Responsibilities

Work closely with product and business teams to identify research topics
• Act as a thought leader in the domain of research, while advocating for the people who could use our products
• Design and execute end-to-end custom primary research using a wide variety of methods
• Design studies that address both user behavior and attitudes
• Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
• Generate insights that both fuel ideation and evaluate designs

Minimum Qualifications
• Experience coding with R, SQL, Python or equivalent
• Experience with survey design and response effects
• Experience applying statistical analysis methods such as Regressions, ANOVA, and T-Tests
• Interest in and experience executing hands-on, primary research
• Bachelor's degree with 13+ years of relevant experience in user experience, applied research and/or product research and development or a Master's degree and 11+ years relevant experience, or PhD and 8+ years relevant experience

Preferred Qualifications
• Hands-on experience assessing impact of generative AI on users
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• 5+ years of experience leading other researchers in large-scale collaborations
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies