5-7 years of experience in automotive sales leadership, focusing on used car operations
Strong knowledge of dealership management systems and digital sales platforms
Exceptional leadership qualities to drive team performance
Excellent communication skills for effective negotiations
Proven analytical abilities to interpret sales data and strategize accordingly
Commitment to high customer satisfaction standards
Responsibilities
Manage used car inventory through effective purchasing and appraising
Ensure vehicles are properly reconditioned and ready for retail
Develop strategies to efficiently move aged inventory
Lead and coach the used car sales team to enhance performance
Monitor sales processes for continuous improvement
Create and implement competitive pricing strategies
Review financial statements and performance metrics to adjust sales strategies
Enhance the online presence of the used car inventory
Benefits
Health, dental, and vision insurance
Life insurance options
Short-term and long-term disability insurance
401(k) plan with company match
Paid time off and holiday leave
Opportunities for professional development and growth
Full Job Description
Role Summary
Ourisman Automotive Group is seeking an experienced and results-driven Used Car Director to oversee the used car sales operations, ensuring profitability, efficiency, and high customer satisfaction. The Used Car Director will be responsible for managing inventory, pricing strategies, sales teams, and marketing efforts to drive pre-owned vehicle sales.
More about the role
Manage and maintain optimal levels of used car inventory by purchasing, appraising, and disposing of vehicles.
Ensure inventory is properly reconditioned and ready for retail.
Monitor aged inventory and implement strategies to move older stock efficiently.
Oversee the used car sales team, providing leadership, training, and coaching to improve performance.
Monitor and evaluate the effectiveness of sales processes, identifying opportunities for improvement.
Foster a customer-first culture, ensuring a high level of satisfaction from the initial contact through the sales process and post-sale follow-up.
Establish and monitor pricing strategies to maximize gross profit while staying competitive in the market.
Regularly review financial statements, reports, and sales metrics to assess performance and adjust strategies as necessary.
Monitor and manage the online presence of the used car inventory, ensuring accurate descriptions, pricing, and images.
Lead, motivate, and mentor the used car sales team, ensuring a positive work environment that encourages high performance and continuous development.
Maintain accurate records of used vehicle transactions, ensuring compliance with dealership policies and legal standards.
Work closely with the Service and Parts departments to ensure vehicles are properly inspected, reconditioned, and ready for sale.
What we look for
Proven experience in automotive sales, preferably in used car sales management or a related role. Previous experience as a Sales Manager, Finance Manager, or General Sales Manager is advantageous.
In-depth knowledge of automotive market trends, inventory management, and sales processes. Proficient in dealership management systems (DMS), CRM software, and digital sales platforms.
Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
Excellent verbal and written communication skills, with the ability to effectively present information and negotiate deals.
Strong analytical and problem-solving skills, with the ability to interpret sales data and make strategic decisions.
A strong commitment to providing excellent customer service and maintaining high customer satisfaction.
Benefits
Health, dental, and vision insurance
Life insurance options
Short-term and Long-term disability insurance
401(k) plan with company match
Paid time off and holiday leave
Opportunities for professional development and growth
