TikTok

UX Researcher - Global Monetization Product and Technology

TikTok$80K — $121K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5+ years of experience in user experience or product research, or Master's/PhD with relevant experience.
  • Expertise in qualitative and quantitative research methods like interviews, focus groups, and data analysis.
  • Strong project management skills to handle multiple tasks in a dynamic setting.
  • Exceptional communication skills to convey research insights effectively to stakeholders.
  • Advanced degree in fields like HCI, Psychology, Sociology, or Computer Science is preferred.
  • Proficiency in statistical analysis tools such as Python, R, or SPSS is a plus.
  • Experience collaborating in a global organization with diverse teams.

Responsibilities

  • Lead strategic research to identify new product opportunities in monetization.
  • Collect and analyze user behavior using various research methods.
  • Collaborate with cross-functional teams to prioritize research in a fast-paced environment.
  • Communicate research findings to stakeholders through reports and presentations.
  • Advocate for the integration of user research insights into product development.

Benefits

  • Day one access to medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid parental leave and short/long-term disability coverage.
  • Life insurance and wellbeing benefits.
  • 10 paid holidays and 10 paid sick days annually.
  • 17 days of Paid Personal Time with increases based on tenure.
Full Job Description
Responsibilities

The TikTok Monetization User Research team serves as the gateway to TikTok's business services, helping clients seamlessly connect with their audiences and unlock their brand's full potential. Our mission is to inspire and empower clients to achieve their goals, explore new opportunities, and create value through TikTok. In this role, you will: 1. Lead strategic research to identify novel product opportunities and conduct independent research on multiple aspects of products and experiences within the Global monetization space. 2. Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies,server logs and online experiments (A/B testing). 3. Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment Understand and incorporate complex technical and business requirements into research. 4. Advocate research findings to diverse audiences through written reports and in-person presentations.

Qualifications

Minimum Qualifications 1. Bachelor's degree with 5+ years of relevant experience within user experience, applied research setting and/or product research and development, or a Master's degree and 3+ years relevant experience, or a PhD with 1+ years of relevant experience. 2. Proven experience in both qualitative and quantitative research methods, including in-depth interviews, focus groups, concept testing, usability testing, surveys, and data analysis. 3. Ability to work independently and autonomously, managing multiple projects simultaneously in a fast changing environment. 4. Excellent communication skills, with the ability to translate research findings into strategic narratives and influence cross-functional teams and senior stakeholders. Preferred Qualifications: 1. Advanced degree (Master's or Ph.D.) in a relevant field such as Human-Computer Interaction, Psychology,Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics. 2. Proficiency in statistical analysis and data analysis tools such as StQL, Python, R, SPSS, or equivalent. 3. Experience working in a global organization and collaborating across diverse teams and time zones. 4. Strong understanding of user-centered design principles and experience partnering with designers, product managers, and engineers. 5. Proven ability to influence product strategy through high-quality, data-driven research. 6. Familiarity with the social media industry or content creation platforms.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $80169 - $121600 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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