Familiarity with cloud-based software implementations
Responsibilities
Serve as the primary customer contact throughout implementation projects
Develop and execute comprehensive project plans with clear timelines and deliverables
Identify project risks early and create effective mitigation strategies
Collaborate with cross-functional teams to align on project objectives
Monitor and report on project progress to customers and stakeholders
Benefits
Hybrid work environment with flexibility for in-office days
Opportunity to work on impactful financial crime management solutions
Engagement in a fast-paced, collaborative environment
Professional development opportunities in project management
Exposure to cross-functional teamwork in a regulated industry
Full Job Description
As an Enterprise Onboarding Project Manager reporting to a Project Management Director, you'll play a critical role in driving successful customer implementations of our financial crime management solutions and ensuring exceptional client experiences throughout the project lifecycle.
You'll thrive in this position if you're highly organized, client-focused, and bring a passion for delivering impactful outcomes in a fast-paced, collaborative environment.
Key Responsibilities
Serve as the primary customer contact throughout implementation projects, managing expectations and ensuring seamless project delivery.
Develop and execute comprehensive project plans, managing timelines, milestones, scope, and deliverables to achieve successful outcomes.
Identify project risks early and develop effective mitigation strategies to keep projects on track.
Collaborate with cross-functional technical and operational teams to align on objectives and maintain project momentum.
Monitor and report on project progress to both customers and internal stakeholders, ensuring transparency and continuous improvement.
Required Qualifications
Proven ability to manage and exceed customer expectations in complex, multi-stakeholder environments.
Strong organizational and time management skills with the ability to balance multiple projects and competing priorities simultaneously.
Excellent communication skills with the ability to engage effectively with technical and operational teams at all levels.
Experience with project management methodologies and documentation best practices.
Experience in financial services, fintech, or regulated industries.
Familiarity with cloud-based software implementations.
This position will be located in St. John's or Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
About Nasdaq
Nasdaq, Inc. is a global technology company that operates a suite of financial services businesses, including trading, clearing, exchange technology, regulatory, securities listing, and public company services. The company was founded in 1971 and is headquartered in New York, New York. Nasdaq operates in over 50 countries and has more than 4,700 employees worldwide. The company is committed to innovation and has been at the forefront of developing new technologies to improve the efficiency and transparency of financial markets.
