Strong problem-solving skills and multi-tasking capability.
Proficient in Microsoft Office Suite; ability to learn industry-specific software.
Ability to work independently with minimal supervision.
Excellent communication and collaboration skills with team members.
Positive attitude and commitment to team spirit.
High personal work standards promoting a professional image.
Responsibilities
Facilitate onboarding and training for new Clinical Services team members.
Conduct new hire orientation and site-specific training.
Ensure completion of clinical skills training through direct instruction or coordination.
Gather feedback and training observations from mentors for new team members.
Maintain training files and documentation for each team member throughout onboarding.
Plan and track ongoing training for Clinical Services team members.
Collaborate on the development of training materials and resources.
Benefits
Comprehensive Health Benefits, Vision and Dental.
HSA, FSA, and Dependent Care FSA options.
401k with employer match.
Elective short-term disability and company-paid long-term disability.
Paid Time Off (PTO) and shift differentials.
Uniform allowance and employee pet discounts.
Continuing education opportunities and strong career growth potential.
Full Job Description
Description
The Clinical Education Specialist is responsible for coordinating the successful execution of the Clinical Services onboarding program, ongoing team member education, external clinical services related continuing education programs and the technician student extern/intern program. The Training Coordinator will also deliver general hospital and departmental training topics and is responsible for the on-going maintenance of all training manuals and employee training records.
This position will be split 50/50 between administrative Clinical Education responsibilities and technician work in the ER.
What you'll do:
Facilitate the MedVet onboarding and training period for all new Clinical Services team members
Facilitate new hire orientation and site-based general new hire training
Ensure completion of specific task/procedure training for clinical skills (via direct instruction or by coordinating with the appropriate MedVet Clinical Services team members).
Gather routine feedback and training observations/recommendations from mentors or subject matter experts for each new team member
Maintain training files on each new Clinical Services team member throughout onboarding.
Plan, execute, and track Clinical Services team member ongoing training (mandatory and other topics as needs are identified)
Mandatory annual training such as OSHA and Radiation safety.
Communication and training for new medications, equipment, and procedures for team members
Facilitate additional on the job clinical training as needed.
Track team member progress against training plan(s) through routine testing and assessment
Maintain training documentation/files for each team member
Schedule and coordinate the Hospital delivery of student and observer programs
Veterinary technician student extern program
MedVet observer programs (new hires and others as indicated)
Participate in ongoing Clinical Services learning program development and delivery
Help to develop uniform and consistent training processes, programs, resources and manuals for MedVet clinical services roles at the organizational level
Generate and maintain specific hospital and departmental training materials and resources in partnership with local clinical services leadership
Collaborate with regional marketing partners for clinical services speaker and topic recommendations for external continuing education series and referral partner training requests
Provide ongoing support for Clinical teams by functioning as a clinical team member as directed by manager.
Ability to balance team and individual responsibilities; contributes to building a positive team spirit.
Competency utilizing Microsoft Office programs including MSWord, Excel, PowerPoint, Outlook, etc. Ability to learn industry-specific programs required.
Strong problem-solving ability
Multi-tasking capability;
Promotion of a professional and caring image of MedVet through high personal work standards
Ability to communicate and collaborate with both new and existing team members.
A positive attitude and a "team" approach.
Ability to function as a team member by communicating effectively and diplomatically, being approachable and willing to assist coworkers, maintaining a positive and proactive attitude, and promoting interdepartmental communication and cooperation.
Ability and initiative to work with minimal supervision and direction
Compensation: This position has an initial hiring range of $45.00 to $52.00 per hour based on skillset and experience.
Perks and Benefits include:
Comprehensive Health Benefits, Vision and Dental
HSA, FSA and Dependent Care FSA
401k with employer match
Elective short-term disability and company paid long term disability
Elective Life and AD&D Insurance
Paid Time Off (PTO)
Shift Differentials and On-call Pay
Uniform Allowance
Employee Pet Discounts and Pet Insurance
Continuing education opportunities and assistance program
Strong career growth and personal development opportunities
About MedVet
MedVet is a network of emergency and specialty veterinary hospitals that provide advanced medical care for pets. The company was founded in 1988 and is headquartered in Columbus, Ohio. MedVet has over 30 locations across the United States, with more than 2,000 employees. The company offers a wide range of services, including emergency and critical care, surgery, internal medicine, oncology, cardiology, and neurology. MedVet is committed to providing the highest quality of care for pets and their owners.
