Sea Machines Robotics

Vessel Operations and Customer Success Lead

Sea Machines Robotics$80K — $120K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • USCG Merchant Mariner Credential
  • 3+ years operating commercial or government vessels
  • Strong knowledge of navigation, seamanship, COLREGS, and marine safety
  • Experience operating vessels in varying weather and sea conditions
  • Mechanical aptitude and ability to troubleshoot marine systems
  • Comfortable using marine electronics including GPS, radar, AIS, and chart plotters
  • Excellent communication and documentation skills
  • Valid passport and willingness to travel up to 40%

Responsibilities

  • Safely operate company vessels during testing, demonstrations, customer trials, and training
  • Conduct pre-departure inspections ensuring vessels are operational
  • Monitor vessel systems, propulsion, navigation equipment, and autonomous controls during operations
  • Execute test plans and procedures while collecting accurate test data
  • Assist engineers with integration and validation of new hardware and software
  • Identify, troubleshoot, and document vessel or system issues encountered during operations
  • Support the launch, recovery, transport, and storage of vessels and equipment
  • Coordinate with regulatory agencies and support vessels as required
  • Ensure compliance with USCG regulations and company safety procedures
  • Assist with customer demonstrations and training events
  • Travel domestically and internationally for vessel operations and customer projects

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance
Full Job Description
Job Summary
We're looking for a hands-on, safety-focused Vessel Operator to support the operation, testing, and deployment of cutting-edge autonomous vessels. This role combines traditional seamanship with advanced marine technology, requiring someone who is comfortable operating vessels manually while supporting autonomous system testing, troubleshooting, and continuous product development.
You'll work closely with engineering, field operations, and customers to ensure safe, efficient, and successful vessel operations both on and off the water.

Key Responsibilities
  • Safely operate company vessels during testing, demonstrations, customer trials, and training.
  • Conduct pre-departure inspections and ensure vessels are ready for operation.
  • Monitor vessel systems, propulsion, navigation equipment, and autonomous control systems during operations.
  • Execute test plans and operational procedures while collecting accurate test data.
  • Assist engineers with integration, commissioning, and validation of new hardware and software.
  • Identify, troubleshoot, and document vessel or system issues encountered during operations.
  • Support launch, recovery, transport, and storage of vessels and equipment.
  • Coordinate with regulatory agencies, marinas, ports, and support vessels when required.
  • Ensure compliance with all USCG regulations and company safety procedures.
  • Assist with customer demonstrations, training events, and field deployments.
  • Travel domestically and internationally to support vessel operations and customer projects.

Qualifications and Skills
Required
  • USCG Merchant Mariner Credential
  • 3+ years operating commercial or government vessels
  • Strong knowledge of navigation, seamanship, COLREGS, and marine safety
  • Experience operating vessels in varying weather and sea conditions
  • Mechanical aptitude and ability to troubleshoot marine systems
  • Comfortable using marine electronics including GPS, radar, AIS, and chart plotters
  • Excellent communication and documentation skills
  • Valid passport and willingness to travel up to 40%
Job Type:
Full-time, hybrid in-office position in a fast-paced and collaborative work environment with travel opportunities.

Benefits:
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

About Sea Machines Robotics

Sea Machines Robotics is a Boston-based company that develops autonomous control and perception systems for marine vessels. The company was founded in 2015 and has quickly become a leader in the field of autonomous marine technology. Sea Machines Robotics' systems are used by commercial and government customers to increase the safety, efficiency, and performance of their vessels. The company's technology has been used in a variety of applications, including search and rescue, surveying, and oil spill response. Sea Machines Robotics is committed to advancing the use of autonomous technology in the marine industry and helping its customers achieve their goals.
Learn more about Sea Machines Robotics
Size
50 employees
Industry
Founded
2014

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