Dartmouth-Hitchcock Medical Center

Unit Administrative Manager

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in social work, psychology, counseling, or related behavioral sciences; OR a Bachelor's degree with additional experience.
  • 5-7 years in social work or clinical mental health counseling in a psychiatric setting, with 3 years in management.
  • Experience with program administration, planning, evaluation, and business management.
  • Strong knowledge of compliance with state and federal healthcare regulations.
  • Leadership abilities in communication, problem-solving, and team-building.

Responsibilities

  • Manage and provide administrative oversight for direct care staff and ensure adequate clinical staffing.
  • Develop milieu programming initiatives in line with the hospital’s mission for patient-centered care.
  • Conduct quality assurance evaluations and implement program changes focused on performance improvement.
  • Assist in budget development and maintenance to enhance resource efficiency without compromising patient care.
  • Evaluate and implement training programs based on collected data to improve staff outcomes and productivity.
  • Interpret regulations to develop educational objectives and ensure compliance with regulatory agencies.
  • Oversee documentation quality to meet hospital nursing standards and participate in interdisciplinary leadership meetings.

Benefits

  • Professional development opportunities and training.
  • Collaboration with a multidisciplinary team.
  • Supportive work environment that values quality care.
  • Access to leadership meetings and committee involvement.
  • Opportunities for program development and evaluation.
Full Job Description
Overview

Manages operational and administrative aspects of patient care within the Hampstead Hospital and Residential Treatment Facility (HHRTF), to include providing clinical oversight and supervision to all direct care staff. Monitors policies, makes recommendations, and implements strategies in accordance with the hospital's goals, and state and federal regulations and standards.

Responsibilities

  1. Manages and provides administrative and operational oversight to all direct care staff at HHRTF and ensures adequate staffing for the provision of clinical services. Reviews and implements personnel actions for direct care staff, including hiring, promotions, disciplinary action, and performance evaluations to ensure provision of quality service and that program goals and guidelines are achieved.
  2. Manages the development of milieu programming initiatives, policies and procedures that are clinically based and in accordance with the HHRTF mission to ensure that the highest quality of patient-centered care is being provided.
  3. Evaluates programming for improved outcomes through quality assurance activities, including participating in quality assurance reviews. Implements program changes aligned with performance improvement projects.
  4. Evaluates and assists in the development and maintenance of budget to maximize efficiency and resources while maintaining excellent patient care.
  5. Implements standardized program evaluation approaches, to include collecting, compiling, and analyzing program data to identify trends, strengths, and areas of need, and uses data to improve training and training outcomes. Identifies staff training needs, approves training requests and coordinates the provision of training strategies to enhance professional staff development, knowledge and work productivity.
  6. Interprets federal and state regulations when developing policies and procedures, educational objectives, program initiatives, and quality assurance and improvement activities. Ensures and maintains compliance with all regulatory agencies.Plans, develops and evaluates staff development programs, to include orientation, infection control procedures and protocols, and training programs. Demonstrate leadership ability through use of effective communication, problem solving and team building skills.
  7. Monitors, oversees, and directs the quality and appropriateness of all documentation to ensure compliance with all hospital standards applicable to nursing services.
  8. Attends leadership meetings and participates in hospital committees to provide collaboration and coordination of care across all disciplines.


Qualifications

  • Master's degree from an accredited institute of higher education with major study in social work, psychology, counseling or a related behavioral science field.
  • Five years of experience in social work, clinical mental health counseling, or related field in a psychiatric in-patient or clinical environment, three years of which must have been in a management level position involving administrative or supervisory duties concerned with program administration, program planning and evaluation, business management or related management experience.
  • OR
  • Bachelor's degree from an accredited institute of higher education with major study in social work, psychology, counseling or a related behavioral science field.
  • Six years of experience in social work, clinical mental health counseling, or related field in a psychiatric in-patient or clinical environment, three years of which must have been in a management level position involving administrative or supervisory duties concerned with program administration, program planning and evaluation, business management or related management experience.


Required Licensure/Certifications

  • Must Obtain BLS Certification (within 30 days of hire)
  • Must Obtain CPI Certification (within 3 months of hire)

About Dartmouth-Hitchcock Medical Center

Dartmouth-Hitchcock Medical Center (DHMC) is a nonprofit academic health system that serves a population of 1.9 million in New England. DHMC includes a 396-bed tertiary care hospital, research and clinical facilities for the Geisel School of Medicine at Dartmouth, Norris Cotton Cancer Center, and the Dartmouth Institute for Health Policy and Clinical Practice. DHMC is the largest private employer in New Hampshire and is the only academic medical center in the state. The medical center is affiliated with the Geisel School of Medicine at Dartmouth and is part of Dartmouth-Hitchcock Health, a network of healthcare providers in New Hampshire and Vermont.
Learn more about Dartmouth-Hitchcock Medical Center
Size
13,000 employees
Industry
Founded
1983

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