded in restorative justice principles.

Leadership & Operations

1. Provide leadership, mentorship, and professional development to a diverse team of professionals across the enrollment and student success areas.
2. Strategically manage operational budgets, prioritizing resource allocation effectively to maximize high-yield marketing, retention outcomes, and student impact.
3. Establish clear goals, assessment metrics, and accountability measures for all units to track outcomes and demonstrate continuous improvement in student success initiatives.
4. Represent the division both internally and externally.
5. Instill a positive culture across the unit to have fun and deliver on an exceptional student experience.

REQUIREMENTS & QUALIFICATIONS:

1. Education: Master's degree is required; Doctorate or an equivalent terminal degree in Higher Education Administration, Student Affairs, or a closely related field is preferred.
2. Experience: Minimum of seven years of progressive, executive-level leadership experience within higher education enrollment marketing, student affairs, and student success areas.
3. Student Engagement: Demonstrated ability to engage deeply with students and maintain a high-energy, approachable, and visible campus presence.
4. Collaborative Leadership: Exceptional emotional intelligence, active listening, and conflict de-escalation skills necessary to build cross-functional consensus between academic deans, faculty, administrators, and students.
5. Compliance & Operations: Deep familiarity with higher education academic structures, curriculum requirements, registrar practices, residential services, and federal/state compliance (such as FERPA, Title IV, and cash management regulations).
6. Skills: Excellent communication, organizational, and project management skills, including the ability to convey sensitive and complex information clearly. Proficiency in Microsoft Office and Google Workspace.