Job DescriptionCloud Identity Production Support Engineer We're seeking a future team member for the role of
Cloud Identity Production Support Engineer to join our Production Services team. This role is in Pittsburgh
In this role, you'll make an impact in the following ways: - Lead engineer for and deployment, integration, and support of Identity AI-driven solutions to modernize and optimize IAM systems.
- Collaborate with cross-functional teams to integrate AI technologies with existing identity platforms and core infrastructure.
- Architect scalable, secure, and resilient identity solutions leveraging AI for automation, anomaly detection, and access governance.
- Drive innovation by evaluating emerging AI tools and methodologies applicable to identity and access management.
- Ensure alignment of AI projects with BNY's principles, focusing on client obsession, ownership, and continuous improvement.
- Mentor and guide technical teams on best practices in AI integration within IAM and infrastructure domains.
- Manage project timelines, risks, and deliverables to meet strategic objectives.
To be successful in this role, we're seeking the following: - **EDUCATION/QUALIFICATIONS:** - Bachelor's degree in Computer Science, Information Technology, or a related field. - Professional certifications in relevant technologies or infrastructure management are preferred.
- Extensive experience (8+ years) in identity and access management systems, including technologies such as LDAP, SSO, MFA, IAM platforms (e.g., SailPoint, Okta, CyberArk).
- Hands-on experience with Microsoft Entra ID: Conditional Access, MFA, Identity Protection, PIM, app registration and service principal governance.
- Strong background in core infrastructure components (networking, cloud platforms, security frameworks).
- Proven expertise in applying AI/ML techniques to security and identity challenges.
- Experience with AI frameworks, data pipelines, and automation tools relevant to IAM.
- Excellent problem-solving skills with a proactive, hands-on approach.
- Strong communication skills to collaborate effectively across technical and business teams.
- Relevant certifications in IAM, cloud, or AI are a plus.
Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
