Job Description
Description:
-This position requires a senior-level usability specialist.
-Candidates should possess a deep understanding of both qualitative and quantitative user experience research methods.
-Experience in the design and usability of financial services web products is preferred.
-As part of the Digital Design team, the successful candidate will lead usability studies, and provide usability consultation.
Qualifications
Skills Requirements:
-7+ years of experience in a senior usability engineer or analyst role.
-Evaluate project requirements to generate research and user-testing plans and estimates.
-Vast experience with usability improvements and design efforts.
-Mastery-level user experience research and analysis skills with ability to quickly synthesize reports of findings.
-Create and lead the passion for being the voice of the user and experience building user centric solutions.
-Strong verbal and visual communication, written communication, interpersonal and presentation skills.
-Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities
-Experience leading usability improvements and design efforts.
-Experience guiding and mentoring senior software engineers and test engineers.
-Proven ability to document requirements, designs, and project status.
Qualifications:
-A Bachelor's Degree in HCI, Human Factors, Interaction Design, Cognitive/Experimental Psychology, Cognitive Science or related degree. Masters Degree or additional training a plus.
-Demonstrated experience with project methods such as Waterfall SDLC and Agile.
-Sample work that displays a firm understanding of user research methods and best practices, reporting, and recommendations.
