Job Description

Description:

-This position requires a senior-level usability specialist.

-Candidates should possess a deep understanding of both qualitative and quantitative user experience research methods.

-Experience in the design and usability of financial services web products is preferred.

-As part of the Digital Design team, the successful candidate will lead usability studies, and provide usability consultation.

Qualifications

Skills Requirements:

-7+ years of experience in a senior usability engineer or analyst role.

-Evaluate project requirements to generate research and user-testing plans and estimates.

-Vast experience with usability improvements and design efforts.

-Mastery-level user experience research and analysis skills with ability to quickly synthesize reports of findings.

-Create and lead the passion for being the voice of the user and experience building user centric solutions.

-Strong verbal and visual communication, written communication, interpersonal and presentation skills.

-Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities

-Experience leading usability improvements and design efforts.

-Experience guiding and mentoring senior software engineers and test engineers.

-Proven ability to document requirements, designs, and project status.

Qualifications:

-A Bachelor's Degree in HCI, Human Factors, Interaction Design, Cognitive/Experimental Psychology, Cognitive Science or related degree. Masters Degree or additional training a plus.

-Demonstrated experience with project methods such as Waterfall SDLC and Agile.

-Sample work that displays a firm understanding of user research methods and best practices, reporting, and recommendations.